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DESTROYED my meta-fields for my products. Want to add a weight for calculating shipping? DON'T USE THIS APP. It left me with four USELESS meta-fields instead of my product weight and size. UNBELIEVABLE.
He Shopify, you just added this App and now my customers cant filer and sort anymore. There are only a limited numer of filter optios available and we have much more articles and brands. Please fix this ASAP
Thank you for your feedback. We resolved a temporary issue and the filters are now working as expected in your shop.
I got an email from Shopify notifying me that they added this app to my store without my permission. Not cool.
Thank you for your feedback.
Storefront filter settings have moved to the Shopify Search & Discovery app. If you have previously customized your filter settings, we have pre-installed the app for you, so you can continue to make edits. There have been no changes to your previous settings, and your store’s performance will not be impacted by the installation of this app.
You can safely uninstall the app at any point and your filters will keep working as is. If you wish to make changes to the filter settings in the future, you have to reinstall the app.
EIne APP einfach so zu installieren ohne Info? ohne zu fragen? Was genau soll das bewirken? Ich würde gerne selbst entscheiden, ob die App Sinn macht, oder nicht.
Vor allem könnte es ja ggf. dazu führen, dass andere Bereiche meiner Webseite nicht mehr wie gewünscht funktionieren. Fragen... hilft immer. Nichtsdesto trotz habe ich die Funktionen mal geprüft ... aber wie das so ist, wenn man nicht fragt oder nicht die Möglichkeit hat das ganze individuell zu integrieren oder an den Shop anzupassen... dann funktionieren die Integrationen, so gut sie auch sein mögen, nicht wirklich. Idee gut... Umsetzung unterirdisch. Bitte anpassen.
Danke.
Danke für deine Rückmeldung.
Filtereinstellungen sind jetzt in der Shopify Search & Discovery-App zu finden. Wenn Sie Ihre Filtereinstellungen zuvor angepasst haben, haben wir die App für Sie installiert, sodass Sie weiterhin Änderungen vornehmen können. Es wurden keine Änderungen an Ihren vorherigen Einstellungen vorgenommen, und die Leistung Ihres Shops wird durch die Installation dieser App nicht beeinträchtigt.
Sie können die App jederzeit sicher deinstallieren und Ihre Filter funktionieren unverändert weiter. Wenn Sie zukünftig Änderungen an den Filtereinstellungen vornehmen möchten, müssen Sie die App neu installieren.
Doesn't work for me. Impossible to create a new filter. I try to modify a old filter but it's doesn't work
Hi there, the majority of filter display issues are because the Online Store theme template is improperly coded or modified. We recommend contacting your theme's developer, or with any apps that make changes to your collections or search pages. You can check if it's a theme issue by installing a new version of the Dawn theme (or any free theme) and using the preview/customize feature to see if filters are working as expected. If they do display, that confirms the issue is with the theme code of your published theme, or some app changes. If the issue exists on a new installation of Dawn, feel free to contact Shopify's Support lines. Cheers!
App fails to sync properly. App no longer populates other dropdown(s) in the store. App no longer appears to function as intended...
Thanks for reaching out. We took at look at your storefront and saw that there is a custom filtering feature that lets buyers chose a car variant, make and model. It looks like this feature sometimes controls the collection page layout, but not consistently. When the filters do appear, they seem to work as intended. We recommend reaching out to the developer or App that integrated this car part filtering feature to see if they can help ensure filters are always shown.
Update: also, depending on the size of your collections and search results, filters will not be shown. See the Limitations section in the Help Docs: https://help.shopify.com/en/manual/online-store/search-and-discovery/filters#limitations. Our team is aware the product count limitation for filters is an issue for merchants, and apologize for the inconvenience while we work a path forward.
Another failed implementation from Shopify. Search boost simply doesn't work. Well done. Still waiting for support to get back to me.
Thank you for your feedback. If your theme adds search syntax to your storefront search, or if a customer uses search syntax, then the products that should have been boosted won’t be. Examples of search syntax are shown on this page: https://help.shopify.com/en/manual/online-store/storefront-search They include operators such as AND, OR (for example, using "artichoke OR hearts"), and search into specified fields (for example, using "product_type:vegetables").
Filters are not working.
Search is also not working.
No support from team.
After adding this app, my website search functionality NOT working.
Thank you for the feedback. The issue with products not showing in search results on your store appears to be resolved.
How can Shopify have a native search app that doesn't allow customers to search for items via their SKU?? All of our products have specific SKU names that are intrinsic for liaising with customers. I now have 3 Shopify stores that are causing so much frustration - a massive problem that could be solved with one simple fix. Shopify, surely its time to fix this?!
I dont understand why it does recommend unrelated products? why does it recommend a women product to an ashtray? you cant edit that..
also complementary products require certain themes.
Terrible