Sendcloud

Siempre que tengo un problema me responden en menos de 24 horas, gracias a Sendcloud gestiono todos los envios en cualquier parte del mundo.

It took up substantial time coordinating both with Shopify and the Sendcloud team how to integrate Sendcloud's dynamic checkout, time we were unable to activate our online shop.

Support at Shopify was quick to upsell my account but redirected me to Sendcloud for integration support. Sendcloud pretty much refused to help me with the integration and repeatedly pointed towards their documentation.

After reiterating the integration did not work I was told that dynamic checkout is only supported by Woocommerce and Magento or an API needs to be built: https://api.sendcloud.dev/docs/sendcloud-public-api/dynamic-checkout.

As this changes the required level of effort for the Shop owner substantially it's in my opinion both on Shopify and Sendcloud to better inform customers on what they are (or are not) paying for.

-Handige vlotte gestroomlijnde integratie voor de webshop.
_Makkelijk switchen tussen koeriers.
-Dashboard zit goed in elkaar
-Faire verzendprijzen
-Optie om tracking mails te personaliseren

Ik ben al 3 jaar heel tevreden klant en zal dat in de toekomst nog zijn.

Service client très très long. 4 à 5 jours pour donner une réponse (pour de la logistique c'est trop long). L'account manager n'est plus disponible dès la 1ere minute après l'installation. Personne ne répond jamais au chat ou sinon en attendant parfois 1h environ.

Servizio fantastico veloce e corretto

I have issues with customs documents, they don't print correctly. Support is not helpful. I think the app is too expensive considering the issues it causes.

Ottima applicazione, la usiamo da diversi anni.
l'assistenza è veloce nel risolvere eventuali problemi,
ed è perfettamente sincronizzata sia con shopify che Amazon.

Consigliata

Gemakkelijk te koppelen app. Superhandig om te versturen, gezien je niets meer hoeft over te typen. Tarieven hangen af van je verzendhoeveelheid, maar zijn in lijn met de tarieven die de vervoerders zelf vragen, mocht je rechtstreeks bij hen verzenden.

Fijne app, geen problemen mee ervaren.
Zeer behulpzaam helpdesk.

Je suis très satisfaite de l'application Sendcloud, à la fois par son ergonomie que les équipes d'agents qui n'hésitent pas à nous aider dès besoin. Je recommande Sendcloud pour l'envoi de ses colis e-commerce.