レビュー (738)
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Mariadel was terrific in helping me setup FB messenger, excellent customer service, and a wonderful app for the price!
Thank you for your kind words! We're happy to hear that our support provided excellent customer service and that you find our FB messenger app to be a great value. We appreciate your support and hope that you continue to enjoy using our app. Thank you again!
- Mariadel 💖
Excelente atendimento, foi muito prestativa a Sophie e me ajudou com tudo que precisava! Mesmo sem falar inglês ela foi compreensível com o tempo para que eu pudesse acessar o Google Tradutor e entendesse todas as suas mensagens
Muito obrigado pelas suas amáveis palavras! 😊 Fico feliz por saber que teve uma excelente experiência com o nosso serviço e que a Sophie foi capaz de o ajudar eficazmente. Agradecemos a sua compreensão, e é maravilhoso saber que a comunicação foi facilitada pelo Google Translate. Se tiver mais alguma dúvida ou precisar de ajuda no futuro, sinta-se à vontade para entrar em contacto! 🙌🏼
Com os melhores cumprimentos,
Sophie|Willdesk Team
Customer service is very patient and worth recommending.The corresponding speed is very fast, which is an excellent application.
Thank you for taking the time to share your positive experience with our customer service team. We're thrilled to hear that they our support is patient and responsive in addressing your needs. It's great to know that you find our application to be excellent and we appreciate your recommendation. We strive to provide the best possible service to our customers and we're glad that you had a great experience. If you have any further feedback or suggestions, please don't hesitate to let us know. Thank you for choosing our application!
- Mariadel 💖
it's very good app. Highly recommended
Thank you for your positive feedback! We're thrilled to hear that you enjoyed using our app and would recommend it to others. We appreciate your support and hope that you continue to find our app helpful. If you have any suggestions or feedback for us, please don't hesitate to reach out. Thanks again!
- Mariadel 💝🥰
their customer service was great and responsive. Was very patient and answered all of my questions also help in fixing my store chatbox.
I'm glad to hear that their customer service was able to provide you with a positive experience.💗💗 It's important for businesses to prioritize their customers and ensure that their needs are met. It sounds like they were able to do just that for you. Thank you for sharing your feedback!💝💗
-nona🤗💝
fast response
Thank you for your review! We're happy to hear that our response time met your expectations. We strive to provide timely and efficient service to all of our customers. If you have any further feedback or questions, please don't hesitate to reach out to us.🥰
Best Regards,
Nona|Willdesk Live Chat Team
I installed this hoping to get this configured with my email so I could message and keep in touch with customers. After trying unsuccessfully to connect to my email I contacted support but said they would have to pass on to development team, after a week and no response I’ve decided to uninstall. You can’t use an app with support that’s non existent, I wanted to be able to keep in touch with customers, it’s a pity that Willdesk didn’t want to do the same.
We apologize for any inconvenience you experienced while using Willdesk. We understand your frustration with the lack of support you received and we are sorry that we were unable to meet your expectations.
We would like to take this opportunity to assure you that we take all customer feedback seriously and are constantly working to improve our products and services. We appreciate your feedback and will use it to make necessary improvements to our support system. We hope to regain your trust and confidence in the future. If you have any further questions or concerns, please do not hesitate to reach out to us.
Thank you for your understanding.
-Joewelyn🌹
Customer service has been very responsive to my initial questions about widget settings, and integration has gone very quickly and smoothly.
I am currently enjoying setting up the FAQ options in the chat widget to help customers find their answers as quickly as possible.
letterseals.com
Thank you for taking the time to leave us a positive review! We're thrilled to hear that our customer service team was able to assist you with your widget settings and that the integration process was smooth. We're also glad to hear that you're enjoying setting up the FAQ options in the chat widget to help your customers find answers quickly. Thank you for choosing our service and we look forward to continuing to provide you with excellent support.😊
-nona😊
Its great!
Thank you so much for your positive feedback! 😊Please know that we are committed to providing seamless and efficient service to you 🌟 Your Satisfaction is our Priority! 🥰
Best regards,
Kim | Willdesk Support
great customer service by Sophie.
Thank you for your review! We are thrilled to hear that Sophie provided great customer service. We will be sure to pass along your kind words to her. If you have any further feedback or questions, please don't hesitate to reach out. Thank you for choosing our company!
-nona😊😊