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Beim Test der Suche traten einige Probleme auf. Der Support und die Entwickler konnten dies noch waehrend der Testphase zu unserer Zufriedenheit lösen. Wir werden die Suche sicher nun in den Live Betrieb nehmen. Der Aufbau des Suchwidget ist sehr schoen gelöst und am besten gefällt uns die Resultatseite
Thank you for sharing your experience with us! It's fantastic to hear that you find the search widget design appealing, and we appreciate your positive feedback on the result page. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We look forward to serving you in live operation.
Best regards,
Searchanise team
Said "free trial" but once I installed it, my account was suspended and said I wasn't eligible. Won't be recommending or using this based on this immediate negative experience.
Thank you for letting us know you faced an issue with our app. We are sorry to see you didn't get the chance to properly test Searchanise! As we stated in the email we sent recently, our app was installed in your store back in 2020 and as the 14-day trial was used up, you didn't have it now.
It's okay because we are always eager to allow you to test our app again. We will surely add more trial days to your store so you can have a fresh understanding of what Searchanise offers. If you are ready to give us another chance, please reply to our email.
Please also remember that our support team is always here to help with trials or anything related to our app. Our email address is feedback@searchanise.io.
Best wishes,
Searchanise team
We love this app; easy to use. The search result is intelligent and fast. Customer support is excellent! Very happy customer.
Update* Recently, we have had some problems with our online theme not allowing the customer to use the search function properly when viewing the site on mobile mode. Without asking Searchanise for help, they actively fix the problem, so now my mobile customer is very happy. Thanks a lot, Searchanise!
Update* The latest app update broke the layout of the search result page; the support was excellent in resolving this issue and getting our site back up and running in no time.
Update (2024): We decided to use their collection filter features. After two days of testing and setting it up on our site, I have to say that this product is very robust and flexible, meeting all my needs when it comes to setting up all our collection filters properly. It takes a little bit to learn, but with their fast support, it was a breeze.
Amazingly fast and easy to install. Instantly starts providing feedback. Very affordable and feature Rich. MUST HAVE.
One of the best search and filter apps available. Responsive customer service, normally replies within 24 hours.
This is search is much better than the default search. The results from a search are relevant and useful.
Works great! Been using this for over a year and extremely satisfied! Highly recommend this to all eCommerce stores.
Awesome communication and customer service from Anastasia who helped out with some of the issues we were having making our search more accurate. The app has great functionality and a lot of customizability, would definitely recommend it.
Glad to know that we were able to tailor our app to suit your store best! If there is anything else we can assist you with, you know where to find us :) Thank you for choosing Searchanise!
Best regards,
Searchanise team
Good service. When you ask for more details. They make it great :)
Hello,
Thank you for taking the time to share your feedback. We appreciate it a lot!
Regarding your negative experience with our support team, we are sorry about it! As far as we see, after that our team redeemed ourselves by a more detailed answer. We hope it was more useful for you.
Please do not hesitate to reach out to us again. We will do our best to help.
Best wishes,
Searchanise team
Fantastic app, works exactly as described. Installing was easy. Well worth it.