レビュー (763)
絞り込む
-
評価順
Very helpful. I like it so far!!
Thank you for your feedback and for sharing your experience! We're delighted to hear that you found our service helpful and that you're enjoying it so far. If there's anything more we can do to enhance your experience or address any concerns you may have, please feel free to reach out. We're here to assist you every step of the way!
Best Regards,
Nona🥰
Willdesk Team
I really like this app. When your website is not very large, you can choose the free version, which should be sufficient.
🌟 Thank you for the positive feedback! We're thrilled to hear that you enjoy our app. 😊 It's great to know that the free version is serving your needs, especially for smaller websites. If you ever have any questions or suggestions, feel free to reach out! 🚀
Best Regards,
Sophie|Willdesk Team
I would not recommend this app due to their new customer support team. They are not sticking to their commitments. Their old support members were very supportive. They have recently introduced a new pricing structure and I have been a pro plan member since long ago. However, after their new pricing, they didn't put my account on the new pro plan and asked me to upgrade to the new plan. At least it would help if you firmed on the commitment that you had made before.
Hello there,
This is Sophie from Willdesk Support. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused. We understand your frustration and appreciate your loyalty as a long-time Pro Plan member.
We are actively investigating the situation to ensure a swift resolution. Rest assured, we are committed to addressing the discrepancy in your account and will work to honor the commitment made to you.
Your feedback is invaluable, and we genuinely value your continued support. We apologize for any inconvenience this may have caused and appreciate your patience as we strive to rectify the situation.
If you have any further concerns or details to share, please feel free to reach out directly.
Sincerely,
Sophie
Great customer service, I had a small issue but it was solved in just a few minutes.
Thanks Grace
🌟 Thank you so much for your kind words! 🤗 We're thrilled to hear you had a positive experience with our customer service team. If you ever need assistance again, feel free to reach out. Thanks for choosing us! 🙌😊
Sophie|Willdesk Support Team🥰
The rep helping me today was fantastic and responded quickly
We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out!
Best regards,
Sophie 💗
Willdesk Customer Support 🌟
Very helpful, fast service! Couldn't have asked for a better experience!
Thank you so much for your kind words! We're delighted to hear that you found our service helpful and fast. Your satisfaction is our priority, and we're glad we could provide you with a positive experience. If you ever need assistance again in the future, please don't hesitate to reach out.
Best regards,
Mariadel 💗
Willdesk Customer Support 🌟
Thanks Sophie, she very quickly helped me change the settings of the pop-up chat window and also suggested some improvements and did it myself!
That's great to hear! Sophie sounds like a very helpful and knowledgeable support representative. It's always nice when they can provide quick solutions to our problems and also offer suggestions for improvement. I'm glad you were able to make the changes yourself and that your experience with the pop-up chat window has been improved.
- Mariadel 💖
Excellent customer support. Super quick no matter what time zone you are in. This Live Chat has it all even the free version. So far, we are happy :)
👏🌟 Thank you for your glowing review! We're thrilled to hear that you've had an excellent experience with our customer support. 🚀 Our team is dedicated to providing super quick assistance, no matter your time zone. 😃 The Live Chat feature is a fantastic addition, even in the free version. We're so pleased to know you're happy with our service so far! 🎉😊 If you ever need more help or have further feedback, please feel free to reach out. We're here to make your experience the best it can be! 🌍💬🆓
Best Regards,
Nona|CW Willdesk Team🗨️
I can believe this is free. There customer support always reply fast and precise. Thanks to Nona for helping me to setup my willdesk. 100% recommend this livechat app!
We're so glad to hear that you're enjoying Willdesk and that our customer support has been helpful for you! We're proud to offer a free solution that meets the needs of our users, and we're thrilled that you would recommend our livechat app. Thank you for taking the time to share your positive experience with us! If you have any further questions or feedback, please don't hesitate to reach out to us.
Best,
Nona|Willdesk Support Team🥰
The app is fantastic and the customer service is excellent. I am thoroughly pleased with using WillDesk for my website. Nona went above and beyond to help solve problems I raised plus enhancements I wasn't even aware of. 5 stars.
Thank you so much for your glowing review! 😊 We're thrilled to hear that you find our app fantastic and that our customer service met your expectations. 🌟 It's fantastic to know that Nona was able to go above and beyond to assist you with solving problems and providing enhancements, even ones you weren't aware of! 🚀 We're grateful for your support and for choosing WillDesk for your website needs. If you ever need further assistance or have any questions, don't hesitate to reach out. ⭐️⭐️⭐️⭐️⭐️
Best Regards,
Sophie
Willdesk Support Team 🌟