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Shopify not syncing to rollo. Have to uninstall/delete connection, reconnect for it to populate orders. States refreshed, but it's not refreshed.
Edit 1: After working with support, unable to login to their account due to 2fa, and then permissions issues on their provided account(s) for them to try to track and test. Then they ghosted me, never responding to my message/emails for support requests. Still broken and randomly/intermittently not showing orders. Unreliable is an understatement. If I could give it negative stars, I would.
Thank you for your feedback. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
shopify orders not populating - same issue others reported.. have to enter shipping info manually as if the connection doesn't exist
Thank you for your feedback. Rollo Ship allows to automatically import all the data from the connected stores including Shopify orders. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
Have connected and re-connected it shows its updated but no orders ever populate. Doesn't work unless you create and manually enter an order in the app
Thank you for your feedback. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
I have my Shopify and Etsy connected, but still have to manually type in all shipping information.
Thank you for your feedback. Rollo Ship allows to import all the data from the connected stores including Shopify orders. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
constant updates break the app every time
Thank you for your feedback. Rollo Ship allows to import all the data from the connected stores including Shopify orders. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.
I can't get Rollo to connect to my Shopify account via my computer...This app doesn't appear to be functional.
Thank you for your feedback. Please contact Rollo Customer Support via https://support.rollo.com and our team will assist you in resolving your issue.