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Awesome communication and customer service from Anastasia who helped out with some of the issues we were having making our search more accurate. The app has great functionality and a lot of customizability, would definitely recommend it.
Glad to know that we were able to tailor our app to suit your store best! If there is anything else we can assist you with, you know where to find us :) Thank you for choosing Searchanise!
Best regards,
Searchanise team
Good service. When you ask for more details. They make it great :)
Hello,
Thank you for taking the time to share your feedback. We appreciate it a lot!
Regarding your negative experience with our support team, we are sorry about it! As far as we see, after that our team redeemed ourselves by a more detailed answer. We hope it was more useful for you.
Please do not hesitate to reach out to us again. We will do our best to help.
Best wishes,
Searchanise team
Great app overall with many functions my theme is missing. Swift and very helpful customer service who can help with anything from setting up the app to custom solutions.
Thank you for your positive feedback! We're delighted to hear that you find our app's features valuable and that our customer service has been swift and helpful. If you need any further assistance or custom solutions, please feel free to reach out to us. We're here to help!
Best regards,
Searchanise team
Fantastic app, works exactly as described. Installing was easy. Well worth it.
I have been using the Smart Search Bar & Filters by Searchanise for several years and they have made some great improvements. I hope that they can continue to improve the software. Support has helped me resolve several issues in a timely manner.
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Hello,
Thank you for taking the time to share your feedback with us. We are very sorry to see you dissatisfied with our app.
As far as we can see, we sent you a reply via email where we requested access to your store for investigating and fixing the filter counts issue. If the problem still persists, we will be glad to hear again from you and finally fix it.
All we want is for you to successfully use our app and benefit from it.
Best regards,
Searchanise team
We have used this app for about a year now. Should have had it much earlier. We sell parts for atvs and scooters. One of the key things this app does for us, is to help our customers spell "carburetor" for example. It never occurred to me we were losing sales because people can't spell. It has several wonderful features including analytics showing you what most people search for on your site, and what people are searching for and can't find. Would download this app again.
What an upgrade to the search bar.
We've been using the Searchanise app for over 2 years and absolutely love it! This is a no-brainer for any ecommerce store. A+++ service from the support staff. ~TheHobbyWarehouse.co.nz~
Thank you from the bottom of our hearts for this feedback! We truly appreciate your loyalty. Now, all we aim to do is only improve our product to make sure you're always confident in your choice.
Best wishes,
Searchanise team
Fantastic app and amazing support. Resolved a minor issue within the hour. Does what we need and more. Highly recommended. Excellent
We couldn't be happier to hear you've had such a great experience with our service! Thank you for choosing Smart Search and Instant Search and sharing this review!
this is great app. it provides great convenience. support team responds well and being great helpful. thanks for creating this app. of all apps, this is the best one.
Thank you very much for this kind review! It feels amazing to see you're satisfied with both our functionality and support team.
Feel free to contact us with any questions. We will be happy to help.
Best wishes,
Searchanise team