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We've been relying on Sellbrite for 2+ years. This is not a shiny quickie 3-line review. This is a review for someone who wants to invest time effort and energy into a software-as-a-service that can most likely improve the way you do business. Sellbrite has been nothing less than game-changer for us. Our initial uses were just to handle overselling across channels like eBay, Etsy(s) and a Shopify. That alone forced us to have a reliable inventory system that the channels could also work within. Then we started to integrate the additional Sellbrite capabilities such as creating additional inventory items and then eventually generating listings across the channels, and finally with fulfillment. It took us some time to integrate the systems we now rely on from Sellbrite. There IS a learning curve, but its more like a 'workflow adjustment period' that you may need to work through, BUT the rewards are vast in terms of time and or labor AND speed. It's like any other well-built piece of software, it will need to be learned, which can be a time investment, but once you begin to understand the systems, you'll quickly see the immediate gains you can make with Sellbrite. Sellbrite also has fantastic support.
I have been using Sellbrite for over 4 years now. Whenever I need help, their integrated app allows me to contact someone live very quickly. Even on the weekends when Sellbrite is supposed to be closed, a tech support person will still help me. Great customer service all of these years. No regrets at all.
Thank you for sticking with us for over 4 years, and for this wonderful 5 star rating! We're very happy to hear about your positive experiences working with our live support teams!
I have tried many apps, happiest with Sellbrite. Works pretty well, and the support is really great, especially Joey!
Thank you so much for the great review! It's not always easy to switch platforms, but we're glad you did and happy to hear that our team has been helpful along the way.
I have had some problems but every time I write someone, I get a response and they work with me to get the correct response.
It really helps with inventory. Yes, I will admit ebay is slow but it is all on ebay not on Sellbrite. Etsy is always spot on which tells me it is ebay. They just can't seem to keep up. I try to stay on top of inventory which helps Sellbrite know what my inventory is.
Great people to work with.
We're very pleased to see this new 5 star rating! Thank you for taking the time to share your experience with us. -Mike
With over 1400 products and 6 stores on Etsy and 3 other marketplaces it was important to find something that worked for us. After some initial setup issues we finally got Sellbrite to work and I'm so glad I worked through the setup it's been totally worth it. The large library of videos and tutorials along with the training provided were invaluable.
It is a complicated task to use one main platform to publish to various marketplaces. So my advice to anyone considering using Sellbrite is to go into it knowing that you may have to do some setup work, especially if you have been on Etsy for many years (before they used SKU's) or if you have products with many variations.
I haven't been using them for very long, but so far everything has been simple to use. The integration process was all automated. Their support is amazing. Highly recommend. Very fast sync times across all marketplaces with FBA-integration and price-sync capabilities make this a one-stop shop for multi-channel inventory control.
I had been using the Shopify eBay sales channel and the CED-eCommerce Etsy sales channel for about a year. The sales for both had dropped off back in March, they were both very buggy and the customer service was terrible. I found Sellbrite and installed it. Within two hours of uploading our products to eBay, we had a sale. One day later for Etsy. The customer service is excellent. Very fast and friendly in responding to all of my questions. I was very nervous about migrating my products. Switching to Sellbrite was the smart move for my small business.
Thank you so much for the review! We're so happy to hear that Sellbrite has been easy to migrate and has helped grow your business!
I've been using Sellbrite for a couple of months now and really like it. It combines inventory management with being able to list on multiple channels from one app. Previously, I was using about 3 different apps for inventory management and listing on the different channels, and was having issues with things not importing correctly, inventory getting off, etc... Sellbrite has been great! Importing everything went extremely smoothly and it all imported correctly. I love the how to videos that walk you through the process so you know you've done it correctly and they schedule a phone visit with you so you can ask any questions you may have.
Things I really like: (1) seeing in the products list exactly which items are listed where and if there's any drafts in progress (this actually helped me find about 30 items that weren't listed on all the channels they should be), (2) the little photos in the product list zoom out when you hover over them, (3) listing on multiple channels is so much easier and quicker, (4) Templates and Recipes, this feature is so cool and such a time saver. You can make formulas for Titles, descriptions, etc.. so it automatically fills in or makes titles, descriptions, etc... I'm still learning this feature, but wow, what I time saver it is already. (5) great dashboard and easy to navigate menus. I have no trouble finding what I need or answers to questions I have. (6) shipping prices are comparable to other shipping programs. (7) Price. It's cheaper than a lot of other comparable apps I saw, and its about $10 cheaper than the 3 other apps I was using together that this replaced.
Cons: Not really any. I would like to see future versions have more reports for cost and profit information, but that's just the bookkeeper in me. And in shipping, you can't print multiple labels or invoices in bulk, but I guess they are already working on that for future versions.
I really love how this app works. Give it a try, you won't be disappointed.
We've been using the original Sellbrite platform for several years and it has really streamlined our listings and helped us keep our sanity. The migration from the original platform to the Sellbrite for Shopify platform was much easier than we expected. Support was great! Prompt, friendly, and knowledgeable. We are able to see all of our orders from the Shopify interface which really helps our customer service/support team. If you are supporting several marketplaces this is a real productivity (and sanity) boost - definitely worth it!
I have been on the app just for a week now and have had talked with customer support 4 times and each time has been consistently prompt and fixed my issue quickly. The app is good for cross-listing and I do highly recommend it. One thing I'd like to see added is the ability to cross-list onto FB Marketplace as well
Thank you for taking the time to rate and review our app! We appreciate the 5 star rating and your feedback. We'll be happy to share your suggestion with our developers for consideration. -Mike