SP: Free Gift+Buy X Get Y BOGO
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Avaliações (186)
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Great Support. Free Gift works good.
Quick customer support and an easy-to-use app, Highly recommend!
No funciona correctamente si tienes cupones activos. Debes realizar combinación entre todos los cupones a riesgo de tener grandes pérdidas. Ejemplo tenemos un cupon de bienvenida, si el usuario agrega el cupón y ya tiene el regalo, al cliente se le cobra por el regalo (algo que el cliente nunca pidió puesto que es un regalo). Si hacemos lo que nos pide el servicio técnico los usuarios podrían agregar varios cupones a la vez y tener tantos beneficios que podrían causar perdidas al negocio.
Hi,
This is the Salepify team.
Thank you so much for taking the time to leave us a review. Your feedback is incredibly valuable to us as we continue to improve our app.
We wanted to take a moment to explain the situation regarding the discount combination feature. Since we are a third-party app on Shopify, we are required to follow Shopify's policies on how discounts work together.
As we’ve mentioned before, the free gift feature in our app is considered a discount by Shopify. Given the current discount flow on Shopify, there are two primary ways it works:
- Without combination enabled: Discounts cannot be combined, and only one discount can be applied to an order.
- With combination enabled: Multiple discounts can be applied to the same order, provided they have the combination setting enabled.
In your case, you want our discount to combine with another discount on your store but not with the remaining discounts. This is not possible with current Shopify's discount.
We sincerely appreciate your understanding of this situation.
very good customer service reactivity, i loved using their application which i still use. i recommend.
The interface is straightforward to use and the customer support team, especially Jocelyn is super helpful in resolving any issues.
I have a third party custom theme and they were able to code in my request extremely fast! Literally within an hour. After they fixed the problem, I asked for a few minor changes and they had no problem doing so. Hands down, the best support I’ve received on Shopify!
Estoy mu satisfecha con la atención al cliente de esta aplicación me han solucionado todos las dudas que tenia, me han dado paso a paso hasta dejarlo todo perfecto.
Recomiendo esta aplicación 100%.
It's a very worthwhile free app, and the support team is very responsive.
Salepify has been a game-changer for our business! The app works perfectly, and we’ve been able to set up discounts and gifts with ease.
But what really stands out is their incredible support team. I had a unique issue that I thought would be a huge hassle, but they were on it immediately and resolved it faster than I could’ve hoped. Friendly, knowledgeable, and super responsive – they truly go above and beyond!
Highly recommend this app to anyone looking to add that extra touch to their store. Thank you !
Support team has helped me very quick and solved my two problems in a few minutes. App works perfectly now. Thank you for your great work !