レビュー (423)

総合評価
3.8
評価レベルごとの件数
  • 評価の70%は5つ星です
  • 評価の5%は4つ星です
  • 評価の2%は3つ星です
  • 評価の4%は2つ星です
  • 評価の19%は1つ星です
2024年9月18日

Very helpful Customer Service, quick and easy.

Dolls Kill
アメリカ合衆国
アプリの使用期間:2年弱
RouteApp LLCが返信しました 2024年10月7日

Hi there,

Thank you for the great review! We love that Route’s been able to help support your business. If there's anything else we can do, please let us know.

Have a great day!

Best,
Skylar, Customer Success

2024年4月9日

Great add on to my website. Customers love the peace of mind in the shipping.

CornellSurgical.com
アメリカ合衆国
アプリの使用期間:3ヶ月
RouteApp LLCが返信しました 2024年4月25日

Hi there,

Thank you for your review - we love that Route’s been able to help support your business! If there's anything else we can do, please let us know.

Have a great week!

Skylar, Customer Success

2024年7月16日

Great app! Super quick and helpful responses.

Redbarn Pet Products
アメリカ合衆国
アプリの使用期間:約2ヶ月
RouteApp LLCが返信しました 2024年7月19日

Hi there,

Thank you so much for the great review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a great day!

Best,
Skylar, Customer Success

2024年5月16日

I love using Route. I can’t wait to implement this with my customers

Well Rooted Market
アメリカ合衆国
アプリの使用期間:7日
RouteApp LLCが返信しました 2024年6月26日

Hi there,

This made our day! Thank you so much for your support—we’re thrilled to hear that you’re loving Route. If you have any suggestions or feedback in the future, we'd love to hear it.

Best,
Skylar, Customer Success

2024年5月8日

They have detailed instructions for installation making it easy to use

SleekLine Shapewear
アメリカ合衆国
アプリの使用期間:5日
RouteApp LLCが返信しました 2024年5月15日

Hi there,

We appreciate your positive review! We're so glad that you've found Route’s installation process easy to use. If there's anything else we can do to help support your business, please let us know.

Have a great day!

Skylar, Customer Success

2024年2月20日

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology
カナダ
アプリの使用期間:約5年
RouteApp LLCが返信しました 2024年2月29日

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success

2024年1月3日

Extremely happy with route!! Our customers have experienced an easy, fast and efficient process of filing a claim and being reimbursed. We are so grateful the hassle of lost/stolen mail is handled so well for us and our customers with route. A special shout out to Maddi for always handling issues effectively and right away for us!

Half Face Blades
アメリカ合衆国
アプリの使用期間:5年弱
RouteApp LLCが返信しました 2024年1月4日

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience, and that you've found Route and our team to be quick and efficient. If you ever need anything, feel free to reach out. We appreciate your support!

Have a great day!
Skylar, Customer Support

2024年1月30日

We have been using Route for over 4 years now. Hands down it has been one of the biggest game changers for our company and has saved us tens of thousands of dollars in shipping and product, as well as countless hours of TIME.

I recommend Route to anyone who runs an ecommerce site for ease on your CS team and saving on shipping/product costs.

Lurella Cosmetics
アメリカ合衆国
アプリの使用期間:約4年
RouteApp LLCが返信しました 2024年2月1日

Hi there,

Thank you so much for your positive review! We appreciate you partnering with Route to navigate customers’ post-purchase experience. We look forward to continuing the adventure with you.

Have a wonderful week!

Skylar, Customer Success

2024年2月6日

Correspondence is very pleasant and replies are sent in a very timely manner! Thank you!

Keto Brick LLC
アメリカ合衆国
アプリの使用期間:3年以上
RouteApp LLCが返信しました 2024年2月20日

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

編集日:2022年8月11日

This app surprised me. It has indeed increased customer confidence. Items on my shop have a high ticket and this app helps my customers feel at ease. Initially had some issues with getting this app functional on my site. Route support got it squared away for us! Ahseante is the best CSM around! Whenever we reach out for assistance we typically our questions answered either same day or the very next day. Defintley reccommend getting Route Shipping Insurence, save yourself and your customers the hassle!

AmericanHardBag.com
アメリカ合衆国
アプリの使用期間:約3年