Willdesk: Live Chat&AI Chatbot
- Fiyatlandırma
-
Ücretsiz plan mevcut. Ücretsiz deneme kullanılabilir.
- Benzer mağazalarda popüler
- Amerika Birleşik Devletleri merkezli
- Puan
- 4,8 (364)
- Geliştirici
- Channelwill
Öne çıkan görsel galerisi
AI Müşteri Hizmeti Otomasyonu | Anında Çözüm, 24/7 Çoklu Kanal Destek AI Chatbotlar ile
Channelwill'in Willdesk'i: GPT-4 ile e-ticaret desteğini otomatikleştirir - Sipariş takibi, iade/iptal ve adres güncelleme E-posta, canlı sohbet ve sosyal medya (Instagram/WhatsApp) mesajlarını tek panelde toplar Akıllı Otomasyon: Sepet kurtarma, otomatik SSS yanıtları, proaktif iletişim ve bilet yönlendirme Shopify + ParcelPanel/TrackingMore/Dropshipman/Loloyal entegrasyonla müşteri hizmetlerini hızlandırır Markanıza özel: Kişiselleştirilmiş yardım merkezi, SSS sayfaları ve widget tasarımı
- Markalı self-servis widget,Trackingmore API entegrasyonu,ek takip uygulaması yok
- Yapay zeka omnichannel: Ürün önerileri, duygu tespiti, servis, spam filtresi
- Tek Merkezde E-posta/Sosyal Medya/Sohbet Taleplerini Yönetin
- Tam Müşteri İndeksi + Klaviyo/Mailchimp/Privy/SMSBump Entegrasyonu
- Çoklu Mağaza Desteği ile Yazı Tipi/SSS/Stil Özelleştirme
- Benzer mağazalarda popüler
- Amerika Birleşik Devletleri merkezli
Diller
İngilizce, Basitleştirilmiş Çince, Geleneksel Çince, Fransızca, Almanca, Portekizce (Portekiz), Portekizce (Brezilya), İtalyanca, İspanyolca, Japonca, Lehçe, Danca, Norveççe (Bokmål), Felemenkçe, Türkçe, Fince, Korece, İsveççe, Çekçe, Norveççeve Tayca
Şunlarla birlikte çalışır:
- Ödeme
- Shopify Flow
- Dropshipman
- Email,Facebook,Instagram
- Gmail,Macrosoft 365,Outlook
- Loloyal loyalty
- Parcel panel,Trackingmore
Kategoriler
Gerçek zamanlı mesajlaşma
Otomatik yanıtlar
Kanallar
Fiyatlandırma
Ücretsiz
Ücretsiz
Özellikler
- Sınırsız temsilci
- 1 mağaza
- 20 görüşme
- Canlı Sohbet
- İletişim formu,Sipariş takibi
- E-posta ve Sosyal medya entegrasyonu
- Yardım merkezi: Sınırsız SSS
- 7/24 gerçek zamanlı hizmet
Başlangıç
$16.90 /ay
veya yılda $152.25 ödeyin ve %25 tasarruf edin
Her ek 100 görüşme için $ 12
Özellikler
- [Erken Kayıt $10.14]
- 1 mağaza
- 100 görüşme
- Otomasyon botu
- Özel SSS alan adı
- Kullanıcı ve sohbet etiketleme
- Sınırlı ücretsiz sipariş takibi
7 günlük ücretsiz deneme
Profesyonel
$89.90 /ay
veya yılda $755.16 ödeyin ve %30 tasarruf edin
Her ek 100 görüşme için $ 10
Özellikler
- [Erken Kayıt $89.94]
- Çoklu mağaza
- 2000 görüşme
- Sınırlı ücretsiz sipariş takibi
- Özel plan ve fazlası
- Müşteri başarı yöneticisi
7 günlük ücretsiz deneme
Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır.
Değerlendirmeler (364)
I've been using this app for over a year, and even after subscribing to an annual plan, it still charges $30 every month. After contacting customer service for a refund, I purchased the annual plan again, but it still charges $10 extra every month.
His hidden costs are very high.
Hi there,
This is Sophie from the Willdesk Support Team of CWILL.
Thank you for sharing your feedback. We're sorry to hear about your experience and understand how frustrating unexpected charges can be.
We would like to clarify that our app does not intentionally apply hidden fees. We take billing concerns very seriously, and our team was able to resolve the billing issue promptly.
Please give us another chance to make everything right. If we were able to fully help you with your concern, we would like to know your thoughts by changing the negative review you shared earlier. 🌹
We value your long-term support over the past year and hope to have the chance to make this right. Thank you so much!
Sophie
Willdesk Customer Support Team
Absolutely loving Willdesk so far. The platform itself is clean, modern, and very easy to use. It has a huge amount of flexibility for live chat, automation, AI support, workflows, and customer service management all in one place.
One thing that genuinely surprised us was how good the mobile app is. Being able to manage conversations, reply to customers, and monitor support while away from the desk has been incredibly helpful for our operations team.
What really stood out though was the support team. Kim in particular has been absolutely amazing throughout our setup and testing process. Every question or issue we raised (not that there was much at all) was properly investigated, followed up, and resolved with genuine care and attention.
The team has gone above and beyond helping us customise the platform to better suit our business and customer experience needs.
Highly recommend Willdesk to any business store looking for a powerful support platform backed by an incredible support team!!
Thank you so much for this incredible review and for taking the time to share such detailed feedback about your experience with Willdesk! 😊
We’re absolutely thrilled to hear that you’re loving the platform so far and that the flexibility of our live chat, automation, AI support, workflows, and customer service tools has been helping your team manage operations more efficiently.
It’s also wonderful to know that the mobile app has made such a positive impact for your operations team. We know how important it is to stay connected with customers even while away from the desk, so hearing this truly means a lot to us.
Most importantly, thank you for your kind words about Kim and our support team. We genuinely care about every merchant’s success, and we’re so happy to hear that your setup and testing experience felt smooth, responsive, and well supported. Your appreciation for the effort our team puts into customization and problem-solving is incredibly encouraging.
We truly appreciate your recommendation and are excited to continue supporting your business as you grow with Willdesk. Thanks again for being part of our community! 🚀
Best Regards,
Kim|Willdesk Support Team of CWILL
客服服务快速有效
感谢您的赞美！😊 得知您认为我们的客服响应迅速且高效，我们深感欣慰。若您需要任何帮助，我们的团队随时待命，乐意为您提供支持。衷心感谢您的支持！🚀
此致
敬礼
金 | CWILL Willdesk 支持团队
Destek
Uygulama desteği Channelwill tarafından sağlanmaktadır.
Kaynaklar
Geliştirici
BLDG 58-70 KWAI CHEONG ROAD NT, WORK SPACE B15 ON 2/F WING CHEUNG IND, hongkong, HK, 999077, HK
Yayınlanma
22 Şubat 2021
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