Avaliações (782)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
4 de março de 2022

The app is great to create a help center and live chat. And also to give the customer the fastest way to the answers of your FAQ's. I hope social media integration follows soon. The best part.. it's free, even the pro plan (for up to 1000 conversations).

Antwark
Países Baixos
7 months usando a aplicação
Questão respondida por Channelwill 18 de março de 2022

Thank you for your approval! We'll try our best to integrate with the social media sooner. All the best, Esther

25 de janeiro de 2023

Mariadel's support from the Willdesk app was outstanding. Her attention to detail and prompt assistance made the experience seamless and enjoyable. Her dedication to ensuring customer satisfaction is truly commendable.

Zeno
Indonésia
7 months usando a aplicação
Questão respondida por Channelwill 27 de janeiro de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mariadel |Willdesk Support

18 de outubro de 2023

Great app for live chat and web form. Responsible customer support. Nova has been very helpful and solved my question in minutes!

abxylute
Hong Kong, RAE da China
7 months usando a aplicação
Questão respondida por Channelwill 20 de outubro de 2023

Thank you for the fantastic review! We're delighted to hear that you've had a great experience with our live chat and web form services. We're especially proud of our responsive customer support, and it's wonderful to know that Nona was able to assist you promptly and effectively. If you ever have more questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

- Mariadel // Willdesk Customer Support

14 de dezembro de 2021

So far I love it ,compared to other apps which charge money and do not offer examples and really good support!

ashscottspot
Estados Unidos
7 months usando a aplicação
Questão respondida por Channelwill 8 de janeiro de 2022

Hi there,

Thank you for your approval. We value your feedback and we will keep going to offer better service. If there is anything we can help with, please do not hesitate to contact us.
Thanks again for your support. Have a nice day!

Regards
Anne

11 de agosto de 2022

Per essere un app gratuita le funzionalità non hanno nulla da invidiare ad altri servizi a pagamento! Assistenza Top...

Lions
Itália
7 months usando a aplicação
Questão respondida por Channelwill 11 de agosto de 2022

Grazie per averci dato una recensione a 5 stelle. Siamo davvero grati di sentire che vi abbiamo servito bene. Apprezzeremo molto il vostro supporto raccomandandoci ai vostri amici riguardo alla nostra applicazione, in modo da poter diffondere l'aiuto ad altre persone. Se avete domande, vi preghiamo gentilmente di contattarci in qualsiasi momento!!! Saremo sempre qui per voi per servire!

Cordiali saluti,
Molly|Supporto Willdesk

25 de janeiro de 2023

It is very easy to use, and setup, free plan is also a lot of features. Live chat support is also very accommodating.

Daddy Donuts
Austrália
7 months usando a aplicação
Questão respondida por Channelwill 27 de janeiro de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mariadel |Willdesk Support

9 de março de 2023

the support was so professional, they answer fast and give you the right response. I like my experience with the Willdesk team

Guess & Kom
Estados Unidos
7 months usando a aplicação
Questão respondida por Channelwill 9 de março de 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

Best Regards,
Mariadel | Willdesk Support

17 de novembro de 2023

fast response

Loch Electronics
Reino Unido
7 months usando a aplicação
Questão respondida por Channelwill 18 de novembro de 2023

Thank you for your review! We're happy to hear that our response time met your expectations. We strive to provide timely and efficient service to all of our customers. If you have any further feedback or questions, please don't hesitate to reach out to us.🥰
Best Regards,
Nona|Willdesk Live Chat Team

20 de março de 2023

Nona was very helpful and helped me link my store's business email account to Willdesk's email function. The response time was very quick.

Goals' Corner
Espanha
7 months usando a aplicação
Questão respondida por Channelwill 20 de março de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,
Nona|Willdesk Support

9 de abril de 2023

App works great. Highly recommend. What’s nice it they have an app for the iPhone so I get the messages right away and able to reply quickly making our customers happy. Awesome people to work with too. They are super helpful

Huckle Bee Farms LLC
Estados Unidos
7 months usando a aplicação
Questão respondida por Channelwill 9 de abril de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support