Route ‑ Protection & Tracking

Name: Route ‑ Protection & Tracking
Brand: RouteApp LLC
Rating: 3.4 (338 reviews)

Hinnoittelu: Ilmainen asennus. Lisämaksuja voidaan soveltaa.
Tähtiarvio: 3,4 (338)
Kehittäjä: RouteApp LLC

Deliver premium post-purchase experiences—get package protection, returns and exchanges, & more

From delivery to re-discovery to returns and exchanges, Route protects brands and their customers with licensed package protection, returns and exchanges, fast issue resolution, package tracking, cash back loyalty discounts, and product recommendations. Route helps brands consistently deliver premium post-purchase experiences that lead to higher customer retention and profitability.

Package protection that gives your customers peace of mind at checkout
Returns management software with AI verification, exchanges, and POS support
Cash back loyalty discounts on the next purchase to bring customers back
Order tracking to extend customer lifetime value and keep customers 10x engaged
Instant claims resolution that saves time, support costs & customer frustration

Suosittu samankaltaisissa kaupoissa: Sijaintipaikka Yhdysvallat

Kielet

Englanti

Tätä sovellusta ei ole käännetty kielelle Suomi

Toimii seuraavan kanssa:

Kassa
Shopify Flow

Luokat

Tilausten seuranta

Seuranta

Brändätty seurantasivu

Ilmoitukset

Takuut ja vakuutus

Vakuutustyyppi

Reklamaatioiden hallinta

Hinnoittelu

RouteApp LLC saattaa laskuttaa ulkoiset maksut erikseen. Lue lisää

Free

Ilmainen asennus

Additional charges may apply. Please visit route.com/pricing to learn more.

Kaikki maksut laskutetaan valuutassa USD. Näytä kaikki hinnoitteluvaihtoehdot

Arvostelut (338)

Kokonaisarvio

3,4

Lukumäärä luokitustasoa kohden

67 % arvioista on 5 tähteä
228
5 % arvioista on 4 tähteä
17
2 % arvioista on 3 tähteä
6
4 % arvioista on 2 tähteä
15
21 % arvioista on 1 tähteä
72

Kaikki arvostelut

24. maaliskuu 2026

I granted Route collaborator access to install their app on my Shopify website. During this process, the widget broke my checkout button. When a customer went to checkout, it opened a file instead of leading to the checkout page. This went unnoticed for quite some time and negatively impacted my sales.
Additionally, a Route cashback promotion was added to my widget without my approval, which could have caused further losses.
These issues are unacceptable, especially given the trust I placed in the Route team. Based on these experiences, I do not feel confident recommending this app. I hope Route provides clearer guidance to their installation team to prevent similar problems in the future.

Menagerie Cosmetics

Yhdysvallat

Yli 4 vuotta sovelluksen käyttöä

RouteApp LLC vastasi 2. huhtikuu 2026

Hello--my name is Adam. I lead our implementation teams here at Route. I am very sorry to hear about this experience with our widget and the impact to your checkout flow.

I've reached out to you through email to learn more and make sure our teams are following our strict implementation and quality testing guidelines.

28. helmikuu 2026

Route has recently fallen short of expectations. They charge customers a significant amount for package insurance, yet when it comes time to file a claim, they become unhelpful. Recently, they did not assist us with a lost package, and we have decided we will be taking our business elsewhere.

Hair So Fab

Yhdysvallat

Yli 4 vuotta sovelluksen käyttöä

11. maaliskuu 2026

They raised rates on us and don't cover the order AFTER the order was placed and BEFORE it was processed. Customer called to have protection added on after they completed order, we added it BEFORE the order was processed. Route then would NOT honor the protection after order was damaged. Con artists.

Arthur Cantina Wine & Liquor

Yhdysvallat

Yli 2 vuotta sovelluksen käyttöä