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Been using for several years now. Our experience has been excellent all around. Highly recommended. My only complaint is that the report features are substandard.
Thank you for taking the time to share your experience with our app. We appreciate the 5 star rating. We'd love to better understand what you'd like to see added to the reporting to make them more valuable to you. Feel free to update this review and we'll pass along your feedback. -Mike
Sellbrite has allowed our business to expand , we originally where two companies and due to sellbrite and their staff we where able to integrate our inventory quickly upon merger. Thanks !!!
Thank you so much for the great review! We're so happy to be able to help you expand your business, and we appreciate you and value you as our customer.
Love Sellbrite! It works and easy to use. I'm able to sync my 2 different Etsy stores along with Ebay and Shopify listings. No more creating duplicate listings on each channel, Sellbrite will do it quickly.
A substantial discount was given to you in exchange for an annual billing commitment, which is made very clear when you subscribe. We cannot give the discount and provide a prorated refund when you commit to a year.
I nagged and they listened.
This one fix has MASSIVELY increased the value of this app, and i can now recommend it.
I am very happy with the support that was given to help correct this issue.
************Original Review Below***************
Not for stores with any real volume.
They system does NOT IMPORT CUSTOMER DATA from any of the orders it imports. They only import the data into the shipto fields. This means that the customer fields are all blank, and because of how shopify is built you cannot adjust a customer after an order is placed.
This causes any other apps you use that rely on customer information to fail.
It would be an okay system if they had spend the 5 minutes to copy a few variables in their API Push.
You spoke and we listened! Thanks to your feedback, we've improved our integration and now Customer data DOES get imported into your Shopify store with marketplace orders!!
Great app, keeps our Shopify, Amazon, and Wal-Mart inventory all synced up and is pretty easy to learn. Very good customer service to boot :)
5 stars, amazing service, especially Steven, was an absolute treat, he was very receptive and gave quick and useful replies
We're thrilled to read about your excellent experience working with Steven! Thanks for taking the time to provide us with this rating and review! -Mike
Great multichannel platform. Besides being so amazing and making everything so easy, they're always updating, upgrading and expanding their platform.
The support from Sellbrite has always been top-notch. Even when I’m frustrated, I’ve never had any response that wasn’t completely professional and helpful
*Final Update* I must say - after using this for several years now and having other integrations for other marketplaces - Sellbrite is just plain Awesome!
I've using this service for quite some time now and it is decent. Makes integrations relatively easy. However, if something goes wrong and the front-line costumer service team doesn't know how to resolve the issue, don't expect much help or information given. Walmart hasn't worked in over a month, and the Sellbrite Customer Service Team is basically ghosting me. Considering taking all my integrations away if I can't get any sort of proper explanation or timeline.
Thank you for taking the time to share your experience and to post your most recent update. We're happy to hear that the issue has been resolved. -Mike
After trying a number of inventory management vendors, I settled with Sellbrite. It's reliable, intuitive and fast. A great tool for anyone who needs to keep inventory details in sync when managing many products across multiple channels.