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Vielen Dank für Ihre Bewertung!
Always easy to get in touch with the support team. A big thank you to Nicole and Laura for their time and willingness to answer doubts and questions you may have. Easy to connect with my store and integrate the product selections.
Our experience with Selfnamed is excellent, we have support to answer our questions, the products are excellent, the integration with Shopify is simple and intuitive. With Selfnamed integrated into Shopify, success is guaranteed!
Best app ever!
Love The Idea, and the service is amazing, Thank you
Thank you for being with us!
I've only been using their platform for a month, but I can say that they are good products, with natural ingredients. Very customizable, with quality label and box printing. It makes creating your own skincare brand easy, with fast shipping and attentive support.
We really appreciate your feedback! Thanks for sharing your positive experience with us.
The new update that takes the manual re-sync of the products away is so good and it is resulting less manual work wich is good thing. The customer service have been fantastic and the products are very good quality! Selfnamed is a great way to start your online business with a great selection and an easy-to-navigate website. I would recommend them.
I really like the potential this app and platform has - the products are beautiful. But the customer service is really really slow and there are still a few bugs to be fixed.
The currency is the same even if you switch location, so if a product is 5 Euros it will also show as 5GBP and 5USD on my bill which doesnt make sense and I'm unsure how much I'm really being charged.
My customers keep getting angry because their shipping tracking numbers arent sent to them and their order status remains on "preparing" and on my end of it I also can't view any customer shipping tracking numbers so I can't help them.
Thank you for your feedback!
We're saddened to hear about your experience.
Our system is charging the correct amounts in all the currencies - if you're facing some bugs regarding this, please reach out to support@selfnamed.com, so we can help you.
The tracking numbers can be found in your Selfnamed profile - the tracking number can be found by each order. We hope to bring the tracking numbers to Shopify soon as well.
As for sending to your customers - currently we don't have a feature that would trigger an email from you - you'd need to send the tracking numbers to your customers.
Good partner, fast support—high quality products & very quick fulfillment time. Spent us a lot of time & resources, thanks for your service!
Thank you for the review! We're happy to help!
everything just works really well
Thank you for your feedback!