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Kim was extremely kind and professional. Thank you so much!
Thank you so much for leaving an amazing review! We're very proud to hear that you are happy with the support provided, we really appreciate your feedback. We are committed to maintaining high standards in user experience from using the platform.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
Emma
Willdesk Customer Support Team
This app initially showed a lot of promise but did not last due to poor instructions and slow support.
Dear Monsta-RC ,
Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that your experience with our app didn’t meet your expectations. It’s disappointing to know that the initial promise you saw was not maintained due to unclear instructions and slower support than you anticipated.
We strive to provide clear guidance and timely support, and it's clear we missed the mark in your case. Your experience is important to us, and we would love the opportunity to make things right. If you're open to it, I’d be happy to personally assist you in addressing any unresolved issues or questions you might have.
Please feel free to reply to this email or reach out directly to our live chat, and we will prioritize getting this resolved for you as quickly as possible.
Thank you once again for your feedback, and we hope to regain your trust. 🌹
Sincerely Yours,
Kim|Willdesk Support Team of Channelwill
Wonderful experience. Easy and simple interface..
Thank you for taking the time to leave an awesome review! We really appreciate the feedback. Making the best user experience and at the same time keeping it simple in using the platform is our main objective. We intend to continue to improve the services we are providing. We are glad that you are happy with the support.
Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!
Emma
Willdesk Customer Support of Channelwill
Highly recommend the other ones with high reviews charge you for everything and its harder to use them. Will Desk has been super easy to use and the support is amazing.
Thank you so much for your glowing review! We're thrilled to hear that you've found Willdesk easy to use and that our support team has been amazing. It's great to know that we're offering the right balance of features and ease of use without unnecessary charges.
If you ever need further assistance, we're here to help!
Best regards,
Kim|Willdesk Support Team of Channelwill
great app and customer support
Thank you for your positive feedback! We're delighted to hear that you're enjoying both the app and our customer support. It means a lot to us!
If you need any further assistance, feel free to reach out anytime.
Best regards,
Kim|Willdesk Support Team of Channelwill
Géniale
Merci beaucoup d'avoir laissé un avis 5 étoiles ! Nous sommes ravis que vous soyez satisfait de l'application. Nous apprécions vraiment vos commentaires et nous nous engageons à maintenir des normes élevées en matière d'expérience utilisateur lors de l'utilisation de Willdesk.
N'hésitez pas à nous contacter à tout moment pour tout ce qui concerne la plateforme, nous sommes disponibles 24h/24 et 7j/7 pour vous fournir une assistance. Merci encore !
Emma
Équipe de support client Willdesk de Channelwill
¡Excelente atención!
Resolvieron mis consultas rápidamente.
Gracias desde Chile.
Muchas gracias por dejarnos una opinión tan positiva. Estamos muy orgullosos de saber que estás contento con el soporte, realmente apreciamos tus comentarios. Estamos comprometidos a mantener altos estándares en la experiencia del usuario al usar la plataforma.
No dude en ponerse en contacto con nosotros en cualquier momento, estamos disponibles 24/7 para proporcionar asistencia. Gracias de nuevo.
Emma
Equipo de Atención al Cliente Willdesk de Channelwill
非常好
非常感谢您花时间留下评论！🌟 我们真的很感谢您的赞誉。我们很高兴您对这款 APP 感到满意。您的反馈对我们保持高标准的服务非常有价值。
如果您需要任何形式的支持，请随时给我们留言。
我们全天候为您提供帮助。
再次感谢！
艾玛
Channelwill 的 Willdesk 客户支持
I am speechless at how incredibly happy I am with the Helpdesk app (and the helpdesk behind it) from Willdesk. The helpdesk guides me with so much patience and attention. The app itself is very nice. Both in the free version and in the basic version, you can go a long way as a small business in offering service to your customers. Perhaps when my business starts running, I can go for the more advanced version.
I miss one or two features (like the visitors log/ analytics ) that I would have liked to see, but perhaps it will be available in the future. Because what I have now, I find the most important and I have been looking for a long time.
So highly recommended for small businesses.
Special thanks to Mariadel and Kim, for all their help, patience and thinking along.
Thank you for taking the time to leave a very nice review! We really appreciate the feedback and making the best user experience is our primary goal. We aim to continue to improve the services we are providing and we are glad that you are happy with the support provided.
Regarding logs and analytics, kindly send us a message with details and specifics of your request and we will be happy to discuss this with the team if this is something that needs to be added in the app.
Thank you again!
Emma
Willdesk Customer Support of Channelwill
le service chat et assistance, je le trouve dynamique et correcte... merci pour votre assistance.
C'est un plaisir de lire votre commentaire ! Merci d'avoir pris le temps de laisser 5 étoiles ! 🌟 Nous sommes heureux que vous soyez satisfaits de l'assistance. Vos commentaires sont très précieux pour nous.
N'hésitez pas à nous envoyer un message car vous pourriez avoir besoin de toute forme d'aide.
Nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour fournir une assistance 😊👍👍.
Merci encore !
Emma
L'équipe d'assistance à la clientèle Willdesk de Channelwill