Recensies (784)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
13 oktober 2024

J'ai récemment utilisé le service WD-Live Chat et j'ai été agréablement surpris par l'efficacité de l'équipe. Les agents étaient réactifs et ont rapidement résolu mon problème. Le chatbot, bien qu'utile pour les demandes basiques, manquait parfois de précision, mais le transfert vers un agent en direct a été rapide et fluide. Une excellente expérience globale avec leur helpdesk !

LUXIMAZ
Frankrijk
Ongeveer een uur gebruiken de app
Channelwill heeft geantwoord 14 oktober 2024

Merci beaucoup pour votre retour positif ! Nous sommes ravis que vous ayez eu une excellente expérience avec notre équipe d'assistance. Nous nous efforçons d'améliorer constamment nos services, y compris le chatbot, et nous sommes heureux que le transfert vers un agent en direct ait été rapide et efficace. N'hésitez pas à nous contacter si vous avez d'autres questions !

Meilleures salutations,

Kim|Willdesk Support Team of Channelwill

21 juli 2024

i would recommend this app because of its great features and layout

Stylish Sphere
Pakistan
3 dagen gebruiken de app
Channelwill heeft geantwoord 24 juli 2024

Thank you so much for taking the time to leave such a great review! We are delighted to hear that you are happy with the app features and functions. Feedback keep us motivated to continue to improve the services that we provide.

Please feel free to reach out as you require any form of support or have ideas and suggestions in how we can develop the platform. We're available 24/7 to provide help.

We're always looking for opportunities to enhance our products and services to better serve all the users.

Thank you again for your kind and nice words!

Regards,

Emma
Willdesk Customer Support of Channelwill

26 juni 2024

Awesome support and experience so far! Super responsive and eager to assist. Would recommend!

SnugglShark™
Verenigde Staten
2 maanden gebruiken de app
Channelwill heeft geantwoord 28 juni 2024

Thank you for leaving a fantastic review! We're very proud to hear that you are happy with the support you received. We really appreciate your feedback, we are committed to maintaining high standards in user experience from the app.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

___________
Emma
Willdesk Customer Support of Channelwill

28 juli 2024

Eu recomendo muito que instalem, principalmente se você é dropshipper. O suporte deles é maravilhoso, são muito atenciosos e te ajudam com tudo. No entanto, a plataforma deles é bem intuitiva e bem fácil de navegar.

Arqueira
Spanje
8 dagen gebruiken de app
Channelwill heeft geantwoord 30 juli 2024

Agradecemos a sua recomendação e feedback. Obrigado por dedicar algum tempo a deixar uma avaliação. Fazer a melhor experiência de utilizador e continuar a melhorar os serviços que prestamos são os nossos principais objectivos. Estamos contentes por estar satisfeito com o apoio que recebeu, obrigado pelas suas palavras simpáticas.

Não hesite em contactar-nos a qualquer momento, estamos disponíveis 24/7 para prestar assistência. Mais uma vez, obrigado!

Emma

Willdesk Customer Support of Channelwill

2 juli 2024

Great customer service! Thank you.

Pear Foods
Verenigde Staten
4 maanden gebruiken de app
Channelwill heeft geantwoord 4 juli 2024

Thank you so much for leaving a very wonderful review! We're thrilled to hear that you're happy with the customer service provided. Providing the best user experience is our top priority, and it's fulfilling to know that we have met your expectations.

For any future inquiries, please feel free to send us a message. We're always here to help, the support service is available 24/7.

Emma
Willdesk Customer Support

26 juli 2024

Helpful and friendly!

SetsunaEpic
Vietnam
16 dagen gebruiken de app
Channelwill heeft geantwoord 27 juli 2024

Thank you so much for your 5-star review! We're thrilled to hear that you found our service helpful and friendly. Your feedback motivates us to continue providing excellent support. If you need any further assistance, please don't hesitate to reach out!

Best regards,
Mariadel 💗
Willdesk Customer Support 🌟

5 augustus 2024

very nice!

Della Home
Verenigde Staten
5 dagen gebruiken de app
Channelwill heeft geantwoord 7 augustus 2024

Thank you for your kind review! We're delighted to hear that you had a very nice experience with our app. If you have any questions or need further assistance, please don't hesitate to reach out. We're here to help!

Best regards,

Kim|Willdesk Support Team

21 februari 2024

The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be

thbeau
België
Bijna 2 jaar gebruiken de app
Channelwill heeft geantwoord 22 februari 2024

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉

Best Regards,
Sophie 💞
Willdesk Team

5 februari 2024

We've been using Willdesk for our FAQ section for quite some time now and we really are very satisfied. Also the chat function is helpful for our online shop.

I particularly want to mention the Willdesk support team. Not only are they always very friendly, they also make a great effort to solve any issue or question I have.

Flasher Online Shop
Oostenrijk
3 maanden gebruiken de app
Channelwill heeft geantwoord 8 februari 2024

🌟 Thank you so much for your glowing review! We're thrilled to hear that Willdesk has been a valuable asset for your FAQ section and online shop. 😊 Our team is dedicated to providing top-notch support, and we're delighted that you appreciate their friendliness and commitment to resolving any issues or questions. 🚀 Your satisfaction is our priority! If there's anything else you need, feel free to reach out. Happy to have you on board! 🙌✨

Best regards,
Sophie| Willdesk Support

9 december 2023

Nona is Fantastic. The whole setup is fantastic. We have been having none of issues with other reputable Helpdesk companies. We then found Willdesk and I can honestly say, it is the easiest setup with huge amounts of customisation, incredible app, incredible integration, we particularly like the ease for customers being able to track their orders through the chat widget. 5 star!

Flagship Nutrition™
Verenigd Koninkrijk
5 maanden gebruiken de app
Channelwill heeft geantwoord 10 december 2023

Thank you so much for your glowing review! 😊 We're thrilled to hear that you find Nona and the entire setup fantastic! 🌟 It's awesome to know that Willdesk stands out in comparison to other Helpdesk companies, and we're delighted that the easy setup, extensive customization options, incredible app, and seamless integration have made a positive impact. 🚀 The fact that you appreciate the customer-friendly order tracking through the chat widget means a lot to us! 🛍️⚡️ We're honored to have earned your 5-star rating! ⭐️ Thank you for choosing Willdesk! 🙌

Best Regards,
Sophie|Willdesk Team