CSS Sales Team

I was looking for a solution to help me build a B2B store, in which sales agents could place orders on behalf of their customers and I found the perfect solution. Sales team app is incredibly easy to install and use. Support is fast and very efficient. Highly recommended!

Vik and the team have been extremely helpful in setting up Our Sales App. We needed an app to allow our sales team to login, create customers and orders with specifics and Sales App has been the ONLY app that has been able to do this for us.

This app works and the support team is very helpful! They reply to our messages quickly and fix the issues that we encountered. However, we had to uninstall it as we are still looking at something that would suit best with our business model.

This is perfect for stores that would just like simple affiliate features.

Very quick response. I will give this app a thorough try. I hope I will be provided a link for my representative to log in to his dashboard, which I couldn't find it anywhere.

The people at Chief Software are VERY nice people and are quite responsive. But after MONTHS of trying and paying a lot of money for customizations (which took months longer than the original estimate of a few weeks BTW), the app just DOES NOT WORK. Many of the basic functions are broken and the coding is just plain sloppy. After using many different Shopify apps over the years, I have never encountered one this bad and am extremely disappointed that I wasted my time and money. I'm not sure how they have any positive reviews except for their kindness and their accessibility to schedule a call. I do wish the team well, but really need to let others know how bad this app is.

We are still in the process of customizing the app to our needs but Vik has been nothing short of incredible and accommodating! Our sales process is a little more complicated than most but Vik and his team had no problem understanding and asking great follow up questions. The app has a lot of features and because his team is so willing to make adjustments/customizations for your needs, you will never have to look elsewhere for a better solution! I did research on the other apps that perform a similar function on Shopify and this was by far the obvious choice!

This is an amazing app for my wholesale business! It does everything I want it to do and then some. The staff is also amazing, they always have the answers to my questions.

Instale la APP en mi tienda pero es muy dificil de usar, ademas no encontre traduccion al idioma español

Es una lastima!

We have decided to edit our review since we finally figured out how to change the prices individually. So far eveything we set up seems perfect. We have some cons that we would like to address. 1. Everytime something is updated, the system navigartion goes back to the first section which is very anooying. Please fix system to where it stays in the same section. 2. If your company in the live chat states its responds immediately, then please respond. IF a bot responds, then state its a bot. We were waiting hours for a response and no one catered to us. The two individauls we saw online were not really online it seems. 3. I would recommend in the price section for changing the prices, there should be a text that states change your price here. It took us for ever to realize we could change the price in the price boxes. It was by mistake we figured that out 4. There should be daily, weekly and monthly reports not soely monthly. What if we have a weekly pay period? 5. There needs to be a feature where we can get daily, weekly, or monthly email reports. Having to log into shopify, then access the app and look at the data is not convenient. it should be streamlined. Automatic emails to the admin should be a feature for the commissions. In the event one cant access shopify or if we want to just forward the data to our bookeeper who manages the payroll. 6. Not sure why but the app seems to stall alot stating that shopify has issues accessing the app. sometimes we have to log out and log back in or just wait for problem to resolve.

Quite possibly the worst app we've ever used. Here are the list of reasons:
Basic Plan - No view of all features that require upgrade
No sound user experience AT ALL
No visual hierarchy, proper grouping, primary vs secondary vs tertiary buttons, lacks contrast or signifiers for understanding the UI
Extremely lacks explanations of null states for all kinds of features or pages
No distinction between working with sales reps vs affiliates
What the heck are sales team templates?
Feature toggle switches are unreadable
Can't use our own Shopify tags for assigning existing customers to reps
Reports are small and don't make sense in null state
Email us page should have a contact form. Doesn't even have a "mailto" deeplink to open email client
Calendly page title shows "CSS advanced support" as if any beginner would understand that
FAQ accordions just look like plain text and have no UX signifiers like dropdown arrows
YouTube instructional videos have no proper grouping headings such as "Getting Started."
Accept/Deny Sales Rep page makes absolutely no sense. Is this for affiliates?
So many more bad UX issues to list!
Just the worst app, period. Unusable, in and out. NOTE TO THE DEVELOPER: I'll be glad to consider using your app when these issues are fixed. Make it USABLE!