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Customer service took over and completed set up and fixed all troubleshooting. 5 stars for customer service! Recommend this valuable review app.
App was actually pretty good but the support has been horrible. I've been trying to get it uninstalled for more than a week. They would only tell me that the documentation was held within the app and refused to send me instructions. I had to reinstall the app to be able to get it uninstalled from my system. After several no replies and closing my ticket they've finally replied again, once again sending the same information that the documentation is held within the app. Seriously?
Excellent customer service thanks again jigs for resolving my issue with reviews placement. would definitely recommend service.
Thank you so much for your amazing review! We are so happy to hear that you are satisfied with our service and app!!
Feel free to contact us at support@webcontrive.com or via in-app chat, if you have any queries. We are always happy to help you.
I have been using Rivyo app for a while now. It has all the features I was looking for at such an affordable price. Their customer service is excellent. If you run into any issues, they will fix it in no time. I highly recommend this app! You won't be disappointed.
Thank you for your amazing review, It means a world to us!!
Do get in touch if you need any help through in-app live chat or email us at support@webcontrive.com, we are always happy to help you.
Thanks to Rivyo and customer support. They did really great job for my store after making a long email conversation they clarified everything.
Customer support is spot on, almost guaranteed immediate response so thats a 5 star rating that I would like to give them.
nice customer service，thanks，very good company，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，，
Thank you so much for the review! I’m glad to hear that you’re enjoying your experience with our app.
For further queries, feel free to contact us via our app-in chat or email us at support@webcontrive.com, we are always happy to help you.
This app has many functions and help me collect the reviews I need. They charge fair and serve well. My special thanks to Jigs, a great and devoted helper.
I have checked out a few review apps but I liked this one as it places the reviews in a widget at the bottom of the page below the footer. This way a visitor will scroll photos>description>reviews/social proof.
The app still needed some config after the auto-install however the team stated they would make changes to my custom theme to make the app fit and they delivered on their promise.
Much better than Shopifys own reviews app which we installed this to replace. Lots of features and not expensive.