Section Store: Theme Sections

Section Store: Theme Sections

Değerlendirmeler (1.056)

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4,9
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3 Ekim 2024

Bought multiple sections, only been using 2/8 bought because of the problems they cause.

Also the support never answered on my emails.

Might delete this review if something changes, but overall i am dissapointed.

Hope the support might answer here.

VXSabers
Letonya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Section Store yanıt 4 Ekim 2024

Hi there,

We have replied to all your emails.

Please reach out through an email address that you can receive response on ☺️

30 Kasım 2024

Great sections but they don't have a live chat and say they respond to queries within 24 hours, but it's been 5 days since I've asked for some assistance with formatting issues on a section I purchased and I haven't had any help. Very frustrating.

Intellectra
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:14 gün
16 Eylül 2024

My store started crashing after I added several sections. I tried contacting support but haven't received a reply after about a week. I emailed Daniel separately trying to get any help and didn't get any reply after several days. I'm quite disappointed. I already recommended this app to several friends but now I'm getting back to them cause they may destroy their store AND get 0 support fixing it.

Bamboo Bay Sheets
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:14 gün
Section Store yanıt 18 Eylül 2024

Hi there,

Daniel here - founder of app.

We have replied to all your emails.

It might be that you're contacting us through en email that can't receive replies?

Please contact me directly at help@section.store through your email client and not the contact form.

19 Kasım 2024

The section is not working as it should and the answer that I got from customer support was “we’ve got more important customers, su go ahead and resolve the problem yourself “

Veluma
Litvanya
Uygulamayı kullanma süresi:1 gün
Section Store yanıt 20 Kasım 2024

Hi there,

I have just read your ticket and that's definitely a misunderstanding on our end.

We're able to help you with what you've requested.

Sorry about that...

We've reached out to you 🙌

/Daniel - CEO Founder.

25 Ekim 2024

Generally cool. Just my section suddenly disappeared. I couldn't reproduce it. Support doesn't answer.

SQUIRTESS
Almanya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
Section Store yanıt 26 Ekim 2024

Hi there,

Daniel here - founder of app.

We reply to all emails.

Then i will investigate what went wrong and try to help with your issue ☺️

12 Eylül 2024

Web Devs here.
Half of the sections (the embeded ones) are not working, and the support is the worst. They reply in 1-2 days with unrelevant things, they do not solve the problem. They do not care at all. You just loose 9$ every time you purchase one, with the luck that it will maybe work.

infinityeyewear
Yunanistan
Uygulamayı kullanma süresi:1 gün
25 Kasım 2024

Habe mir was ausgesucht - kostet 9$. Drücke auf kaufen - Umleitung zu Shopify - Preis = 29$.
Abzocke von Shopify oder in der App absichtliche Falschaussagen?

LilliShop24
Almanya
Uygulamayı kullanma süresi:17 dakika
Section Store yanıt 26 Kasım 2024

Hi there,

The price is $9.

The issue is because the name of the section is 'Product addons #2' and Shopify does not put a space between the name of the section and the price so it looks like Proudct addons #2$9

I assure you it's only $9 🙌

10 Kasım 2024

Trash !!!!!! It's not working !!!!!

EarthSoul
Birleşik Krallık
Uygulamayı kullanma süresi:5 dakika
Section Store yanıt 11 Kasım 2024

Hi there,

Daniel here - founder of app.

I'm sorry that you've had a bad experience with the app.

I can't see that you have reached out to us anywhere... We're always here to help.

I have refunded the purchase you made.

We're still happy to help make it work on your store. Just reach out to me personally at: help@section.store

13 Ocak 2024

Unfortunately I've had to leave a 1 star due to having no customer support. There is a coding issue with one of their sections which is effecting my website and I need it sorted ASAP. Until I get a response and resolution, hopefully this will gain some attention?

Dog Halter
Avustralya
Uygulamayı kullanma süresi:15 gün
Section Store yanıt 14 Ocak 2024

*** SECOND UPDATE **

We have investigated for you and your email is not configured in Shopify. You won't receive any replies from anyone. You can reach out to us directly from an email that works and where you can receive a response: daniel@section.store

*** UPDATE ***

We received a new email from you today that we also answered but again never heard from you. Please contact me on: danielkr@live.dk

I don't think you are receiving any of our responses.

***

Hey there,

It's frustrating when it seems like there is no answer...

I just checked our emails and we do have 3 e-mails from you, all which was answered and then no reply back from you. Seems like you do need receive our response.

We're here to help.

Talk soon, Daniel, Founder.

27 Mart 2024

The the second icon isn't square/in-line with writing

Top Play Products
Avustralya
Uygulamayı kullanma süresi:6 gün
Section Store yanıt 28 Mart 2024

** UPDATE **

Everything was fixed for this merchant in a very short time.

**

Hey there,

That sounds like something our support can help with.

Could you please reach out to us at: help@section.store