Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
Editado a 7 de junho de 2022

Really good customer service from Molly, and the app is good to use, especially they combine the chat, FAQ and tracking order function into one box

Daily Arty
Hong Kong, RAE da China
10 months usando a aplicação
Questão respondida por Channelwill 14 de junho de 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willldesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !

I wish you a prosperous business and a lot of money!

Truly,
Willdesk TeamThank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willldesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !

I wish you a prosperous business and a lot of money!

Truly,
Willdesk Team

21 de julho de 2022

Thanks Molly, she help me a lot. Perfectly worked! Real-time online communication with customers without any delay. She also dedicated people to help solve the problem, must be praised!

HILEY RIDER
China
10 months usando a aplicação
Questão respondida por Channelwill 22 de julho de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

Editado a 9 de outubro de 2023

I gave minimal input and my issue was still fixed! Thank you!

Pro Bike Supply
Estados Unidos
10 months usando a aplicação
Questão respondida por Channelwill 11 de janeiro de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

25 de maio de 2022

This app can perfectly meet my needs, it help my business a lot by opening a live chat window to every customer , and the service staff are very nice and patient. Very good!

antfixer
China
10 months usando a aplicação
Questão respondida por Channelwill 27 de maio de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
kelly|Willdesk Support

13 de junho de 2022

I used the Willdesk FAQ app to assist me on how to establish my FAQ margin on my footer menu, and there was a lady name Nona who has done an outstanding job with assisting me on how to solve some difficult problems . Her customer service was very genuine and helpful. I am looking forward to work with her again!

iamluminousliving
Estados Unidos
10 months usando a aplicação
Questão respondida por Channelwill 14 de junho de 2022

Thank you very much for leaving your valuable review on our app! ! Your support and suggestions will always be the biggest driving force for Willldesk to move forward! On behalf of all team members, I would like to express my sincerest gratitude to you! !

I wish you a prosperous business and a lot of money!

Truly,
Willdesk Team

Editado a 25 de agosto de 2022

Best live chat app I have ever used! and amazing customer service they are always there to assist with anything I need help withyou won't be disappointed

deeverythingstore
Estados Unidos
10 months usando a aplicação
Questão respondida por Channelwill 26 de agosto de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Alannis|Willdesk Support

9 de março de 2023

I am rating the Free version.
for most this a superb version to get going with, if your maxing out the free version well thats a good thing to then go beyond. It only lacked one minor feature i was asked to do and would want myself.
i contacted support via there own chat tool got instant support and feedback on the item i was wishing for be added to the app. For now my request/inquiry was not possible/available but was good enough to send on to devs to consider, if support sees that , well thats a 5 star from me. Support understanding something so good and sending back to team is good to hear.

thank you Mariadel | Willdesk Support Team from the apps support team who helped our business with questions.

The Furniture Outpost
Estados Unidos
10 months usando a aplicação
Questão respondida por Channelwill 9 de março de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,

Mariadel|Willdesk Support

8 de agosto de 2022

Acabo de descargar la aplicación y Molly me ha ayudado a responder mis preguntas, a resolver dudas y a mejorar el plan. Por ahora todo perfecto. Comentaré más cuando lleve un tiempo utilizando esta aplicación. Espero que tengan pronto la aplicación móvil para IOS. Gracias por la eficiencia y ayuda.

Olga Trigo Art
Espanha
10 months usando a aplicação
Questão respondida por Channelwill 8 de agosto de 2022

Gracias por darnos una revisión de 5 estrellas. Estamos muy agradecidos de sentir que le servimos bien. Apreciaremos mucho su apoyo recomendándonos a su amigo sobre nuestra aplicación, para que podamos ayudar a otras personas. Si tiene alguna pregunta, póngase en contacto con nosotros en cualquier momento. ¡Estaremos siempre aquí para servirle!

Saludos,
Molly|Servicio de asistencia técnica

28 de julho de 2022

Easy & seamless to set up, great support, good options and functionality for editing the widget to make it look good. No complaints

FavourDecor
Noruega
10 months usando a aplicação
Questão respondida por Channelwill 1 de agosto de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

10 de maio de 2023

App works great. has a nice free option while growing your business. Support is helpful and prompt.

Cannabotech
Reino Unido
9 months usando a aplicação
Questão respondida por Channelwill 10 de maio de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona | Willdesk Support