Sendcloud , 261件のレビュー

Fine until shipments go missing or are damaged and you have to make a claim. Note, they dont reply to or process claims, the amount of information they ask for to even make a claim is huge then they just ignore it. You have to keep sending emails which they dont reply to or ever finish the claim. I have several claims for missing parcels that I paid to have insurance on that have not been processed and have never received any money back. Its sadly not possible to claim directly with the shipping company once you've used sendcloud, you have to wait for them to do the claim. This has cost me hundreds of euros and hours of my time : (

Since the new release april 20, 2017, all orders before March 22nd, 2017 cannot be imported any more. This is done without any message, email or whatever to the client.

Had Sendcloud since april 2016, we where working fine with them.
But now it is chaos.
There customer service is not capable to understand the problem of me as a client. Had to ask for an involved person. Very slow and frustrating process with them at the moment.
There is also no support for the UPS commercial invoice.

Have contacted them about this. But they cannot help me.

Have to look for another app.

Top, l'application permet de gérer au mieux l'envoi des colis, avec la génération automatique des étiquettes.

Sendcloud didn't to fix a bug on their side that kept us from creating shipments because they were "busy rolling out new markets". It's sad because it's a good software and we really wanted to make it work. Finally, we decided to switch to another provider that is focussed on a working product (hopefully). Before signing the contract, make sure everything really really works. Their support takes very long to respond (up to 3 weeks).

Primero, el soporte es una autentica maravilla. Responden rapidísimo y dan soluciones. Segundo, la web va rapidísima y es fácil, clara y directa. Tercero, se integra genial a Shopify y ha sido literal mi salvación con el dolor de cabeza de los envíos a la hora de lanzar mi e-commerce. Contentisima.

Excelent ! A very good solution to save time in the process of printing Shipping Labels and Track & Trace parcels. (2018) Today again problems with the integration.
Orders are not synchronizing from Sendcloud to Shopify.
I need to spend now all day checking which orders I send and which I didn't send.
Sendcloud does't send Shopify the information that my orders were fulfilled.
Also asked for some king of compensation but nothing seems to happened.
Very dissapointed ! (2021)

Best shipping app. Great and fast support.

Cheap and works perfect. Good application te creat labels and ship packages wherever you want. Would recommend this to other webshops.

très bonne aide à la prise en main de l'application et du service associé. Support très réactif et compétent.

Handige tool voor webpakketjes verzending. Mag nog iets meer pro activiteit bijv over tarieven - automatisch aangepast? Tool die zegt - nog zoveel extra verzendingen per maand dan betere tarieven oid. Klachtenprocedure als pakketje vermist wordt is online nog niet handig genoeg.