Willdesk‑Live Chat, Helpdesk

Willdesk‑Live Chat, Helpdesk

K dispozici je bezplatný plán. Mohou být účtovány další poplatky.
Hodnocení (4,9)
Recenze
Vývojář

Důležité informace

Oblíbené u firem, jako je vaše
  • Se sídlem v USA
Vytvořeno pro vaši firmu
  • Funguje s nejnovějšími motivy
  • Použití přímo v prostředí administrátora Shopify

O této aplikaci

Uvedena

22. únor 2021 · Protokol změn

Jazyky

angličtina, čínština (zjednodušená), čínština (tradiční), francouzština, němčina, a portugalština (brazilská)

Funguje s:

TrackingMore, Gmail, Zoho, Outlook, Godady, Facebook, Messenger, Aliyun Mail, Tencent Mail, ParcelPanel, Parcel Panel, SEOAnt Page Speed

Turn customer service into a profit center with Willdesk all-in-one support & marketing platform.

With Order tracking, Faq page, Help center, Emails,Livechat, Facebook Messenger, Social media,Ticketing System, Multiple stores, Parcel Panel/TrackingMore API, and SEOANT integrated into one platform, No need to install other tracking apps, Willdesk can help you turn your customer service into a profit center,enhance conversions, and streamline your Shopify store operations. Also, revert customers through the mobile app anytime. Try Willdeks, revolutionize your service! Contact us 24/7 for help.

With Order tracking, Faq page, Help center, Emails,Livechat, Facebook Messenger, Social media,Ticketing System, Multiple stores, Parcel Panel/TrackingMore API, and SEOANT integrated into one platform, No need to install other tracking apps, Willdesk can help you turn your customer service into a profit center,enhance conversions, and streamline your Shopify store operations. Also, revert customers through the mobile app anytime. Try Willdeks, revolutionize your service! Contact us 24/7 for help. více
  • Branded Self-service widget, integrate with Order Tracking, FAQs, Contact form.
  • Increase sales with live chat, boost efficiency with a preset Helpcenter.
  • Manage the inbox tickets from multiple social media, Emails in one platform.
  • Get complete customer index, providing service to improve sales through CRM.
  • Multi-store integration with support for customization of Fonts, FAQs, and Style

Cena

Free

Bezplatná instalace

Additional SEO services are available for an additional fee starting at $79

  • Unlimited agent
  • 50 conversations
  • Order track 20 orders
  • Live Chat & Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Multiple stores

Basic

$9.90/měsíc

  • Unlimited agent seats
  • 300 conversations
  • Order track 200 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Pro

$29.90/měsíc

  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Advance

$99.90/měsíc

  • Unlimited agent seats
  • Unlimited conversation
  • Order track Unlimited orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Free

Bezplatná instalace

Additional SEO services are available for an additional fee starting at $79

  • Unlimited agent
  • 50 conversations
  • Order track 20 orders
  • Live Chat & Email Integration
  • Unlimited FAQ
  • Whatsapp
  • Messenger
  • Multiple stores

Basic

$9.90/měsíc

  • Unlimited agent seats
  • 300 conversations
  • Order track 200 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Pro

$29.90/měsíc

  • Unlimited agent seats
  • 2000 conversations
  • Order track 2000 orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Advance

$99.90/měsíc

  • Unlimited agent seats
  • Unlimited conversation
  • Order track Unlimited orders
  • Live Chat & Email
  • Help Center
  • Whatsapp
  • Messenger
  • Multiple stores

Všechny poplatky jsou fakturovány v měně USD. Opakované poplatky a poplatky založené na použití jsou fakturovány každých 30 dní.

Počet recenzí: 639

Celkové hodnocení
4,9
Počty podle úrovně hodnocení
  • 97 % hodnocení s 5 hvězdami
  • 2 % hodnocení s 4 hvězdami
  • 0 % hodnocení s 3 hvězdami
  • 0 % hodnocení s 2 hvězdami
  • 1 % hodnocení s 1 hvězdami
10. duben 2023

I am pleased to provide a five star review for the excellent online customer service system provided by this company. The service has exceeded my expectations in every way.

First, the system was very easy to navigate and I was able to find the information I needed quickly and efficiently. The interface is user-friendly and I appreciate the clear and concise language used throughout the system.

However, what really makes this customer service system stand out is the excellent level of support provided by the team. They have been incredibly responsive to my queries and their knowledgeable answers are always helpful and informative. It is clear that they truly care about their customers and take pride in providing top notch service.

Overall, I am very impressed with this online customer service system and would highly recommend it to anyone who needs reliable, efficient and friendly support. Kudos to the team for a job well done!

Shop Hub
Hongkong – ZAO Číny
Doba používání aplikace: 23 dny
Vývojář CHANNELWILL odpověděl 11. duben 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Mariadel | Willdesk Support

9. březen 2023

I am rating the Free version.
for most this a superb version to get going with, if your maxing out the free version well thats a good thing to then go beyond. It only lacked one minor feature i was asked to do and would want myself.
i contacted support via there own chat tool got instant support and feedback on the item i was wishing for be added to the app. For now my request/inquiry was not possible/available but was good enough to send on to devs to consider, if support sees that , well thats a 5 star from me. Support understanding something so good and sending back to team is good to hear.

thank you Mariadel | Willdesk Support Team from the apps support team who helped our business with questions.

The Furniture Outpost
Spojené státy
Doba používání aplikace: 3 měsíci
Vývojář CHANNELWILL odpověděl 9. březen 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!
Best Regards,

Mariadel|Willdesk Support

Datum úprav: 4. duben 2023

Next Day Update 4/4/23

As a representative of Opulence Empórion, I am thrilled to share our exceptional experience with the Willdesk platform. Our customers' satisfaction is of utmost importance, and Willdesk has been instrumental in helping us achieve that goal.

We faced some challenges with our customers tracking their orders through our app, but Willdesk's team, particularly Nona and Mia, worked tirelessly to resolve these issues. Their commitment to understanding our unique needs and providing tailored solutions has been remarkable.

Thanks to Willdesk, our customer service quality has reached new heights. The platform's user-friendly interface and efficient tracking system have helped streamline our processes, allowing us to focus on what we do best - offering luxurious products to our discerning clientele.

The Willdesk team's exceptional support and dedication have not gone unnoticed, and we are proud to have them as our partner. We wholeheartedly recommend Willdesk to any business in search of a reliable and innovative order tracking solution.

Opulence Empórion looks forward to continuing our fruitful collaboration with Willdesk and further enhancing our customers' shopping experience.

4/3/2023
I recently contacted your customer support team for assistance with an issue concerning one of my customers who couldn't find their order number. I had the opportunity to speak with Nona, who was exceptionally helpful in providing me with a better understanding of the Willdesk system. Nona's professionalism and knowledge were truly commendable.

During our conversation, Nona mentioned that they would email me with the rest of the answers and steps to resolve the issue once they have looked into it further. I am writing this review to express my appreciation for the prompt and efficient support provided by Nona, and I am looking forward to receiving the additional information required to help my customer find their order number.

Your company's dedication to customer satisfaction is evident, and I am confident that this issue will be resolved soon. I will be eagerly awaiting Nona's follow-up email to help us address this matter.

Thank you for your exceptional service.

Opulence Empórion
Spojené státy
Doba používání aplikace: 13 dny
Vývojář CHANNELWILL odpověděl 5. duben 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

5. březen 2023

Been trying out some different Chat Apps and I came across Willdesk. It had some handy some new features I wanted to try out such as order tracking.

I had a few initial questions and I jumped on the internal support Chat and Pia was so helpful at answering my questions and making sure I all my questions were answered. I look forward to using the App into the future.

SolarBox
Austrálie
Doba používání aplikace: Asi 2 hodinami
Vývojář CHANNELWILL odpověděl 5. březen 2023

We appreciate your kind words and the time you took to provide feedback. Customer service is our first priority, thus we are delighted that we fulfilled it! Your business makes our job rewarding. I sincerely appreciate it.

Best Regards,
Pia | Willdesk Support

10. únor 2023

I have recently started using live chat software called WILLDESK. I have to say that it is by far the best Shopify chat application I have ever used. It is straightforward to use and very user-friendly. You must install the app to Shopify, and you can start typing your message with your customers. Customers can just paste or upload images and videos up to 30 MB!!

www.HHOKIT.ie
Irsko
Doba používání aplikace: Asi 20 hodinami
Vývojář CHANNELWILL odpověděl 11. únor 2023

Thank you for giving us a 5-star review. We are really grateful to feel that we served you well. We will much appreciate your support by recommending us to your friend about our app, so we can spread help to other people. If you have any questions, please kindly contact us any time!! We will be always here for you to serve!

Best Regards,
Nona|Willdesk Support

O této aplikaci

Uvedena

22. únor 2021 · Protokol změn

Jazyky

angličtina, čínština (zjednodušená), čínština (tradiční), francouzština, němčina, a portugalština (brazilská)

Funguje s:

TrackingMore, Gmail, Zoho, Outlook, Godady, Facebook, Messenger, Aliyun Mail, Tencent Mail, ParcelPanel, Parcel Panel, SEOAnt Page Speed

Vytvořeno partnerem CHANNELWILL

Informace o partnerovi CHANNELWILL

Průměrné hodnocení: 5,0

Počet roků zkušeností s vývojem aplikací pro Shopify App Store: 4

Podpora

Poslat zprávu

support@willdesk.email

Tento vývojář nenabízí přímou podporu v jazyce Čeština.

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