Avada Accessibility Widget ADA

This app is so helpful for understanding how to make your website accessible and protect yourself legally. Its' extensive accessibility widget settings seamlessly integrate into my website, and I love that it has so many options for button and window styles, colors, display options, etc. It also works great with different languages.

What is the best is their help desk team - I'm in the final stages of site development, and thought my site was good to go with just the standard full set of accessibility settings enabled for my store - they are a great start, but when I finally did a full site accessibility scan with the help of one of the personnel on chat, Ethan, it opened my eyes to how much more deep the requirements for accessibility compliance are.

Best part is, is that after your page/site scan it will show you exactly what was flagged, your legal risk factor, and guidance on HOW to fix the issue. If you can't figure out how to fix it with that, then refer to their great team for help - they are very knowledgeable!

The SEA Accessibility Widget is a valuable tool for any company to enhance web accessibility. It reflects our commitment to inclusivity and aligns with ADA standards. Customer service support was helpful when I had to navigate a few things. I recommend this app to create a more accessible online environment.

SEA Accessibility is very easy to set up and customize. The audit feature gave me quick insights on key issues to address. Hena from support was friendly and gave a timely response - thanks!

This app was very easy to setup and get started with. When we did have a question, the tech team was quick to respond and to help address our concern. They have been professional, kind and easy to work with. We are very pleased so far and have gotten praise from customers who are using this app's features on our website.

I really cant say enough good things about this app and the customer support team who have helped me to set up and customize. I've had several customizations that I wanted to make to keep the app styling consistent with the rest of my shop. Kipuka and Olivia were able to work with their development team to understand exactly the changes that I wanted, and implement them exactly as I described. It's a great app, with a lot of great reporting and functionality to keep our shop ADA compliant.

I have only just started using this App to prepare for my launch. So far, I am VERY pleased with the customer service. This is a fantastic app to help point out your ADA Accessibility issues. Any questions I've had so far, the team has worked to come to a resolution or give me guidance on my next steps. It's very much appreciated, especially as a new business owner.

SEA Accessibility Widget has been a strong solution for improving site accessibility and supporting ADA-related efforts. We upgraded to the full site review and found the process to be organized, thorough, and actionable. Avery from customer support was especially helpful—responsive, professional, and clear in guiding us through the upgrade and next steps. Recommended for teams looking for a reliable accessibility partner on Shopify.

Zim è molto gentile. L'app funziona correttamente :)

Thanks to Zim I was able to resolve the problem and requirement I had; his contribution and help were always very kind and professional, thank you!!

The app didn't work for us so I promptly removed the app after 4 days and I am still being charged $190 USD.

I looked for a contact form or email but this is the only means I had to communicate with the author.

Please refund my money it's not right to charge me that amount. I upgraded from the trial to test the options I needed but they weren't what we needed after all.

Randal

UPDATE:

After I explained my situation, they were more than happy to refund my money. I would give their customer service a 5-Star. Don't hesitate to try them for your store.