
Ryviu: Product Reviews & QA
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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I have been using this app for a long time now - everything is great! Recently updated the Shopify theme and needed support to solve a small problem with the page display. Chloe from support completely helped to solve this issue and I was absolutely satisfied with the support. Thank you!
Pretty good for what we need it for! Support is always helpful to try to find a solution.
Used this app for over a year. Worked great initially. The email automation to send review requests now breaks all the time and you won't notice until you wonder why you aren't getting any new reviews and go check to see hundreds of scheduled emails that never send. Support is not helpful in the slightest with the issue. Looking for a new review app do not waste your time.
Hi there,
Thank you for sharing your feedback. We're sorry to hear about your experience and genuinely appreciate your input.
To clarify, our email automation system will send review requests for orders where the customer's email is verified through Shopify. However, to ensure compliance and avoid potential issues, we do not send review request emails for orders where the email is not verified.
We understand how important it is to keep your review requests consistent, and we're here to help troubleshoot any specific cases where emails might not be sent as expected.
Best regards,
The Ryviu Team.
Amazing app to use, would highly recommend. Quick customer service response and answers as well.
i met a problem while uploading the reviews, the staff Dan is so helpful and patient to help me out, can't express my gratitude much.
It is easier to use than other scoring software. Mr. Dan responds very quickly and is very kind. He solved many of my difficult problems. He is the best technician I have ever seen!
Ryviu is incredibly easy to use and offers great value for the price. A special thanks to Yen from support – her quick, professional, and friendly assistance made a huge difference. If you're looking for a reliable review app for your store, Ryviu is the perfect choice!
Good product and very professional custoemr service team.
Good customer service. Super quice question answer by Chloe. thx
The support team was amazing, answered really quick ! thanks a lot Chloe :) Best Review app !