Ryviu: Product Reviews & QA , Počet recenzí: 1 371
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Very good plugin, customer service is also very patient service to help me answer, will continue to use it.
Selina from customer service was very responsive and listened to what I was expecting I thank her very much for her good application.
When this app works, it works good. But trying to transfer a fully paid account from an old store to a new store is impossible! Even though I followed the instructions provided to transfer the account to the new store, the change doesn't take place and there is are no instructions to delete the old store from the Ryviu app. No way to email anyone, just the chat feature which has pop up answers to choose from. So now how do I delete the old accounts so that the new account is not getting reviews from the old store?!
UPDATE:
I have been in touch with the Ryviu team and the customer service has been amazing. They have helped me to sort out all the issues with both my stores and switching accounts from this old store to the new one and the app is now working great so I am very happy. This is a great app, why I initially gave 3 stars but now with the wonderful customer service, I have upgraded to 5 stars. Highly recommended.
Hi there,
We are in the Vietnamese Lunar Newyear holiday so we will delay in response. If you want to connect a new store with an old Ryviu account, then please login to that account and install Ryviu app from this link below https://app.ryviu.io/platform then your store will connect with the account which you are login when installing. But please note that if you purchased via Shopify payment, then that payment will be accepted for the store, not for your account, and it will be canceled after you uninstalled our app or close your store.
Best Regards,
Ryviu team
Very supportive! And the service team responded quickly! I can't solve the problem myself, and the technical team wrote the code for me. This app really friendly to website beginner.
Great support team, they are very reactive and will fix your problem quickly. I recommend this app!
their support is very helpful and patient, walk me all the way. i can not thank them any more. 5 sta
bom ainda nao testei mas de todos que vi sempre falam coisas boas , pois ajuda muito sua loja crescer
Great support. They responded fast and fixed whatever issue I had! Will definitely use this app again.
Ótimo atendimento da selina
This is the best review app! THe support is awesome and they set me up and running in minutes! Kudos!