Avaliações (386)

Avaliação geral
4,8
Pontuação por nível de classificação
  • 95% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 1% das classificações são de 3 estrelas
  • 1% das classificações são de 2 estrelas
  • 2% das classificações são de 1 estrelas
Editado a 23 de dezembro de 2021

Very easy to use. So far its worked out great for our store. It was easy to update all our questions and get it up and running.

Graze Los Angeles
Estados Unidos
16 minutos usando a aplicação
Questão respondida por Channelwill 8 de janeiro de 2022

Hi there,

Thank you for your approval. We value your feedback and we will keep going to offer better service. If there is anything we can help with, please do not hesitate to contact us.
Thanks again for your support. Have a nice day!

Regards
Anne

23 de dezembro de 2021

Another great app from these devs! Awesome support, great features, easy to set up and it looks super nice. Plus, it integrates with Parcel Panel making running daily operations even smoother :)

SPIRIT - beauty excellence
Alemanha
19 minutos usando a aplicação
Questão respondida por Channelwill 7 de janeiro de 2022

Hi there,

Thank you for your approval. We value your feedback and we will keep going to offer better service. If there is anything we can help with, please do not hesitate to contact us.
Thanks again for your support. Have a nice day~

Regards
Anne

Editado a 24 de junho de 2022

Good tool. The support was very fast and efficient. The help button solves multiple problems including live chat, FAQs, and order tracking all for free. Free upgrade + free branding removal as well. Really the best app for a dedicated help center. Ellie was super helpful.

Rally Appliances
Índia
1 dia usando a aplicação
Questão respondida por Channelwill 27 de junho de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

30 de julho de 2024

The best service and best app for CRM, we are very happy with their service.

Balardi
Estados Unidos
9 meses usando a aplicação
Questão respondida por Channelwill 1 de agosto de 2024

We are very delighted by your lovely comments! Thank you for taking the time to leave a review. We really appreciate the feedback, making the best user experience is our primary goal. We are glad that you are happy with the service, we promise to try our best to stay consistent in this.

Feel free to contact us anytime, we are available 24/7 to provide assistance. Thank you again!

Emma
Willdesk Customer Support of Channelwill

21 de dezembro de 2023

A top APP!
It offers a lot of customization options, live chat and FAQ page in one.
The web app and mobile app also work very reliably.
And I was always helped very quickly and competently with the smaller adjustments for my shop. I now use a lot of apps, but with Willdesk other providers can follow an example when it comes to support, which is what I always hope for. Top!

RolConArt
Áustria
22 dias usando a aplicação
Questão respondida por Channelwill 22 de dezembro de 2023

Wow, thank you for the stellar review! 💖 We're thrilled to hear that you consider us a top app and appreciate the customization options. It's fantastic to know that our live chat, FAQ page, and the reliability of both our web and mobile apps have met your expectations. We're especially grateful for your kind words about our support team's quick and competent assistance with your shop adjustments.

At Willdesk, we're dedicated to providing top-notch service, and your feedback fuels our commitment. If there's anything more you need or any further enhancements you'd like to see, don't hesitate to let us know. We're honored to have you as a valued user, and we look forward to continually exceeding your expectations. Thanks for choosing Willdesk! 🤗

Best regards,
Mariadel | Loloyal Support 💫

15 de dezembro de 2025

Love the App. All you need for customer support! Thanks to Nona for helping me immediatly. The Support Chat of Willdesk anwsers litterly in seconds. Highly Recommend!

ventify.pro
Alemanha
Aproximadamente 2 horas usando a aplicação
Questão respondida por Channelwill 15 de dezembro de 2025

We highly appreciate you for taking the time to share your wonderful words. 🌟🌟🌟🌟🌟 It is great to see that you are happy with the customer support and the app. We will continue to strive and aim to provide the best possible user experience to everyone

Please feel free to send us a message if you need any form of support.
We are always available to help out. 😊

Thank you!

Emma
Willdesk Customer Support Team of Channelwill

27 de março de 2025

Very response customer service & engineering team! App is working great so far!!

The Goat Standard
Estados Unidos
5 meses usando a aplicação
Questão respondida por Channelwill 29 de março de 2025

Thank you so much for taking the time to leave an amazing review! We are so glad that you're happy with the support and the app. We truly appreciate your feedback.
We promise to continue to do best effort in providing the best user experience to everyone.

Kindly feel free to contact us anytime for suggestions, questions and support. We are always available to provide help..

Thank you again for choosing Willdesk!

Emma
Willdesk Customer Support Team

7 de novembro de 2024

le service chat et assistance, je le trouve dynamique et correcte... merci pour votre assistance.

WENLIK
França
Aproximadamente 2 horas usando a aplicação
Questão respondida por Channelwill 9 de novembro de 2024

C'est un plaisir de lire votre commentaire ! Merci d'avoir pris le temps de laisser 5 étoiles ! 🌟 Nous sommes heureux que vous soyez satisfaits de l'assistance. Vos commentaires sont très précieux pour nous.

N'hésitez pas à nous envoyer un message car vous pourriez avoir besoin de toute forme d'aide.
Nous sommes disponibles 24 heures sur 24 et 7 jours sur 7 pour fournir une assistance 😊👍👍.

Merci encore !

Emma
L'équipe d'assistance à la clientèle Willdesk de Channelwill

20 de outubro de 2024

This app initially showed a lot of promise but did not last due to poor instructions and slow support.

Monsta-RC
Estados Unidos
2 dias usando a aplicação
Questão respondida por Channelwill 22 de outubro de 2024

Dear Monsta-RC ,

Thank you for taking the time to share your feedback with us. I’m truly sorry to hear that your experience with our app didn’t meet your expectations. It’s disappointing to know that the initial promise you saw was not maintained due to unclear instructions and slower support than you anticipated.

We strive to provide clear guidance and timely support, and it's clear we missed the mark in your case. Your experience is important to us, and we would love the opportunity to make things right. If you're open to it, I’d be happy to personally assist you in addressing any unresolved issues or questions you might have.

Please feel free to reply to this email or reach out directly to our live chat, and we will prioritize getting this resolved for you as quickly as possible.

Thank you once again for your feedback, and we hope to regain your trust. 🌹

Sincerely Yours,

Kim|Willdesk Support Team of Channelwill

4 de abril de 2024

The rep helping me today was fantastic and responded quickly

Glacial Petware
Estados Unidos
8 dias usando a aplicação
Questão respondida por Channelwill 6 de abril de 2024

We're thrilled to hear about your positive experience with our representative! 😊🚀 Providing swift and excellent support is what we strive for. If you ever need further assistance, don't hesitate to reach out!

Best regards,
Sophie 💗
Willdesk Customer Support 🌟