Route: Post‑Purchase Platform

Name: Route: Post‑Purchase Platform
Brand: RouteApp LLC
Rating: 4.0 (408 reviews)

Hinnoittelu: Ilmainen asennus. Lisämaksuja voidaan soveltaa.
Tähtiarvio: 4,0 (408)
Kehittäjä: RouteApp LLC

Improve customer experience, reduce costs & increase revenue—get package protection, tracking & more

Route deeply connects brands with their customers to delight them at every opportunity, transforming every part of the buying journey from ordered to delivered, and everywhere in between. Give shoppers peace of mind at checkout with shipping insurance that protects against loss, theft, or damage—and carbon neutral shipping on all protected orders. Offer immersive package tracking that keeps your brand top-of-mind and delivers personalized product recommendations that drive additional purchases.

Package protection gives your shoppers confidence & peace of mind at checkout
Instant claims resolution that saves time, support costs & customer frustration
Branded package tracking that builds anticipation & enhances customer experience
Carbon neutral shipping that protects the planet and increases brand loyalty
Revenue-driving product recommendations that increase customer lifetime value

Kohokohdat: Yritysten suosima Yhdysvalloissa

Lanseerattu

17. tammikuu 2019

Kielet

Englanti

Tätä sovellusta ei ole käännetty kielelle Suomi

Luokat

Tilausten seuranta , Takuut ja vakuutus

Toimii seuraavan kanssa:

Kassa

Hinnoittelu

RouteApp LLC saattaa laskuttaa ulkoiset maksut erikseen. Lue lisää

Ilmainen asennus

Additional charges may apply. Please visit route.com/pricing to learn more.

Ilmainen asennus

Additional charges may apply. Please visit route.com/pricing to learn more.

Kaikki maksut laskutetaan valuutassa USD. Näytä kaikki hinnoitteluvaihtoehdot

Arvostelut (408)

Kokonaisarvio

Lukumäärä luokitustasoa kohden

71 % arvioista on 5 tähteä
289
5 % arvioista on 4 tähteä
22
2 % arvioista on 3 tähteä
8
3 % arvioista on 2 tähteä
14
18 % arvioista on 1 tähteä
75

Kaikki arvostelut

24. toukokuu 2024

The team was able to help me troubleshoot a challenging customer and provided great backup of screenshots and dates so I could take them back to the customer and review. Super helpful.

BlackTravelBox

Yhdysvallat

Yli 4 vuotta sovelluksen käyttöä

18. huhtikuu 2024

We've had Route for two years and honestly, the agents that we had before our current agent (Shout out to Atakeli!) were nowhere near as responsive as he is.

It makes such a difference and we will continue to have Route as a part of our online business. Nowadays, most claims are resolved in under a week.

L E S T I E N

Yhdysvallat

Noin 2 vuotta sovelluksen käyttöä

RouteApp LLC vastasi 25. huhtikuu 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Have a wonderful week!

Skylar, Customer Success

30. toukokuu 2024

Big sales push up front promising all your problems will be resolved without any of it backed up by reality once in use. Removing from our Shopify page after a year of use and zero customers actually being helped by it. They just want to use your small business store to skim money for themselves. For example, they will allow your customers to (unintentionally/accidentally) purchase Route protection on an in-store pick up order. They offered no remedy to this issue and don't really care. It's up to you to claw back the money.

Halfway Crooks Beer

Yhdysvallat

9 kuukautta sovelluksen käyttöä

20. helmikuu 2024

Route is awesome! We've been using it for years and both their product and support team have always been reliably great.

JCPal Technology

Kanada

Noin 5 vuotta sovelluksen käyttöä

RouteApp LLC vastasi 29. helmikuu 2024

Hi there,

Thank you so much for your positive review! We're thrilled to hear about your great experience. If you ever need anything, feel free to reach out. We appreciate your support!

Skylar, Customer Success