
Ryviu: Product Reviews & QA
Seznamte se s nejkvalitnějšími standardy Shopify z hlediska rychlosti, snadnosti používání a hodnoty pro obchodníky
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This is nice app with perfect support
Good customer service. Super quice question answer by Chloe. thx
Good product and very professional custoemr service team.
one of the best customer support and expertise in shopify. they have fixed my bugs within 30 minutes where my theme is compeltely customised one, So it is not easy to find in which file my dev has put codes beacuse I have 2-3 product liquid files. Still there team. fix it lightly speed. Thanks a lot
It is easier to use than other scoring software. Mr. Dan responds very quickly and is very kind. He solved many of my difficult problems. He is the best technician I have ever seen!
The masonry style review widget is perfect for my website. Amazon review import was a gamechanger. Dan and Elle were great. Promptly attended to all my queries. Highly Recommended.
I was pleasantly served. Thank you.
This app is riddled with bugs. Every time I reach out to customer service, their default response is "you're wrong," regardless of the issue.
Hi there,
I'm Dan from Ryviu. Thank you for your review.
Could you tell me where you got the message saying "you're wrong"? We have checked your log chat with our support team and cannot see that message.
Best regards,
Dan
great customer service
I added this app since it says it's compatible with my store. This particular store is the $5 starter plan as it's only used for shipping a few products, my other store is for local pick up & delivery. This was just the most economical and user friendly way to set up my stores. Even though this app claims to be compatible with the starter plan, the widgets will not add. When I asked customer service I was informed that the review widget is not compatible with the starter plan and I need to upgrade. So I guess I'll look for a different app.
Hi there,
I'm Dan from Ryviu team.
Thank you for your feedback. We sincerely apologize for any inconvenience. While our app strives to be compatible with most Shopify themes, certain features, like the review widget, are on Shopify's Starter Plan due to its restrictions on customization or editing theme files, so our widgets could not be added.
We truly value your input and will use it to improve our communication and compatibility details. If you have any other questions or need further assistance, we’re here to help. Thank you for giving us a try, and we wish you all the best with your stores!
All the best,
The Ryviu Team