レビュー (807)

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年12月26日

Easy and solved my issues

Kiwi Sheepskins
ニュージーランド
アプリの使用期間:7日
Channelwillが返信しました 2024年12月27日

Thank you so much for taking the time to leave an amazing review! We are delighted that you are happy with the app. We really appreciate your feedback, as we always try to improve users overall experience.

Feel free to contact us anytime for suggestions, questions and support. We are available 24/7 to provide assistance.

Thank you again!

Emma
Willdesk Customer Support Team of Channelwill

2024年10月14日

très bonne application et le service client impeccable

SelfMind
フランス
アプリの使用期間:3ヶ月
Channelwillが返信しました 2024年10月16日

Merci beaucoup d'avoir laissé un excellent commentaire ! Nous sommes très fiers d'apprendre que vous êtes satisfaits de l'assistance, nous apprécions vraiment vos commentaires. Nous nous engageons à maintenir des normes élevées en matière d'expérience utilisateur dans l'utilisation de l'application.

N'hésitez pas à nous envoyer un message à tout moment, nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour vous aider.

Merci encore !

Emma
Équipe d'assistance à la clientèle de Willdesk

2024年10月15日

Great customer service~

Happy Nocnoc
アメリカ合衆国
アプリの使用期間:約1年
Channelwillが返信しました 2024年10月16日

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
Willdesk Customer Support Team

2024年8月26日

Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.

Sew It Online
アメリカ合衆国
アプリの使用期間:4ヶ月
Channelwillが返信しました 2024年8月28日

Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges.

If you ever need further assistance, we're here to help!

Best regards,

Kim|Willdesk Support Team of Channelwill

編集日:2024年10月24日

Ho installato l'App da solo (e capisco ben poco di siti web). Il Bot ha iniziato a rispondere subito ai clienti. Ringrazio infinitamente l'assistenza che mi ha aiutato nei settaggi che non riuscivo a fare da solo. Grazie per la pazienza. l'Agente AI ha appreso da 14 siti web che gli ho dato in pasto e quindi in pochi minuti ne sapeva più di me che vendo questa merce da oltre 10 anni!!!
TOP!
Inoltre ringrazio Nona del servizio di Assistenza WillDesk. Ha avuto una pazienza infinita nell'assistermi. Sono un SuperBooooomer e quindi Nona ha dovuto in pratica settare tutto al mio posto, ma come lo volevo io...... Siamo stati in chat un bel po', abbiamo condiviso decine di screenshot ma ora è tutto perfetto e rimarrà così molto a lungo.
GRAZIE WILLDESK
GRAZIE NONA !!!

Prodotti Herbalife Online
イタリア
アプリの使用期間:28日
Channelwillが返信しました 2024年10月28日

Grazie per aver lasciato una recensione straordinaria! Siamo molto orgogliosi di sapere che sei soddisfatto dell'assistenza ricevuta. Apprezziamo molto il suo feedback e ci impegniamo a mantenere alti gli standard dell'esperienza utente dell'app.

Non esiti a contattarci in qualsiasi momento, siamo disponibili 24 ore su 24, 7 giorni su 7, per fornirle assistenza. Grazie ancora!

Cordiali saluti,

Emma
Assistenza clienti Willdesk di Channelwill

2024年8月16日

Mariadel, was an absolute joy to work with. She quickly fixed what I asked and needed assistance with and explained the process thoroughly. I appreciate this service desk platform.

Glamorous Boutique USA L.L.C.
アメリカ合衆国
アプリの使用期間:10ヶ月
Channelwillが返信しました 2024年8月19日

Thank you so much for leaving an amazing review! We are glad to hear that you are happy with the support. We really appreciate your feedback and we are committed to maintain high standards in the service that we provide.

Feel free to contact us anytime, we are available 24/7 to provide assistance as you require.

Many thanks again!

Emma
Willdesk Customer Support of Channelwill

2024年9月5日

Excellent Customer Service, and app is very user friendly.

Juvrena
アメリカ合衆国
アプリの使用期間:2ヶ月
Channelwillが返信しました 2024年9月7日

Thank you for your fantastic review! We're thrilled to hear that you found our customer service excellent and the app user-friendly. Your feedback motivates us to keep delivering the best experience possible.

If you have any questions or need assistance in the future, feel free to reach out!

Best regards,

Kim|Willdesk Support Team of Channelwill

2024年12月14日

Natychmiastowa reakcja. W pełni profesjonalna pomoc.

Vital Grounding
ポーランド
アプリの使用期間:約2ヶ月
Channelwillが返信しました 2024年12月15日

Bardzo dziękujemy za poświęcenie czasu na pozostawienie niesamowitej recenzji! Cieszymy się, że jesteś zadowolony ze wsparcia. Naprawdę doceniamy Twoją opinię i dokładamy wszelkich starań, aby utrzymać wysokie standardy obsługi aplikacji.

Skontaktuj się z nami w każdej chwili, jeśli masz pytania, sugestie lub potrzebujesz wsparcia związanego z Willdesk. Jesteśmy dostępni 24/7, aby zapewnić pomoc. Jeszcze raz dziękujemy!

Emma
Zespół obsługi klienta Willdesk w Channelwill

2024年8月10日

I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.

I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.

So highly recommended for small businesses.

Special thanks to Mariadel and Kim, for all their help, patience and thinking along.

LievKaart
オランダ
アプリの使用期間:5日
Channelwillが返信しました 2024年8月12日

Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.

Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.

Thank you again!

Emma
Willdesk Customer Support of Channelwill

2025年2月27日

Sehr guer Kundensupport. Hat meine Fragen direkt beantwortet und das innerhalb kürzester Zeit

Glow-Motion
ドイツ
アプリの使用期間:4日
Channelwillが返信しました 2025年3月1日

Vielen Dank für Ihr Feedback 😊.
Wir freuen uns sehr, dass Sie mit der Unterstützung, die Sie erhalten haben, zufrieden sind. Wir wissen die 5 Sterne wirklich zu schätzen.
Wir werden uns auch weiterhin bemühen, allen Nutzern die beste Erfahrung zu bieten.

Sie können sich jederzeit an uns wenden, wenn Sie Unterstützung benötigen, wir sind 24/7 für Sie da.

Nochmals vielen Dank!

Emma
Willdesk Kundenbetreuungsteam von Channelwill