レビュー (807)

総合評価
4.9
評価レベルごとの件数
  • 評価の97%は5つ星です
  • 評価の2%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2024年1月26日

'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger'.

This is untrue, WD does not support Whatsapp integration.

Live chat with Mariadel​ confirmed this.

LP Metal Detecting
イギリス
アプリの使用期間:30分
Channelwillが返信しました 2024年1月27日

Hello there,

This is Sophie from Willdesk Support. I hope this email finds you well. Thank you for taking the time to share your feedback regarding our platform. 😇

We sincerely apologize for any confusion caused by the information you received. I'd like to clarify that, as of now, our system does not support Whatsapp integration on Willdesk Inbox but our Developers are planning to have this by February. We appreciate you bringing this to our attention, and we are actively working to update our communication channels for accuracy. Please rest assured that once the feature is released, Sophie will promptly update you. Thank you for your patience and understanding. 😊💗

If you have any further questions or concerns, please don't hesitate to reach out to our support team. We're committed to providing the best service possible and appreciate your understanding. 🤗

Thank you for being a valued user of our platform, and we look forward to addressing any issues promptly. 🥰

Sincerely,
Sophie

2022年5月13日

A good application to have a complete chat in your shop. The customer service is also very friendly and understandable. I recommend it.

Ökovor
スペイン
アプリの使用期間:32分
Channelwillが返信しました 2022年5月15日

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
Ellyssa|Willdesk Support

2022年12月12日

Despite advertising 'Manage all channels in one inbox, including Live chat, Email, Whatsapp, Messenger' the app can't actually handle receiving emails. All it can do is post a link to your email address.

Penguin Amusement Inc
アメリカ合衆国
アプリの使用期間:29分
Channelwillが返信しました 2022年12月12日

Dear Penguin Amusement Inc,

This is Rong, I'm so sorry for the inconvenience caused to you, please allow us to express our sincerest apology to disappoint you on how the email feature works, please kindly trust us, we are dedicated to provide better experience to our valued users. if you can kindly give us another chance to improve our service and correct our mistakes,we will be more than appreciated! all we want is to provide you a better experience on using our app! :(

Warmest Regards,
Rong/Product Manager

2022年3月9日

I used this app to add live chat & FAQ page to my website and it works reaaally well! Besides, do appreciate the kind and warm help from Esther.

GNEPH
中国
アプリの使用期間:21分
Channelwillが返信しました 2022年3月18日

Wonderful!! Thank you so much for your approval! We are glad that we can help you. Should you need any help, just let us know. We are delighted to lend our hands. Esther

2022年6月7日

Wonderful! Customer service was great and easy to work with. We're just getting set up and running, but so far it's great.

Tuesday Made
アメリカ合衆国
アプリの使用期間:21分
Channelwillが返信しました 2022年6月14日

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Truly,
Willdesk Team

2022年6月28日

Live chat is an important feature to add to your Shopify store. This app is free to use and has a lot of great features. Customer support is very responsive.

Myriad Melodies
アメリカ合衆国
アプリの使用期間:18分
Channelwillが返信しました 2022年6月30日

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

2022年5月31日

perfectly worked. The page is clean and simple to set up. Free upgrade package available.
国人可以放心使用,提供中文支持。客服态度非常好

Hengchu Store
中国
アプリの使用期間:18分
Channelwillが返信しました 2022年6月13日

非常感谢您在我们的应用程序上留下宝贵的评论! !您的支持和建议永远是wiildesk前进的最大动力!我谨代表所有团队成员向你们表示最诚挚的感谢! !

祝你生意兴隆,财源广进!
Kelly|Willdesk 支持

2023年1月17日

Super fast respond and very helpful. Thanks Mia and Willdesk team. Will support your app longterm!!!

Giftago
ベトナム
アプリの使用期間:17分
Channelwillが返信しました 2023年1月17日

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia|Willdesk Support

2023年2月25日

Mariazell ist die beste! Bisher funktioniert die App gut, ich habe sie aber noch keinem Härtetest unterzogen. Das folgt noch.

SENNARIEHN
ドイツ
アプリの使用期間:16分
Channelwillが返信しました 2023年2月26日

Vielen Dank, dass Sie uns eine 5-Sterne-Bewertung gegeben haben. Wir sind wirklich dankbar, dass wir Sie gut bedient haben. Wir werden Ihre Unterstützung sehr zu schätzen wissen, indem Sie uns an Ihre Freunde für unsere App weiterempfehlen, damit wir anderen Menschen helfen können. Wenn Sie Fragen haben, kontaktieren Sie uns bitte jederzeit!! Wir werden immer für Sie da sein!
Mit freundlichen Grüßen,
Mariadel|Willdesk-Support

2024年2月10日

Buggy!

Tara Sartoria
アメリカ合衆国
アプリの使用期間:14分
Channelwillが返信しました 2024年2月12日

Hello there,

Your insights are invaluable to us, and we genuinely appreciate your effort in helping us enhance our app. 😇

After carefully reviewing the feedback aspects you encountered, our development team has been diligently working to identify and address these issues. We take your feedback seriously, and your input plays a crucial role in our commitment to delivering a seamless user experience. 😊

To ensure we address the specific concerns you raised, could you please provide more details about the bugs you encountered? Any additional information, such as error messages, steps to reproduce the issues, or specific scenarios where you noticed problems, will greatly assist us in pinpointing and resolving these issues efficiently. 🌹

Your cooperation is instrumental in our ongoing efforts to improve our app, and we want to assure you that your feedback is highly valued. We are committed to delivering a top-notch experience, and your input helps us achieve that goal. 🤗

Thank you once again for being an integral part of our user community and for sharing your thoughts with us. We look forward to hearing back from you and appreciate your continued support. 🌻

Sincerely,
Sophie | Willdesk Support