Avaliações (782)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
8 de maio de 2022

So, usually support helps you when you ask for it. But this team reviewed my store on their own volition without me asking, and provided feedback, helped with the pro plan upgrade, and removed the watermark. I'm really impressed with the level of support and am excited for the mobile app coming soon so I can get push notifications to my phone if I'm away from my computer.

Overkill Labs
Estados Unidos
About 2 months usando a aplicação
Questão respondida por Channelwill 10 de maio de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, feel free to contact us on live chat and email.

Best Regards,
Neo|Willdesk Support

26 de abril de 2023

Very helpful! Thank you boss for your information and support! I will continue to use it! It would be even better if it could be customized!

EasySMX
Hong Kong, RAE da China
About 1 month usando a aplicação
Questão respondida por Channelwill 26 de abril de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Pia | Willdesk Support

2 de junho de 2023

I really enjoy this APP. Mia was great at helping me when having issues. They have excellent and prompt customer service. I highly recommend this app for your E-commerce. Thanks again Mia!!!!

Bisous Bisous Fashion
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Channelwill 3 de junho de 2023

Thank you for sharing your positive experience with our app and highlighting our excellent customer service. We're thrilled to hear that Mia was able to assist you promptly and effectively when you encountered issues. We appreciate your recommendation and look forward to continuing to support your e-commerce needs. Thank you again for your kind words!

- Mia💗

7 de março de 2022

A nice app for our store. The live chat the help center are awesome! The customer service is so responsive!

purivortex
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Channelwill 18 de março de 2022

It's music to our ears that you are satisfied with our app. If you need help along the way, just let us know. We are always here to hep. Esther

14 de julho de 2022

Professional customer service! Solved my problem and sent the installer on my phone, recommended!!!!

kwumsy
China
About 1 month usando a aplicação
Questão respondida por Channelwill 18 de julho de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

24 de agosto de 2022

Working with Jess is very helpful. She help me set up my account and was there to answer any questions I had for her.

Di Beauty Bar
Estados Unidos
About 1 month usando a aplicação
Questão respondida por Channelwill 25 de agosto de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Jessa|Willdesk Support

9 de setembro de 2022

Easily customizable and lightweight app. Some
Of the options we didn’t need were easily disabled. One small point of work: make the whatsapp chat option more accessible.
Thanks for your help and time Nona!

Alpha Pouch
Bélgica
About 1 month usando a aplicação
Questão respondida por Channelwill 9 de setembro de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

15 de maio de 2022

Magnífica aplicación. Cumple exactamente con lo que necesito. Es fácil de configurar y de usar. Y cuando necesité ayuda, la persona que me atendió en el chat fue muy amable y resolvió todos mis problemas.

Trendin teko
Espanha
About 1 month usando a aplicação
Questão respondida por Channelwill 15 de maio de 2022

Obrigado por nos dar uma avaliação de 5 estrelas. Estamos muito gratos por sentir que lhe servimos bem. Agradecemos muito o seu apoio, recomendando-nos a seu amigo sobre nosso aplicativo, para que possamos espalhar ajuda para outras pessoas. Se você tiver alguma dúvida, não hesite em contactar-nos no chat ao vivo e e-mail.

Cumprimentos,
Suporte Nona|Willdesk

Editado a 15 de junho de 2023

Excellent support, excellent app even with the free plan. Looking forward to using it with the clients!

Embargo Clothing
Bulgária
About 1 month usando a aplicação
Questão respondida por Channelwill 15 de junho de 2023

Thank you for your positive feedback! We're thrilled to hear that you're enjoying our app and finding it useful, even on the free plan. We're excited for you to use it with your clients and hope it continues to meet your needs. If you have any questions or concerns, please don't hesitate to reach out to our support team.
-Nona🦋

11 de fevereiro de 2023

I have to say that it is by far the best Shopify chat app I have ever used. Customers can just paste or upload images and videos up to 30 MB!!

www.HHOFACTORY.com
Irlanda
About 1 month usando a aplicação
Questão respondida por Channelwill 11 de fevereiro de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support