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Unfortunately, I feel this is the only way i can get a response from your company. I wrote several times to get more information about the app and to find out about future pricing before i switch completely from my previous app to strong seo, but they haven't even acknowledged my email. Whilst the app looks okay with some features missing, their customer service as far as i know, is not great. The response i need, is critical to my business because if they dont respond in time, i will have to pay for the other app when i actually would prefer to go with strong seo.
Hi Yomi,
We did respond to your emails. Can you please check your spam folder to see if they have been incorrectly marked as spam? We take customer service very seriously and would never just ignore our users! I will try to email you again now - please know that we are doing everything we can to respond. We are not ignoring you!
UPDATE: It's now been a week since this review. We've responded to your emails, written new emails and even completed the online form on your website. There's not much more we can do.
Great idea and works well but unfortunately not in line with Google SEO! Example: template for meta title offers "Extraneous text" such as "free shipping" and similar which google immediately flags down and removes items containing promotional text from google shopping.
Hi Galactrip Couture,
Thanks for the positive feedback! The issue with Google shopping can easily be fixed, usually with a simply change in the settings for your shopping feed. We're happy to help you do this. Just drop an email into the support team and we'll guide you through the process.
Einfache und sinnvolle App. Leicht zu nutzen und selbsterklärend. Schön, dass sie wirklich kostenlos ist
Vielen Dank, Woolrex, für deine großartige Bewertung! 🌟 Wir freuen uns sehr, dass du unsere SEO-App als einfach und sinnvoll empfindest. Dein Lob über die leichte Nutzung und Selbstverständlichkeit freut uns besonders. 😊 Es ist uns eine Freude, dass du die kostenlose Nutzung wirklich schätzt. Wenn du jemals Fragen hast oder deine Erfahrungen teilen möchtest, stehen wir gerne zur Verfügung. Auf gemeinsamen Erfolg und eine gestärkte Online-Präsenz! 🚀🌐
I don’t see any improvement of my business being seen. It doesn’t get any views. Not sure what this app is doing for my business but I don’t feel like it’s beneficial for my business.
Dear KB Scented Candles, LLC,
I hope this message finds you well. We want to extend our gratitude for taking the time to share your thoughts. Your feedback is invaluable to us as we continually strive to enhance our services.
We understand your concerns about not seeing immediate improvements in your business's online visibility after using our Strong SEO app. Search Engine Optimization (SEO) is indeed a gradual process, and it often takes time for changes to reflect in search engine rankings. It's important to note that Google and other search engines have their own indexing schedules, which can sometimes delay the visibility enhancements that our app aims to deliver.
Considering that you had Strong SEO installed for only 10 days, it's worth highlighting that this duration might not provide a complete picture of the app's impact on your website's SEO. While some changes can be noticeable within a short time, significant improvements in search rankings and visibility might require a longer timeframe.
It's also important to mention that the Strong SEO app is offered to you free of charge. There is no harm or cost in keeping the app installed while it continues to work on improving your website's SEO. We believe that our app has the potential to provide long-term benefits to your business's online presence, and we encourage you to allow it more time to work its magic.
We genuinely value your partnership with us and your decision to give Strong SEO a try. Our team is committed to ensuring that you receive the benefits you expect from our service. If you have any questions or need assistance in making the most out of the app, please don't hesitate to reach out to our customer support team at support@roidify.io. We'll be more than happy to assist you with any queries you may have.
Thank you again for choosing Strong SEO. We appreciate the opportunity to serve you and your business, and we're here to support you as you work towards improving your online visibility.
This app is amazing. its helped my store SEO optimization and rank better on google. The cherry on top is its free.
Wow, we're absolutely thrilled to hear about your fantastic experience with our Strong SEO app! 🌟 It's music to our ears knowing that the app has played a key role in boosting your store's SEO optimization and Google ranking. And the fact that it's free makes it even sweeter, right?
Your review truly made our day! We're here cheering for your continued success and growth. If you ever need more assistance or have any questions, don't hesitate to reach out. Happy optimizing and here's to reaching even greater heights on the SEO journey!
Brilliant, love it. I am a complete novice and it was easy to use and easy to understand what is happening.
A heartfelt thank you for your incredible review! 🌟 Your words have us beaming with joy. We're thrilled that you found Strong SEO to be brilliant and easy to use, even as a novice. It's truly fantastic to hear that you could easily grasp what's happening – that's music to our ears!
Should you ever wish to explore more advanced strategies, seek assistance, or share your experiences, please know that we're here to support you. Here's to your continued success! 🚀
Plugin is really good, but on my other website I am getting unlimited alt tag addition but for this website I am not getting any alt tag automation.
Hello Pro League Sports Collectibles Inc.,
Thank you for your positive review of Strong SEO! We appreciate your feedback, and we're delighted to hear that you find our plugin really good.
Regarding the ALT tag automation, we'd like to let you know that it's available as part of our Premium SEO plan, which comes at just $4.99 per month (that equates to 17 cents per day). By upgrading to this plan, you'll gain access to this feature and many more to enhance your SEO efforts.
We hope this information helps, and if you have any more questions or need further assistance, please feel free to reach out using the contact form in the app. We're here to support your SEO journey and help you make the most of our Shopify app.
I can't believe this app is free. It is mind-blowingly amazing! I am going to be recommending it to everyone I know.
Thank you so much, Monster Mart - Pokémon Card Emporium, for your incredible review! 🌟 Your enthusiasm has us beaming with joy. We're thrilled that you're finding our app to be mind-blowingly amazing, and we're equally amazed by your support! 😄 Recommending it to everyone you know means the world to us, and we couldn't be more grateful. Here's to more amazing SEO adventures and your store's continued growth!
Very Impressive.
What a great start, can't wait to continue using this app.
Developers should be commended.
11/10 so far,
Thank you
A big thank you, Godly Funko, for your amazing review! 🙌 We're absolutely thrilled by your positive feedback. It's fantastic to know that you're impressed with our app, and we're just as excited as you are about the journey ahead! 🌟 Your support means the world to our hardworking developers. If you ever need any assistance, advice, or just want to share more of your experiences, we're here and ready to assist. Here's to achieving even more than 11/10 together! 🚀📈
Il faut du temps pour savoir l'effet de Strong Free Optimizer dans mon site. Tant que c'est encore gratuit, c'est SUPER... Merci à vous
Merci beaucoup pour votre avis positif sur Strong SEO! Nous sommes ravis d'apprendre que vous trouvez notre outil super et bénéfique pour votre site. Nous comprenons qu'il faut du temps pour voir les effets concrets, mais nous sommes là pour vous accompagner tout au long de ce voyage passionnant vers l'optimisation SEO. N'hésitez pas à continuer à utiliser nos services gratuits et à explorer toutes les façons dont vous pouvez améliorer votre présence en ligne. Votre succès est notre plus grande récompense ! Merci encore et bon succès avec votre site.