Recensies (766)

Algemene beoordeling
4,9
Cijfers per recensieniveau
  • 97% recensies zijn 5 sterren
  • 2% recensies zijn 4 sterren
  • 0% recensies zijn 3 sterren
  • 0% recensies zijn 2 sterren
  • 1% recensies zijn 1 sterren
12 mei 2024

ottima app per la gestione dell'assistenza clienti, ci sono molte funzioni utilissime e fa perfettamente il suo lavoro.
menzione d'onore per l'assistenza, sempre gentile e disponibile per qualsiasi necessità.
5 stelle meritatissime

Games Time Aversa
Italië
Ongeveer 8 uur gebruiken de app
Channelwill heeft geantwoord 14 mei 2024

Grazie mille per la tua recensione fantastica! Siamo felici di sapere che la nostra app per la gestione dell'assistenza clienti ti è stata utile e che ha soddisfatto le tue aspettative. Siamo particolarmente lieti che tu abbia apprezzato il nostro team di assistenza, che si impegna sempre a fornire un servizio gentile e disponibile.

Le tue 5 stelle sono molto apprezzate! Se hai bisogno di ulteriori assistenza o hai qualche suggerimento, non esitare a contattarci.

Cordiali saluti,
Mariadel / Willdesk Customer Support

31 mei 2024

Kundenservice top

Beesi Biene
Duitsland
34 minuten gebruiken de app
Channelwill heeft geantwoord 1 juni 2024

Vielen Dank für Ihre freundlichen Worte! Wir freuen uns, dass Sie mit unserem Kundenservice eine tolle Erfahrung gemacht haben. Wenn Sie weitere Fragen haben oder Hilfe benötigen, zögern Sie bitte nicht, uns zu kontaktieren. Wir sind hier, um Ihnen zu helfen!

Mit freundlichen Grüßen,

Kim|Willdesk Support Team

26 maart 2024

This app is really convenient and helped us solve a lot of problems. The online customer service responded very promptly.

MISS ORD
Hongkong SAR van China
2 maanden gebruiken de app
Channelwill heeft geantwoord 2 april 2024

Thank you for your wonderful feedback! 😊 We're so glad to hear that you find our app convenient and a problem solver! We are happy to know that our customer support is responding promptly to your queries! If you have any further questions or concerns, feel free to reach out anytime. Your satisfaction is our priority! 👍🚀

Best Regards,
Kim
Willdesk Support Team 🌟

21 februari 2024

The support help us to add on option to open the willdesk window via a Click on our own icone or text selection. Great option to connect our CUSTOMER CARE page to willdesk. Just continue like now, excellent-recommended. Cheers. Cricketco.be

thbeau
België
Bijna 2 jaar gebruiken de app
Channelwill heeft geantwoord 22 februari 2024

Thank you so much for your positive feedback! 🌟 We're thrilled to hear that our support team assisted you in seamlessly integrating the option to open the WillDesk window through a click on your own icon or text selection. It's fantastic to know that this feature has enhanced your connection with our CUSTOMER CARE page. 🤝 We're committed to maintaining this level of excellence, and we truly appreciate your recommendation. Cheers to more successful collaborations! 🚀🎉

Best Regards,
Sophie 💞
Willdesk Team

4 april 2024

The rep helping me today was fantastic and responded quickly

Glacial Petware
Verenigde Staten
17 dagen gebruiken de app
Channelwill heeft geantwoord 6 april 2024

We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

12 april 2024

The support is amazing—quick and helpful—and the app runs like a charm! It'd be awesome if there were more customization options to tailor it even more to the store's design needs.

Clark’s Botanicals
Verenigde Staten
4 dagen gebruiken de app
Channelwill heeft geantwoord 13 april 2024

We're thrilled to hear that you're loving our support team's quick and helpful assistance! 🚀 It's fantastic to know that the app is running smoothly for you! 😊 We appreciate your feedback regarding customization options and will definitely consider it as we strive to enhance our platform to better meet your store's design needs. Thank you for sharing your experience with us! 🛠️✨ 🎉 Looking forward to continuing to support your success! 🌟👍

Best regards,
Sophie 💗
Willdesk Customer Support 🌟

19 januari 2024

Great customer service as always!

Allyzure
Canada
Ongeveer 2 jaar gebruiken de app
Channelwill heeft geantwoord 21 januari 2024

Thank you for your kind words! 😊 Our team is delighted to hear that you had a positive experience with our customer service. If you ever need assistance again, feel free to reach out. 🌟

Best regards,
Sophie | Willdesk Support

Bewerkt 7 februari 2024

I would not recommend this app due to their new customer support team. They are not sticking to their commitments. Their old support members were very supportive. They have recently introduced a new pricing structure and I have been a pro plan member since long ago. However, after their new pricing, they didn't put my account on the new pro plan and asked me to upgrade to the new plan. At least it would help if you firmed on the commitment that you had made before.

Orgacia
India
Ongeveer een jaar gebruiken de app
Channelwill heeft geantwoord 8 februari 2024

Hello there,

This is Sophie from Willdesk Support. Thank you for bringing this to our attention, and we sincerely apologize for any inconvenience caused. We understand your frustration and appreciate your loyalty as a long-time Pro Plan member.

We are actively investigating the situation to ensure a swift resolution. Rest assured, we are committed to addressing the discrepancy in your account and will work to honor the commitment made to you.

Your feedback is invaluable, and we genuinely value your continued support. We apologize for any inconvenience this may have caused and appreciate your patience as we strive to rectify the situation.

If you have any further concerns or details to share, please feel free to reach out directly.

Sincerely,
Sophie

2 april 2024

good

Alliwava Official Site | Mini Computer | Projector
Hongkong SAR van China
8 dagen gebruiken de app
Channelwill heeft geantwoord 3 april 2024

Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a positive experience with us. Your feedback is incredibly valuable to us as we strive to provide the best service possible.

Best regards,
Mariadel 💗
Willdesk Customer Support 🌟

10 januari 2022

Very nice app, easy to use, helpful technicians, good for SEO ! Highly recommend as Google will show these in the search results.

Primine
België
Meer dan 2 jaar gebruiken de app
Channelwill heeft geantwoord 12 januari 2022

Hi there,

Thank you for your approval. Your support means a lot to us. If there is anything I can help with, please do not hesitate to contact us.
Thanks again for your support. Have a wonderful day!

Regards
Anne