Değerlendirmeler (25)

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2 Mayıs 2021

I use this app to help track commission payouts with my sales reps. I looked at the different ones on shopify app store and this one seemed best. I like how it allows reps to enter in custom orders from within the shopify store.

Ambience PPE
Kanada
Uygulamayı kullanma süresi:Yaklaşık 1 ay
6 Ocak 2021

the app works really well but what makes it really impressive is their support so so good and quick !

TIGER SPIT
İtalya
Uygulamayı kullanma süresi:7 gün
SalesReps.io yanıt 7 Ocak 2021

So happy you had a great experience. Looking forward to continuing to serve you and your business for years to come.

27 Mart 2020

We used this app to track commission for orders that were taken over the phone. There are good points and bad points. it does track commissions and makes SOME of the calculations easy IF YOU ONLY HAVE ONE SHOPIFY SITE.

If you have multiple sites, its $10,00 per month PER SITE, and then you have to run commissions for each website independently and add them up.

Service is done by YURI, and while he did respond - he has never lifted a finger to help. "You can do this... ", "You can do that..". Even suggestions for the app to improve were basically shrugged off.

There is nothing in this app that cannot be tracked in excel. It does speed up the process as the app automatically fetches the data from the website, and (for example) if you do not pay commissions on Shiping and or taxes, it will organize all of that information for you.

It does not integrate with QBO, so you have to tell it when you pay. I believe the filters on it could be greatly improved. From talking with Yuri, there is nothing in this app that will be changed or improved anytime soon.

Level Sense (by Sump Alarm Inc.)
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 2 yıl
SalesReps.io yanıt 9 Eylül 2020

Thanks so much for your constructive feedback. We'd like to assure you that we do, in fact, take your suggestions very close to heart, and that we are consistently developing new features based on our users' feedback. We apologize if we gave you the impression that your suggestions were shrugged off. Once again, I assure you, they were not. If you have any additional feedback, please do feel free to contact us.

20 Ekim 2020

We have 3 sales reps and we need customers to choose who they want to order with each time, this app comes with a built in feature of a drop down box at the shopping cart page that makes this simple for customers to choose their rep. It is easy for our reps to view their orders and their projected commission and running commission reports is a breeze! The admin portal and rep portals are clean and simple and get the job done. It's very easy to edit commission as well. Possibly the best feature of this plugin is the level of customer support we have received from Yury and the developers of this app. We have had special requests and tweaks needed to the plugin and he has assisted us every time. Very professional and very helpful. We used a different commission tracker from another company that was glitching and had zero support so we were grateful to find this app!! Yury thank you for all your help!

Windfall Creations
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 ay
SalesReps.io yanıt 20 Ekim 2020

Thank you so much for this wonderful review. We are thrilled to hear that you are happy with the app and the service. We look forward to continuing to serve you and your growing business.

1 Mart 2023

This is a very good tool for helping us keep track of our sales commission. However it could use some improvements in the area of reporting, which is pretty important to my company. I'd also like to see the ability to setup commissions based on conditions per sales rep (such as 1st customer order, Joe gets $x but every order after he gets $y - or after a certain revenue threshhold, commission changes). But overall I'm happy with the app and it does help our business as we try to grow and incentivize our sales team

NuEthix Formulations
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
SalesReps.io yanıt 2 Mart 2023

Thank you for your feedback on our sales commission tracking tool. We are glad to hear that it has been useful for your business.

Regarding your feedback on reporting, we would love to hear more about the specific improvements you would like to see. Please let us know what kind of reporting features you need and we will do our best to incorporate them into our tool.

As for your suggestion on setting up commissions based on conditions per sales rep, we think that's a great idea and we will definitely consider adding that feature in a future update.

Thank you for taking the time to provide us with your valuable feedback. We appreciate your business and are committed to making our tool even better for our customers.

2 Eylül 2017

Great app and great customer support. A must for tracking commissions.

Shopabaco
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:5 ay
8 Temmuz 2015

Great app. This app is the reason we signed up to shopify. Jon was fantastic at getting us sorted when we had an issue when we set up the app. We can now sell our products in our classes and make sure our trainers get paid for what they sell in a timely and efficient manner. Very happy.

Cbdcollegeshop
Avustralya
Uygulamayı kullanma süresi:3 gün
15 Aralık 2022

Installed to test for the 14 day free trial, but had a question. Reached out to support via email and the "live" chat, and have yet to hear back. There is a huge lack of support response. If you don't have a live person available to chat, then remove it from your site as it is misleading.

Tigear.com
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 23 saat
SalesReps.io yanıt 22 Şubat 2023

We appreciate you taking the time to review our product. We did receive your email, however, it ended up in our spam folder and we were not able to respond in a timely manner. We also attempted to contact you to discuss the feature you requested, but unfortunately did not receive a response.

27 Mart 2023

EXTREMELY POOR customer service. non-existent. nobody ever gets back to you even on the live chat, definitely not on e-mail, my free period has expired, not knowing wether this app would actually be suitable, the lack of support is terrible, Shopify should take it off

Burrows & Hare
Birleşik Krallık
Uygulamayı kullanma süresi:15 gün
SalesReps.io yanıt 28 Mart 2023

We apologize for the inconvenience caused by the lack of support you experienced while using our app. We understand your frustration and would like to assure you that we take customer service very seriously.

Upon reviewing our records, it appears that we may have missed your email and chat requests, which is unacceptable. We sincerely apologize for this oversight and any resulting confusion or frustration it may have caused.

In an effort to make things right, we have extended your trial period and are committed to resolving any issues you may be having with our support team as quickly and efficiently as possible. We appreciate your patience and understanding as we work to rectify the situation.

Thank you for bringing this to our attention, and we hope to have the opportunity to make things right and provide you with the excellent customer service you deserve.

9 Eylül 2020 tarihinde düzenlendi

This app is very easy to use. This is the best sales rep app to generate affiliate links + report out on commissions and usage of links. Low cost per month is an added bonus!

Baby Jack & Company
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:6 ay
SalesReps.io yanıt 9 Eylül 2020

Wow! Thanks for this shining review! We’re so happy you find the app easy-to-use and affordable. We look forward to continuing to help you run (and grow) your business!