Seguno Email Marketing

Seguno Email Marketing

Recenze (1 171)

Celkové hodnocení
4,8
Počty podle úrovně hodnocení
  • 89 % hodnocení s 5 hvězdami
  • 7 % hodnocení s 4 hvězdami
  • 2 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 2 % hodnocení s 1 hvězdami
3. září 2019

I really like this app, it is really easy to navigate the building of the newsletters. They automatic way to pull in discounts and items makes building and editing so much faster. Also, I like that I can customize the colors to keep my branding consistent. The one feature they do not have that I hope they do soon is a way to send delivery confirmations and emails asking customers for reviews.

Olive Leaf Travel Store
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Seguno odpověděl 21. listopad 2019

Thank so much for the review! We always love to hear from our customers and will be sure to take in your feedback to improve.

6. říjen 2023

The email marketing app is simple and great. Automations are good for small businesses. The only issue I have - the subscriber limits for Newsletters between tiers should be higher so it does tend to become a little expensive as the limit for each tier is reached quickly. Though this is only for the Newsletters, I believe. I am also using he POP Ups and they are great and with the email marketing app, they are at $10 per month with no limits. Also, customer service is pretty good and quick.

Style n Craft
Spojené státy
Doba používání aplikace: Asi 2 roky
Datum úprav: 8. srpen 2019

I like this app, they are working to make it better each day. Worth giving it a try to see if it fits into your business.

Earthangel Soaps
Spojené státy
Doba používání aplikace: Asi 2 roky
Vývojář Seguno odpověděl 6. srpen 2019

Hey there! Thanks for your review and for being a great customer of ours, we really appreciate you choosing Seguno. How have things been going since? :)

2. květen 2019

I found this app very easy and straightforward to install, set up and use - especially as I am not terribly tech-savvy. I like how it links in nicely with all my Shopify data - so easy to add products or collections to emails. The process for me has been excellent. I would give it the extra star but for two reasons - one the help centre have been taking a while to get back to my queries, however I put this down to many new customers due to shopify and Mailchimp parting ways - I'm sure and they have assured me this will be rectified. The other thing is that currently I can't see which customers have responded to emails via opens, clicks, purchases etc. Again, though, Seguno have told me that this will be something they will be adding to the app.

My Sugar Free
Nový Zéland
Doba používání aplikace: Téměř 2 roky
Vývojář Seguno odpověděl 7. květen 2019

Thanks so much for your review, we really appreciate it. We are growing our support team and ramping up our help center content to better serve you, thank you for your patience.

I'm also happy to report we've added in the activity listing to see which subscribers performed which actions. Give it a try by clicking on how many deliveries you had on a recent newsletter and let us know what you think. Thanks again! :)

Datum úprav: 20. červen 2019

This app is great. Really helps to reach out to subscribers with deals in the form of a newsletter, which is exactly what I was looking for. It also gives stats about how many people are opening up, and using said newsletter deals. This is the first app I've had that I can directly credit with a sale. Best to couple this with a good app for capturing customer emails.

Purple Metro
Kanada
Doba používání aplikace: Téměř 2 roky
Vývojář Seguno odpověděl 15. červenec 2019

Great to hear you're making money using the app! We do also have our dynamic banner suite that pairs well together. Thanks for the review.

Datum úprav: 1. červenec 2019

I just switched from Mailchimp to Seguno Email and the customer service has been outstanding! Fast, thorough answers with instructions as needed - thank you! There is only 1 reason I gave this app 4 stars and I am hoping the developers will make a change...The "unsubscribe" in the red outline box at the bottom of the email is so much more prominent than any other email provider's template I have seen or emails that I receive as a customer. Visually, your eye goes right to it. It feels odd to send it out...as though I'm requesting them to unsubscribe because its so prominent. PLEASE, PLEASE, PLEASE...make it less prominent.

I'm adding on to this review because I certainly appreciate your reply. I did notice that an email just sent from you, DOES NOT use the unsubscribe in the red box. Even if you just make the red box on the app templates smaller. PLEASE, it doesn't have to be that large for people to click the correct link at the footer. I'm writing once again, asking for you to make it less prominent OR let all of your app users use the same unsubscribe link that was on your email requesting reviews.
I LOVE how easy the templates are to work with - I don't want to have to find another email provider but I'm embarrassed to send emails with the unsubscribe sooooo prominent.

Kindstyleshop
Spojené státy
Doba používání aplikace: Téměř 2 roky
Vývojář Seguno odpověděl 18. červen 2019

Thanks for the review and kind words, we're so glad you're enjoying Seguno. At this time, the styling of the unsubscribe button is not something you can modify. We have found making the option to unsubscribe very clear builds trust with subscribers and reduces spam complaints to protect your deliverability. Also, the thin red border helps it be seen as a destructive action one should only click when they really want to click it... If you're getting your subscribers to read all the way to the bottom of your email then they're clearly engaged and won't unsubscribe. The button is there for the people that scroll down looking to unsubscribe and you want them to find it as quickly as possible. In general, unsubscribes are healthy and not something to worry about. I'm happy to chat more about this topic any time, just reach out... Thanks again for using Seguno, we really appreciate it! :)

29. červen 2019

Great app for simple emails. Also automated emails for new subscribers. Very quick to manage. Small minus for not being able to translate unsubscribe link text to local language.

The Finland Shop
Finsko
Doba používání aplikace: Více než rokem
Vývojář Seguno odpověděl 9. červenec 2019

Thanks so much for the review! We're glad you're liking it so far :). You can definitely translate the word 'unsubscribe' but we route that change through our support team since it's so special. I know Marc reached out to you via email already but I don't think we've heard back from you yet so please reach out to us and we'll get you squared away. Thanks again!

9. květen 2021

Positive experience since the time I was introduced to App. Also, impressed with the fact that team works on suggestions progressively and delivers. Would love more content(templates) though and for more innovative and immersive options on paid templates.

Fine Fellow Furnishers®
Jihoafrická republika
Doba používání aplikace: Více než rokem
Vývojář Seguno odpověděl 11. květen 2021

Hi there, thanks so much for your review, we really appreciate you taking the time to leave us one :) We're happy to hear that you are liking Seguno so far, and we sent you an email with more information regarding templates and customization options!

12. listopad 2020

Seguno provides webinars, training materials, and videos to help you learn effective email marketing

JD4USTORE
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Seguno odpověděl 16. listopad 2020

Hey there, thanks very much for leaving us a review, we really appreciate it! We're glad to hear you've been enjoying our training materials, if you have any additional feedback for us please don't hesitate to reply to the email we sent you :)

Datum úprav: 9. září 2019

Update: I see now how to change the text, thank you! I've since used it for a couple campaigns, and it really has been a breeze to use. I also love being able to see the reports, and who interacted most with the newsletters.

I love that the app is easy to use and seems to be well laid out. I do wish there was a way to add a text box "section" to a newsletter (unless it's there and I missed it?). Thanks!

Lisa Bauer Designs
Spojené státy
Doba používání aplikace: Více než rokem
Vývojář Seguno odpověděl 22. červenec 2019

Update: Hey! How are things going? Were you able to get the text section added to your newsletter okay? Please contact us if you need any more help!
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Hello! There is a way, please try looking for the rich text section. :)

Thanks for the kind words!