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It is a good app, I recommend it, I have used it before and it has helped me a lot to increase the sales of my business.
App is broken and customer service is non existent.
There is a huge bug that destroys your cart and stops customers from going to checkout.
They need to refresh page 2-3 times for the bug to go away. Which will lose you sales.
Apparently customer support only respond if you leave a 1star review.
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you.
We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case.
We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app.
We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users.
We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns.
We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services..
app.support@gminfotech.net
VERY GOOD APPLICATION AND VERY FAST CUSTOMER SERVICE. I HIGHLY RECOMMEND IT
Customer service not responsive. I had to write a positive review before I got any help.
Sorry for any inconvenience on our side. As we discussed in the chat, we are already aware of your concerns. To solve this issue, we need access to your store for collaboration. You can contact us via email for further discussion at salemaxsupport@gminfotech.net. We are committed to providing good support for the app.
i am using this app last 1 month. this feature is very helpful for me and boost my sale. Thanks
good
Thank you so much for your kind words!
In case you need anything about the app, have a question or suggestion, our team is available 24/7 via live chat.
its very good and its free win win. Sophia helped me very good service
Creates automatic discounts without the Shop owners approval
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you.
We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case.
We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app.
We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users.
We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns.
We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services..
app.support@gminfotech.net
The app is faulty and no support. When setting a discount of 10%, it automatically reduces it by 20%.
Thank you for sharing your feedback. We deeply regret to hear about the issues you've faced and the frustration it has caused you.
We sincerely apologize for the lack of response to your email and the difficulties you experienced with our app. Providing excellent customer service is our top priority, and it is clear that we fell short in your case.
We are pleased to inform you that our support system has been fully activated, and we now offer live chat to ensure timely and efficient assistance. Our team is dedicated to resolving any issues you may encounter and improving your overall experience with our app.
We genuinely value your input and have taken your feedback seriously. Our developers have been working diligently to address and fix any bugs to enhance the checkout experience for all users.
We understand the importance of a smooth and reliable app for your business, and we are committed to making the necessary improvements. Please feel free to reach out to our support team via live chat or email, and we will promptly assist you with any concerns.
We kindly request you to reconsider your review, as we strive to provide the best service possible and your satisfaction is important to us. Thank you for giving us the opportunity to address these matters and improve our services..
app.support@gminfotech.net
This app is very crucial for my store to be profitable, especially the free shipping Progress Bar Upsell!