Avaliações (782)

Avaliação geral
4,9
Pontuação por nível de classificação
  • 97% das classificações são de 5 estrelas
  • 2% das classificações são de 4 estrelas
  • 0% das classificações são de 3 estrelas
  • 0% das classificações são de 2 estrelas
  • 1% das classificações são de 1 estrelas
16 de janeiro de 2023

Very fast and helpful support. Helped solve the problem in the most obvious way. Thank you. How did I not think of it?)))

Amazcreator
Sérvia
12 days usando a aplicação
Questão respondida por Channelwill 17 de janeiro de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

25 de junho de 2022

Best chat app i use so far. Have all the features i need.
Many thanks to Ellie for helping me and would highly recommend this app for anyone looking to add chat support to their store.

Minimalist.Style
Estados Unidos
12 days usando a aplicação
Questão respondida por Channelwill 27 de junho de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to service!

Best Regards,
Molly|Willdesk Support

24 de fevereiro de 2022

Ainda estou testando, mas foi muito bem desenvolvido. Eu gostei muito de todo o design e da forma como é simples configurar tudo.

pickofertas
Brasil
12 days usando a aplicação
Questão respondida por Channelwill 25 de fevereiro de 2022

Obrigado pela sua avaliação positiva. Se você tiver algum problema, sinta-se à vontade para entrar em contato conosco. Estamos sempre aqui para ajudar. Abraços, Esther

Editado a 6 de janeiro de 2022

I just installed this app due to the reviews, seems positive. I'm currently editing my FAQs and it's seamless and easy. I also needed to upgrade to pro to continue and support offers it for free which is great! Looking forward to using this app.

On The Table
Estados Unidos
12 months usando a aplicação
Questão respondida por Channelwill 6 de janeiro de 2022

Hi On The Table,

Thank you for your approval. We value your feedback and your support means a lot to us. We will keep going to offer better service. If there is anything else we can help, please feel free to contact us.
Thanks again for your support. Have a wonderful day!

Regards
Anne

31 de março de 2023

5 out of 5 !!!! Thank you Ashley!! She really helped a lot! We will keep using this app and giving feedback ! Customer service is really good! Keep helping us solve all the questions!

iSinwheel.co.uk
Hong Kong, RAE da China
11 days usando a aplicação
Questão respondida por Channelwill 1 de abril de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Ashley|Willdesk Support

1 de fevereiro de 2023

5 starts, great support team, lots of options even with the free plan, in my opinion that's a lot better than shopify inbox

NewLove
Estados Unidos
11 days usando a aplicação
Questão respondida por Channelwill 2 de fevereiro de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Ashley |Willdesk Support

12 de março de 2022

Shermelia was very patient and helped with many problems,This software is very convenient to use, it solves the relatively rigid problem of FQA, and also increases the interaction with users

pet shap
China
11 days usando a aplicação
Questão respondida por Channelwill 14 de abril de 2022

Hello pet shap
Thank you for taking the time to share your positive experience with us! Should you need any help along the way, just let us know. We are delighted to lend our hands.

All the best
Esther

Editado a 12 de junho de 2023

I can see no reason to get this app when the Shopify app, Inbox is free. Inbox automatically emails the customer when the customer is offline. Willdesk would not connect to my Outlook and after many instances on chat support, I discovered the free app by Shopify, which seems to do a lot more with fewer hassles.

The customer service for Willdesk is fast, but they couldn't work out the email issue. Shopify's Inbox does it automatically.

Miracle Botanicals Essential Oils
Estados Unidos
12 months usando a aplicação
Questão respondida por Channelwill 11 de janeiro de 2023

Thank you for your feedback. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. Thank you for your suggestion and we will work on the email integration. Once it was released, we will tell you as soon as possible.

Best Regards,
Nona|Willdesk Support

11 de julho de 2022

Loved the app and customer service by Molly. They have offered the pro subscription at free of charge.

E2G World
Estados Unidos
11 days usando a aplicação
Questão respondida por Channelwill 11 de julho de 2022

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Molly|Willdesk Support

20 de maio de 2023

This app is faultless in every way.
For days, I've been looking for a way to add real-time chat capability to my store, but I haven't been successful.
Many thanks to the group who worked on this app.

LOMI Petcare
Suécia
11 days usando a aplicação
Questão respondida por Channelwill 21 de maio de 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mia | Willdesk Support