Amazon, eBay, Etsy — Salestio , Počet recenzí: 69
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I reached out to Salestio because we have a large volume of Amazon Vendor Central orders and I needed to have a better way to bring them into my Shopify store without doing it manually. Not many apps work with a Vendor Central account, most are Seller Central only. Salestio not only developed the integration with us but has been there every step of the way to solve issues that popped up. Their response is quick and efficient and so far we are very happy with app performance.
Let me start by saying I am not a techie. I know enough to get myself into trouble, but not enough to get out of it...LOL. I am starting to get the hang of the sequence that things have to be done. But above all, customer service is top notch. They are always there to bail me out of whatever it is I have done or not done. There is a time delay because of them being across the pond, but a message is always there same day or next day. Always ready to help and not putting the blame anywhere...I really appreciate that.
Thank you for sharing your experience with our app and team. We understand the challenges that come with learning new apps and technology, and we're always here to assist you.
If you have any questions, please don't hesitate to reach out to our support.
Thank you for your feedback. We're glad our customer service has been helpful. Your patience and understanding with the time difference is appreciated. We're here to assist you as you navigate our app.
Unfortunately, have to uninstall it. I have contacted support (Germany) so many times, waiting a day for an answer and they come back with some small question about the issue that they could figure out if they just looked. eBay listings are a trainwreck with unmodified before pictures that you don't want to be shown if the listing gets a picture at all.... or 6 of the same picture. Inventory is hit or misses whether it gets adjusted. It just doesn't have the capabilities they claim it has.
Dear User,
We're truly sorry to hear about your experience with our app.
Our support team will consider your feedback and make it a priority to improve the areas where we seem to have fallen short.
The issues you issues you've mentioned regarding eBay listing photos and inventory have already been fixed by our development team.
We would love the chance to make things right and regain your trust. If you're open to it, could you please get back in touch with us? Our team is eager to work with you to resolve any remaining concerns and improve your experience with our app.
We deeply regret any inconvenience you've experienced and appreciate your feedback greatly. We hope to have the opportunity to serve you better in the future.
Best regards,
Alex from Salestio Team
Great support! Alex the company owner contacted himself regarding an issue i had and fixed it personally. Now its working its a great app and i highly recommend it and alex
Great App, from a very supportive team that cares about its customers. It's a newer app that is constantly evolving and being improved. The team is very open to feedback and suggestions to constantly improve the app. If something goes wrong, or works unexpectedly, the support team is quick to respond and resolve the issue. Honestly, I'm not sure how I function without this app. I've used several other apps ( I won't name names), but Salestio is my go to solution for integration with the major third party marketplaces.
Thank you for your positive feedback. We're thrilled to hear that Salestio has become your go-to solution and that our support team has been able to assist you promptly. We truly value our customers' input and are committed to continuously enhancing our app based on your needs. Your endorsement is greatly appreciated, and we look forward to continuing to serve your business needs.
Salestio helped me to connect Shopify and eBay. I was new to eBay, so they helped me a lot.
I really liked the feature to add custom rules for price synchronization.
Also, I use the app to fulfill all orders , including eBay orders, from Shopify.
I would definitely recommend this app to any small bussiness owner looking to diversify their sales and reach more customers
Our company is working with Salestio from long time and we can say that it's a great app.
We can work easily our stocks, prices, manage our orders, discounts, sales...
We have two Amazon accounts and two Shopify online shops and we work with Salestio in both.
We high recommend to everyone that want to work easy and fast to integrate Salestio in the shopify shop.
And the best to us is the Customer Support. Wonderful attention with solutions and fast reply.
So try it and you will be right!!
Thank you for your kind words and strong recommendation. We're thrilled to hear that Salestio has been instrumental in managing your stocks, prices, orders, and more across multiple platforms. Your satisfaction is our top priority, and we're glad our customer support has met your expectations. We look forward to continuing to serve your business needs. If you ever need assistance, don't hesitate to reach out.
Ho installato e sto tutt'ora utilizzando l'app poichè mi ci trovo molto bene, l'assistenza è sempre disponibile e risponde anche nella mia lingua.
Salestio is now a critical part of growing my business and I've come to rely on it within a short period of time. There's been a few teething issues, but the support team have been outstanding by replying very quickly and deploying fixes within 24 hours. Overall I would recommend and I look forward to exploring the eBay functionality when they add it.
Great App Awesome help from the team! This app is so far better than most of the apps I have previously used that does the same job.