レビュー (387)

総合評価
4.8
評価レベルごとの件数
  • 評価の95%は5つ星です
  • 評価の2%は4つ星です
  • 評価の1%は3つ星です
  • 評価の1%は2つ星です
  • 評価の2%は1つ星です
2021年12月23日

Another great app from these devs! Awesome support, great features, easy to set up and it looks super nice. Plus, it integrates with Parcel Panel making running daily operations even smoother :)

SPIRIT - beauty excellence
ドイツ
アプリの使用期間:19分
Channelwillが返信しました 2022年1月7日

Hi there,

Thank you for your approval. We value your feedback and we will keep going to offer better service. If there is anything we can help with, please do not hesitate to contact us.
Thanks again for your support. Have a nice day~

Regards
Anne

編集日:2022年6月24日

Good tool. The support was very fast and efficient. The help button solves multiple problems including live chat, FAQs, and order tracking all for free. Free upgrade + free branding removal as well. Really the best app for a dedicated help center. Ellie was super helpful.

Rally Appliances
インド
アプリの使用期間:1日
Channelwillが返信しました 2022年6月27日

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

2024年7月30日

The best service and best app for CRM, we are very happy with their service.

Balardi
アメリカ合衆国
アプリの使用期間:9ヶ月
Channelwillが返信しました 2024年8月1日

We are very delighted by your lovely comments! Thank you for taking the time to leave a review. We really appreciate the feedback, making the best user experience is our primary goal. We are glad that you are happy with the service, we promise to try our best to stay consistent in this.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
Willdesk Customer Support of Channelwill

2024年10月13日

J'ai récemment utilisé le service WD-Live Chat et j'ai été agréablement surpris par l'efficacité de l'équipe. Les agents étaient réactifs et ont rapidement résolu mon problème. Le chatbot, bien qu'utile pour les demandes basiques, manquait parfois de précision, mais le transfert vers un agent en direct a été rapide et fluide. Une excellente expérience globale avec leur helpdesk !

LUXIMAZ
フランス
アプリの使用期間:約1時間
Channelwillが返信しました 2024年10月14日

Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez eu une excellente expérience avec notre équipe d'assistance. Nous nous efforçons d'améliorer constamment nos services, y compris le chatbot, et nous sommes heureux que le transfert vers un agent en direct ait été rapide et efficace. N'hésitez pas à nous contacter si vous avez d'autres questions !

Meilleures salutations,

Kim|Willdesk Support Team of Channelwill

2023年12月21日

A top APP!
It offers a lot of customization options, live chat and FAQ page in one.
The web app and mobile app also work very reliably.
And I was always helped very quickly and competently with the smaller adjustments for my shop. I now use a lot of apps, but with Willdesk other providers can follow an example when it comes to support, which is what I always hope for. Top!

RolConArt
オーストリア
アプリの使用期間:22日
Channelwillが返信しました 2023年12月22日

Wow, thank you for the stellar review! 💖 We're thrilled to hear that you consider us a top app and appreciate the customization options. It's fantastic to know that our live chat, FAQ page, and the reliability of both our web and mobile apps have met your expectations. We're especially grateful for your kind words about our support team's quick and competent assistance with your shop adjustments.

At Willdesk, we're dedicated to providing top-notch service, and your feedback fuels our commitment. If there's anything more you need or any further enhancements you'd like to see, don't hesitate to let us know. We're honored to have you as a valued user, and we look forward to continually exceeding your expectations. Thanks for choosing Willdesk! 🤗

Best regards,
Mariadel | Loloyal Support 💫

2025年12月15日

Love the App. All you need for customer support! Thanks to Nona for helping me immediatly. The Support Chat of Willdesk anwsers litterly in seconds. Highly Recommend!

ventify.pro
ドイツ
アプリの使用期間:約2時間
Channelwillが返信しました 2025年12月15日

We highly appreciate you for taking the time to share your wonderful words. 🌟🌟🌟🌟🌟 It is great to see that you are happy with the customer support and the app. We will continue to strive and aim to provide the best possible user experience to everyone

Please feel free to send us a message if you need any form of support.
We are always available to help out. 😊

Thank you!

Emma
Willdesk Customer Support Team of Channelwill

2025年3月27日

Very response customer service & engineering team! App is working great so far!!

The Goat Standard
アメリカ合衆国
アプリの使用期間:5ヶ月
Channelwillが返信しました 2025年3月29日

Thank you so much for taking the time to leave an amazing review! We are so glad that you're happy with the support and the app. We truly appreciate your feedback.
We promise to continue to do best effort in providing the best user experience to everyone.

Kindly feel free to contact us anytime for suggestions, questions and support. We are always available to provide help..

Thank you again for choosing Willdesk!

Emma
Willdesk Customer Support Team

2024年10月20日

This app initially showed a lot of promise but did not last due to poor instructions and slow support.

Monsta-RC
アメリカ合衆国
アプリの使用期間:2日
Channelwillが返信しました 2024年10月22日

Dear Monsta-RC ,

Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that your experience with our app didn’t meet your expectations. It’s disappointing to know that the initial promise you saw was not maintained due to unclear instructions and slower support than you anticipated.

We strive to provide clear guidance and timely support, and it's clear we missed the mark in your case. Your experience is important to us, and we would love the opportunity to make things right. If you're open to it, I’d be happy to personally assist you in addressing any unresolved issues or questions you might have.

Please feel free to reply to this email or reach out directly to our live chat, and we will prioritize getting this resolved for you as quickly as possible.

Thank you once again for your feedback, and we hope to regain your trust. 🌹

Sincerely Yours,

Kim|Willdesk Support Team of Channelwill

2024年4月4日

The rep helping me today was fantastic and responded quickly

Glacial Petware
アメリカ合衆国
アプリの使用期間:8日
Channelwillが返信しました 2024年4月6日

We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

2023年6月30日

So far so good. It's customizable and it has everything I need. Also they have an app I use to chat with visitors via iphone. Thank you!

Simpl. Bands
アメリカ合衆国
アプリの使用期間:約1時間
Channelwillが返信しました 2023年6月30日

Thank you for your positive review! We're happy to hear that our platform is meeting your needs and that you find our app helpful for chatting with visitors. We appreciate your business and hope to continue providing you with great service.
-nona🌻