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So far really thrilled with the app. There aren’t many similar apps out there that would tick all the boxes like this one does. Support has been incredible and they were really forthcoming with customising the app side of things to suit our branding. Overall really thrilled, would recommend to anyone looking to integrate any sort of sales / commission into their store!
Thank you so much for such an amazing review! We’re thrilled to hear that our app ticks all the boxes for you and that our support team has been able to customize the app to suit your branding. Your recommendation means a lot to us. We're committed to continuing to provide you with the best service possible. If you need any further assistance, we're here to help!
This app broke our accounts page after uninstalling. Contacted customer service on four separate occasions and no response. Wouldn't recommend.
Our team investigated & found that the issue arose as we have moved away from using the customer account page for the reps' dashboard. In our current setup, we offer a dedicated rep login page to prevent such issues. We feel terrible that your store got affected due to the older version of app. Please accept our apologies and lets us know how we can make it up to you.
We are new customers, but have worked directly with the developers on custom commission scales and analytics and they have been great to work with. Quick and very communicative. We are excited to roll out our new sales rep reporting system for 2024.
Thank you for the fantastic feedback! We're thrilled that you're pleased with our service. We're excited to support your new sales rep reporting system in 2024!
FIVE STARS for customer service! The app needs a bit of work still, however, their team is extremely responsive and helpful. They're willing to make customizations so that the app works for my needs, and that's huge!
Thank you ! We appreciate your honest feedback and are thrilled that you're happy with our customer service. We're always here to help and make sure the app meets your needs. Your input is invaluable as we continue to improve and customize our app for you!
I wanted to restrict the products a sales rep can choose to put in an order. They were able to make this special modification for a minimal cost with a quick turnaround and made it so it's easy for me to modiify the available products list.
Thank you for your feedback! We're glad we could assist with your customization needs quickly and affordably. It's great to hear that the modification is working well for you and that you're finding it easy to manage your product list. We're here to help whenever you need us!
Nice easy people to deal with.
We’re glad to hear that you find us easy to work with. If you need any assistance, we’re here to help!
Customer service is extremely greatly responsive to my inquiries and requests though the application needs to be mobile-optimized. They're willing to make customizations so that the app works for my needs.
Thank you for your valuable feedback! We're glad to hear you're satisfied with our customer service and that we're meeting your customization needs. We appreciate your input on mobile optimization and will continue working to improve the app for you.
Good customer service
Thank you for your feedback!
This app works! Our sales team can easily generate wholesale and client invoices in under a minute! Sales and commissions are all tracked in the dashboard! Our sales team also loves the affiliate link that tracks commissions from retail customers. Vik and his team have been amazing to work with, this is a 10 STAR app!
Don't look any further if you have any needs in terms of sales reps management, commission reports and pay-outs, wholesale pricing and a hole lot of other issues that can't be handled out of the box by Shopify. The app by itself is great, but Vik and his team are true pros to help develop and implement any special features you may need to address specific needs. Use the app and the services provided by Chief Software Solutions knowing you will get A1 support from beginning to end.