Shopify Search & Discovery

well

This seems like a helpful tool.

You have reactivate a person to person phone center. I am owed $58 because my CART online did not allow customers to input items. But I am on a hamster wheel of none productive search and chat.

easy to navigate

es buena

good

Excellent app, and in my experience, usually much easier to use native apps from Shopify. The only thing I think it's missing is a "Re-direct" section, where you could manually say if someone searches for "X" re-direct them to a URL.

Like searching "Delivery", you could re-direct them to the delivery page rather than return 0 results.

Also, the ability to manage the filters a bit more, something like sort type, vendor by A to Z, Z to A, most results to least etc etc

---

Response to Shopify feedback:

Agree the suggestions work well for the most part, however, there are instances where we no longer sell a brand for example, it would be nice to manually direct people to a "missing brand" page explaining where it's gone.

Other scenarios might be people searching "finishes" like "Brushed Brass" I would like to ideally URL redirect that search to all of our products with the colour filter "Brushed Brass" ticked for example.

not bad

It makes your website more easier for customers to access your products and purchase

I used this app to control Shopify's suggestions of alternative products as organically it wasn't doing a great job. The app works well and easy to set up and implement. It would be great though if the developers could address a couple of issues. The list of product recommendations set up appears oldest 1st. I'd prefer it to be shown the other way around so I can see where I've got up to without having to scroll through pages of ones set up. Also, a facility to 'duplicate' some recommendations to copy to other source products would be a nice time-saving feature. And finally on the website a carousel would be useful so more than 5 of the 10 recommend products can be seen.