Searchanise Search & Filter , Počet recenzí: 1 618
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Tried while on trial version of Shopify. Could get the features exactly as I was expecting. Tips by the support team were pretty helpful too. Great app! Look forward to use when we go live.
Thank you for your review! It's great to see that our app met your needs.
We hope your experience with our app gets even better with time. We promise to help you as much as we can, so feel free to reach out to us with any questions!
Best wishes,
Searchanise team
This is a excellent app that supports many features including custom filters. In fact, the support team was very helpful and patient with all my questions. Btw, I still hope that the response speed can improve further, you know sometimes there are urgent moments or deadlines to meet. Beyond that, everything is a recommended experience.
Thank you for your full and honest review! It feels amazing to see you are satisfied with our functionality and mostly with our support team's work.
Regarding the response speed, we totally see your point. We are sorry the waiting time can get longer than you wish! We will put our effort into improving this part of the process. Thank you for helping us be better!
Feel free to let us know if any questions arise.
Best wishes,
Searchanise team
Seems like a great search and filter app. But the app kept freezing, making it impossible to actually configure it. Tried multiple things to resolve the issue, nothing worked. Maybe you'll have better luck, but out of 30+ apps we've used in the store, this is the only one that kept freezing up every single time.
Hi there,
Thank you for your review.
We sincerely apologize for any inconvenience caused and understand your frustration with the ongoing issue.
We would like to make things right and would be grateful if you could give us another shot. Together, we can resolve the issue with the admin panel and ensure that you have a better experience with our app. We hope that this will help you form a better impression of our app and our team. If you are interested in our offer, please let us know. We will do everything we can to identify the root of the problem and fix it.
All the best,
Searchanise team
Very fast and great support team. I got help from Anastasia and she was very helpful! This app was the only search app which worked with my translation app weglot. I would highly reccomend it, especially with weglot installed in their store :)
Thank you for your feedback! It's amazing to see our Weglot integration helped you with multilingual search. We are also happy to see our support team was there for you. Anastasia is especially grateful for your kind words.
If you have any new questions, please let us know. Any of our agents would be glad to help!
Best wishes,
Searchanise team
Excellent support! Prompt response and resolved my issue very quickly.
The app works great, has many out-of-the-box features, and is flexible to customize functions and styles. Great app and highly recommend it.
Thank you for this amazing review! Words cannot describe how grateful we are that you decided to share your thoughts and your experience here. It's our biggest motivation to work harder and improve our app further.
By the way, we are happy to hear any ideas you might have! So, if you have some or if any questions arise, please don't hesitate to contact us at feedback@searchanise.io.
Best wishes,
Searchanise team
Haven't gone live but so far it's amazing.
Support is fantastic and documentation is great.
Kudos to llya for great service
Thank you for taking the time to let us know about your experience! We are happy to see it's going great so far.
We hope you know that if you need help, you can always reach out to us. Any of our agents including Ilya will be glad to assist you!
Best wishes,
Searchanise team
So helpful! Thanks so much.
We sincerely appreciate your kindness in providing us with this review. Your positive feedback fills us with pride in our product and customer service.
We are always available to assist you with any questions or concerns, so please do not hesitate to contact us.
Best regards,
The Searchanise Team
Awesome support, the helped me set up the app, thank you very much it seems everything is working great.
We truly appreciate this review! It's great to know the setup process was easier for you with the help of our support team. We hope you see the positive impact of our app on your website soon.
Please make sure to contact us with any questions!
Best wishes,
Searchanise team
Love the depth of customizable features and the help I have recieved to adjust the app to my store and my requirments has been amazing! Thankyou so much to Valerie for the help, patience and quality of work!
Thank you for your wonderful review! We're glad to hear that you love the customizable features of our app and that our support team has been helpful in tailoring it to your store's needs. If you need any further assistance, feel free to reach out.
Best regards,
Searchanise team
Good service. They help to solve my problem well. Recommend. .......................................
Thank you for your kind feedback on our customer service work! It means a lot to us and encourages us to keep it up.
Please make sure to always contact us with any questions.
Best wishes,
Searchanise team