SelfServe: Order Edits+Upsells

SelfServe: Order Edits+Upsells

Fiyatlandırma
Ücretsiz plan mevcut. Ücretsiz deneme kullanılabilir.
Puan
5,0 (18)
Geliştirici
Grumspot Ltd.

Öne çıkan görsel galerisi

Self-service order editing portal to save support hours
  • One clickPost-purchase upsells on checkout and order status page
  • Address validation prevents shipping errors on oder edits
  • Edit order items, address, or quantity on the order status page
  • Self-service order editing portal to save support hours
  • One clickPost-purchase upsells on checkout and order status page
  • Address validation prevents shipping errors on oder edits
  • Edit order items, address, or quantity on the order status page
  • Order edit controls: cut-off times, rules, and limits
  • Cancellation queue with auto or manual approval on order edit
  • Translatable order editing interface for global shoppers

Let customers edit orders themselves. Swap items,fix addresses,add one-click upsells post-purchase.

Every "Can I swap my size?" email costs you time and money. Every "Can I change my address?" ticket pulls your team away from work that actually grows the business. And every customer who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in your customers' hands. They swap products, fix addresses, adjust quantities, add discounts post-purchase and add items right from their order status page. No emails. No waiting. No back and forth. Reduce customer service tickets

Every "Can I swap my size?" email costs you time and money. Every "Can I change my address?" ticket pulls your team away from work that actually grows the business. And every customer who can't get a quick fix? They cancel the whole order. SelfServe puts order editing in your customers' hands. They swap products, fix addresses, adjust quantities, add discounts post-purchase and add items right from their order status page. No emails. No waiting. No back and forth. Reduce customer service tickets daha fazla
  • Customers self-serve order edits. Swap sizes, fix addresses, adjust qty.
  • Boost AOV with one-click post-purchase upsells after checkout and order status.
  • Let customers add discounts after purchase with automatic coupon codes.
  • Set order edit windows, block downgrades, and review cancellations your way.
  • Google Maps address validation prevents failed deliveries on order editing.

Diller

İngilizce

Bu uygulama şu dile çevrilmedi:Türkçe

Şunlarla birlikte çalışır:

Kategoriler

Sipariş güncellemeleri

Sipariş yönetimi

Özelleştirme

Teklifler ve öneriler

Analizler

Fiyatlandırma

Free

Ücretsiz

Özellikler

  • Up to 25 monthly orders
  • Up to $125 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells
  • Thank You and Order Status Pages Upsells
  • 24/7 Slack Support, no AI!

Up to 200 orders/m

$19.99 /ay

Özellikler

  • Up to 200 monthly orders
  • Up to $1000 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells
  • Thank You and Order Status Pages Upsells
  • 24/7 Slack Support, no AI!
  • If a feature is missing - we build it!

3 günlük ücretsiz deneme

200-500 orders/m

$29 /ay

Özellikler

  • 200 - 500 monthly orders
  • $1000 - $2500 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells
  • Thank You and Order Status Pages Upsells
  • 24/7 Slack Support, no AI!
  • If a feature is missing - we build it!

3 günlük ücretsiz deneme

500-1000 orders/m

$49 /ay

Özellikler

  • 500 - 1000 monthly orders
  • $2500 - $5000 generated upsell revenue
  • Address validation
  • One-click post-purchase upsells
  • Checkout Upsells
  • Thank You and Order Status Pages Upsells
  • 24/7 Slack Support, no AI!
  • If a feature is missing - we build it!

3 günlük ücretsiz deneme

Tüm ücretler USD cinsinden faturalandırılır. Yinelenen ve kullanıma dayalı ücretler 30 günde bir faturalandırılır. Tüm fiyatlandırma seçeneklerini göster

Değerlendirmeler (18)

Toplam puan
5
Puan düzeyi başına sayılar
  • Puanların %100 oranındaki bölümü, 5 yıldıza sahip
    18
  • Puanların %0 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %0 oranındaki bölümü, 1 yıldıza sahip
Tüm değerlendirmeler
31 Mart 2026

We’ve had a great experience with Self Serve so far. The app does exactly what it promises — it gives customers the ability to edit their own orders — but what really stands out is how customizable it is.

For example, we wanted to start cautiously by only allowing order edits during a specific time window when our store is closed, and their team was able to accommodate that without any issues. That level of flexibility has been very important for our operations.

Their support has also been excellent. They’re responsive, open to feedback, and genuinely willing to implement new features or adjustments based on real business needs. It doesn’t feel like a one-size-fits-all app — it feels like something that can grow with your store.

Overall, very happy with the app and especially the team behind it. Looking forward to seeing how it continues to evolve.

Top Nutrition and Fitness
Kanada
Uygulamayı kullanma süresi:2 ay
28 Mart 2026

Lets our customers fix their own orders before we ship. The support team has been great as well, helping us set it up and even fix things on our store.

socalledcrew
Bulgaristan
Uygulamayı kullanma süresi:19 gün
3 Nisan 2026

We installed SelfServe expecting it to reduce a bit of support load. What we didn’t expect was how quickly it would transform how our customers handle their own orders.

In just 7 days, 145 customers made changes to their orders without contacting our support team. No tickets, no back-and-forth emails, no delays. Just customers solving their own problems instantly, which resulted in an estimated $1500 of savings.

Even better, it’s not just a support tool - it’s a revenue driver. During that same period, customers generated $1,284.87 in upsells while editing their orders. That alone made the app pay for itself many times over.

The biggest shift for us is operational. Our team is no longer stuck manually processing simple requests like size swaps or cancellations. Customers get what they want immediately, and our team can focus on more important work.

If you’re running a store and still handling order edits manually, you’re leaving both time and money on the table. This app is a no-brainer.

Grooby
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:14 gün

Destek

Uygulama desteği Grumspot Ltd. tarafından sağlanmaktadır.

Kaynaklar

Bu geliştirici doğrudan Türkçe destek sunmuyor.

Geliştirici

Grumspot Ltd.

street Mogilata 12, ent. 1, floor 3, ap. 11, Sofia, 1000, BG

Yayınlanma

12 Aralık 2024

Veri erişimi

Bu uygulamanın mağazanızda kullanılabilmesi için aşağıdaki verilere erişmesi gerekir. Nedenini geliştiriciningizlilik politikası belgesinden öğrenin.

Müşteri verilerini görüntüle:

Hassas veriler, cihaz ve etkinlik verileri

  • Hassas veriler

    Ad, e-posta adresi, telefon numarası, fiziksel adres

  • Cihaz ve etkinlik verileri

    Coğrafi konum, IP adresi, tarayıcı ve işletim sistemi

Personel ve katkıda bulunan verilerini görüntüle:

Mağaza sahibi

  • Mağaza sahibi

    Ad, e-posta adresi, telefon numarası, fiziksel adres

Mağaza verilerini görüntüle ve düzenle:

Müşteriler, ürünler, siparişler, indirimler

  • Müşterileri görüntüle

    Müşteri verileri

  • Ürünleri görüntüle

    Ürünler, ürün girişleri, koleksiyonlar

  • Siparişleri düzenle

    Taslak siparişler, satıcı tarafından yönetilen gönderim, sipariş düzenlemeleri, tüm sipariş geçmişi, üçüncü taraf gönderimi

  • İndirimleri düzenle

    Indirim kodları ve promosyonlar

  • Diğer verileri görüntüle

    Satış planları

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Revize: Order Editing & Upsell
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