Ryviu: Product Reviews & QA

Ryviu: Product Reviews & QA

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Celkové hodnocení
4,7
Počty podle úrovně hodnocení
  • 93 % hodnocení s 5 hvězdami
  • 3 % hodnocení s 4 hvězdami
  • 1 % hodnocení s 3 hvězdami
  • 1 % hodnocení s 2 hvězdami
  • 3 % hodnocení s 1 hvězdami
13. leden 2025

I have been using this app for a long time now - everything is great! Recently updated the Shopify theme and needed support to solve a small problem with the page display. Chloe from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!

RshPets
Polsko
Doba používání aplikace: Asi 3 roky
17. leden 2025

Pretty good for what we need it for! Support is always helpful to try to find a solution.

Chunky Deli
Spojené státy
Doba používání aplikace: Více než rokem
13. leden 2025

Used this app for over a year. Worked great initially. The email automation to send review requests now breaks all the time and you won't notice until you wonder why you aren't getting any new reviews and go check to see hundreds of scheduled emails that never send. Support is not helpful in the slightest with the issue. Looking for a new review app do not waste your time.

Figures Toy Company
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Ryviu odpověděl 14. leden 2025

Hi there,

Thank you for sharing your feedback. We're sorry to hear about your experience and genuinely appreciate your input.

To clarify, our email automation system will send review requests for orders where the customer's email is verified through Shopify. However, to ensure compliance and avoid potential issues, we do not send review request emails for orders where the email is not verified.

We understand how important it is to keep your review requests consistent, and we're here to help troubleshoot any specific cases where emails might not be sent as expected.

Best regards,
The Ryviu Team.

30. prosinec 2024

Amazing app to use, would highly recommend. Quick customer service response and answers as well.

Ruuji
Malajsie
Doba používání aplikace: Více než 3 roky
9. prosinec 2024

i met a problem while uploading the reviews, the staff Dan is so helpful and patient to help me out, can't express my gratitude much.

Renpho CA
Spojené státy
Doba používání aplikace: Více než 3 roky
29. říjen 2024

It is easier to use than other scoring software. Mr. Dan responds very quickly and is very kind. He solved many of my difficult problems. He is the best technician I have ever seen!

MAGCOMSEN
Čína
Doba používání aplikace: Více než 2 roky
28. listopad 2024

Ryviu is incredibly easy to use and offers great value for the price. A special thanks to Yen from support – her quick, professional, and friendly assistance made a huge difference. If you're looking for a reliable review app for your store, Ryviu is the perfect choice!

Flowersagas
Hongkong – ZAO Číny
Doba používání aplikace: 22 dny
20. listopad 2024

Good product and very professional custoemr service team.

Dasbatteries
Čína
Doba používání aplikace: Více než 4 roky
25. listopad 2024

Good customer service. Super quice question answer by Chloe. thx

Soing
Čína
Doba používání aplikace: Více než 4 roky
15. leden 2025

The support team was amazing, answered really quick ! thanks a lot Chloe :) Best Review app !

Olyssia
Francie
Doba používání aplikace: 26 dny