TrustWILL Product Reviews App
Performans, tasarım ve entegrasyon için aradığımız en yüksek standartları karşılar. Yeni pencerede açılır daha fazla bilgi edinin.
Değerlendirmeler (1.471)
Hassaslaştır
-
Puana göre
They charge me 25,80 EUR every month for no reason. I want my money back, so I asked it. And they didn't respond. I expect quick help from shopify! There are scammers!!!! Jensen is the worst customer service employee ever, please fire him. He is there for nothing, seriously nothing.
SCAM TO LET YOU PAY!
They keep saying that there system is working but it failling hardd!!
I have been trying for months to get email request sent. Doing 10.000 orders a month and receive 0 reviews... even my own orders will not get an email. And they keep saying they sent it.
Funny part on the free plan (it's really working) once you upgrade. It will stop working.
Money back? nope, limited by all the functions.
Don't ask me why I keep trying to chat with them if there stupid answer always is that's working, IT'S NOTTT
I'M SUPER ANGRY
Hi there,
We’re sorry to hear that you had a frustrating experience at that time.
After reviewing your case back then, we found that the review request emails were scheduled based on your email timing settings — specifically, they were set to be sent 3 days after the order was marked as shipped. Since some of the orders had not yet reached the shipment trigger, the system was still waiting for the configured condition before sending.
We understand how confusing this may have felt, especially when you were expecting the emails to go out immediately. Our team did review the setup and provided a detailed explanation to clarify how the trigger rules were working in your account.
Please note that email sending behavior is not affected by plan level — both free and paid plans follow the same trigger logic.
Although you’ve decided to uninstall the app, we genuinely appreciate that you gave us a try. If you ever decide to revisit review automation in the future, we’d be more than happy to assist with setup to ensure everything works as expected from the start.
Wishing you and your store continued success.
— The TrustWILL Review Team
Super schnelle Hilfe und das Problem konnte in kurzer Zeit behoben werden! Vielen Dank!
Außerdem lässt sich die App sehr leicht bedienen und ist gut Verständlich. Klare Empfehlung.
hat alles geklappt mit viel Geduld
As a long-time user of the WILL ecosystem (especially the Parcel app), I decided to switch to TrustWILL to take my store to the next level. Despite an initial technical hurdle importing my customer photos from previous apps, the team responded with exemplary professionalism.
While other services often do the bare minimum, Pia and her team made a genuine, concrete effort to adapt my CSV files and save all my customer visuals. This kind of personalized support gives me the confidence to commit to a long-term paid subscription.
The app is powerful, but it’s their reactivity and commitment to service that truly earn these 5 stars. I highly recommend it to any e-commerce owner looking for a reliable and human-centered solution.
Using for over a year now and really like this app for the brand.
buena atención al cliente, rápida también
I’ve been using the 24K Gold Energy Beauty Bar daily for two weeks and my skin already feels firmer and more lifted. The vibration feels super relaxing and gives an instant glow! Love it!” — Priya S
I like the support , Faith was very helpful ... also the App is very simple to use ( so far ) and i recommend it .
El soporte es excelente, gracias, y lo uso hace 2 años en mi ecommerce