Rush ‑ Order Tracking & EDD
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Really helpful app and great customer service would highly recommend anyone who requires a dedicated tracking service
Hey MODA PAWS team!
Thank you so much for your positive feedback!
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!❤️
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Gabriel,
Customer Success Lead
Att visa lokala transportörer på spårningssidan minskade arbetet med kundsupport. Tidigare fick vi negativa erfarenheter av kunder som inte kände igen transportörerna, men nu kan vi ge dem en direkt telefonlinje när de missade leveransen av deras beställning eller vem de ska ringa för att boka om och be om de sista leveransuppgifterna. Detta hjälper oss att skapa en direkt kommunikation mellan lokala transportörer och kunder, i stället för att vara i mitten.
Hey Gothenburg Mode Team!
We appreciate you for giving us your best remarks on the app especially with how it helps your customers track their orders.
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
Cherry,
Customer Success Lead
Very good Tracking app! Had a introduction call with the Rush team. Helped me out very well.
After the call they came with a new email everyday regarding the next step in setting up the account, which helped out a lot and gave a lot of tips! The team is setting me up great and knows what the issues most of the time are because they have experience themselves. Would always recommend this app, especially because the team is helping out so well!
Hey, Lifeheks!
Thank you so much for your positive feedback! ❤️
Your comments have been shared with our entire team at Rush!
When we hear from happy customers like you, we spread positivity around!
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
Gabriel,
Customer Success Lead!
Well served by KenMichael today. Was a complex problem and he solved it quickly! The system works perfectly and everything is explained super clearly.
Hey FRANCHE AMSTERDAM Team!
We’re grateful that we had the opportunity to help you with the setup! Ken is a top notch guy and always ready to assist! ❤️
We’re glad to hear that our team’s actions lead to one more happy customer! 🥳 Should you need any other support, please do not hesitate reach out :)
Cherry
Customer Success Lead
I really love this app, it's a great solution to keep your customers on your side. They also have great support which is really important when you have an issue.
Hi Traders Shop Fx!
Thank you so much for sharing your feedback with us!
Sincerely wonder what we can do to make your experience a 5-star one?
Should you need any other support, please do not hesitate to contact us on Live Chat.
Best Regards,
Gabriel
Amazing support, lovely app, customer are happy that they can track your package from chi... USA. Lovely app for dropshipping or & brand, it's an absolute must.
Hey Bodario!
We’re grateful that we had the opportunity to help you with the setup! Your comment has given us valuable insight into the services that we provide at Rush 💚
If you need help lifting the revenue via parcel tracking page or shipping notifications. Let us know :)
Cherry
Customer Success Lead
We have been using Rush for around half a year and can only describe it as amazing - the support has been astonishing and the features are top notch
I was stuck so asked for help and KenMichael got back to me. He was a huge help and sent over a load of useful links, guided me through the issues I was having and explained how to overcome them. Would definitely recommend this app. Thanks KenMichael and thanks Rush!
Hey Holulue Team!
We're so thrilled to know that you appreciate our service and have chosen Rush as your shipment tracking app! Ken is a top notch guy and always ready to assist! ❤️
Should you need any other support, please do not hesitate to contact us on Live Chat or via well-known emails :)
Cherry
Customer Success Lead
If you are not using this app, you are doing your business a disservice. Cannot say enough great things about the customer service team. They have been incredibly responsive and have helped address and fix a few unique issues to make sure our setup is absolutely perfect. Great app! Great team!
Hey Folia Body Team!
We're so glad that customers like you are having a great experience at Rush. Our priority is customer service and we are happy that we met that mark! 😌
Let us know if you need further help with a branded order status tracking page, or help with shipment notifications!
Cherry,
Customer Success Lead
I had an excellent experience with Ken's customer service. He was friendly, patient, and went above and beyond to answer all of my questions and concerns. His prompt and efficient service made me feel valued as a customer. I highly recommend Ken and the company he represents for their outstanding customer service.
Hey Farmingley Team!
Thank you so much for your positive feedback. Your comments have been shared with our entire team at Rush especially to Ken!
We're grateful that we had the opportunity to serve you.
Please feel free to let us know if you need any help with branded order status tracking page, or shipment notifications! 😊
Cherry
Customer Success Lead