Sendcloud

Sendcloud

無料プランあり。 14日間の無料体験。 追加料金が適用される場合があります。
評価 (3.6)
レビュー
開発者

このアプリについて

公開日

2015年7月29日

言語

オランダ語、 英語、 フランス語、 スペイン語、 イタリア語、と ドイツ語

連携対象システム・アプリ

PostNL, DPD, DHL, UPS, Royal Mail, Evri

Shipping & Returns automation to help your business grow.

Turn shipping from a bottleneck to an accelerator for growth with Sendcloud, the shipping automation platform. Save up to 7 minutes per parcel shipped and provide your customers with a top-tier delivery experience. Sync your Shopify account to Sendcloud in less than 5 minutes and immediately streamline your order processing in one convenient platform. Connect to a broad range of carriers worldwide, offer top-of-the-line tracking and returns, print shipping labels in just a few clicks, and more.

Turn shipping from a bottleneck to an accelerator for growth with Sendcloud, the shipping automation platform. Save up to 7 minutes per parcel shipped and provide your customers with a top-tier delivery experience. Sync your Shopify account to Sendcloud in less than 5 minutes and immediately streamline your order processing in one convenient platform. Connect to a broad range of carriers worldwide, offer top-of-the-line tracking and returns, print shipping labels in just a few clicks, and more. さらに表示する
  • Create and print shipping labels in just a few clicks.
  • Access to a large range of carriers. Use Sendcloud's rates or your own contract.
  • Stay top-of-mind after every sale with branded tracking emails and SMS.
  • Offer customers a smooth returns experience with a branded return portal.
  • Track all your delivery and returns data in one, centralised hub.

価格設定

14日間の無料体験

Shopify請求書とは別に、SendCloudによる外部請求がある場合があります。 詳しくはこちら

Free

無料

  • Use our pre-negotiated shipping rates
  • Service points in your checkout
  • Limited tracking emails for 2 languages

Lite

$25/月

+ €0.09 per label

  • Ship with your own carrier contract
  • Schedule pick-ups with carriers
  • Full suite of tracking emails for 2 languages

Growth

$75/月

+ €0.08 per label

  • Full branded tracking page
  • Tracking via SMS
  • Pack & Go picking solution
  • Phone, email & live chat support

Premium

$149/月

+ €0.07 per label

  • Return portal
  • Unlimited shipping & return rules
  • Dedicated Customer Success Manager
  • Remove Sendcloud watermark

Free

無料

  • Use our pre-negotiated shipping rates
  • Service points in your checkout
  • Limited tracking emails for 2 languages

Lite

$25/月

+ €0.09 per label

  • Ship with your own carrier contract
  • Schedule pick-ups with carriers
  • Full suite of tracking emails for 2 languages

Growth

$75/月

+ €0.08 per label

  • Full branded tracking page
  • Tracking via SMS
  • Pack & Go picking solution
  • Phone, email & live chat support

Premium

$149/月

+ €0.07 per label

  • Return portal
  • Unlimited shipping & return rules
  • Dedicated Customer Success Manager
  • Remove Sendcloud watermark

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

224件のレビュー

総合評価
3.6
評価レベルごとの件数
  • 評価の78%は5つ星です
  • 評価の4%は4つ星です
  • 評価の2%は3つ星です
  • 評価の2%は2つ星です
  • 評価の13%は1つ星です
2023年9月19日

At the beginning everything was nice, but their service has been worsening over the last months.
It takes them over a week to let you know where a parcel has been delivered. It happens, more and more, that parcels are left at some neighbour and the information of where exactly the parcel has been left is not provided.
We have to manually request this info, and we get it a week later, which is not acceptable.
Also, upon the worsening service of the carriers, they keep on saying that it's not their fault, that they are only in between. But if I work directly with a carrier, at least I have an account manager at which I can make complaints.
With Sendcloud, they say that Carriers don't accept complaints about missing pick-ups for example, which makes no sense.
So, I DON'T recommend Sendcloud anymore. Their service idea is good, however, the execution has a lot of room for improvement.

HOMO NATURALS
スペイン
アプリの使用期間:1年以上
2022年10月28日

Terrible Service. I have been waiting for weeks for an update from the customer service team and no one is getting back to me. I have been told I would be able to use my credit card and have not been able to post a successful payment due to the app processing system for payments having errors. I have had my shipping interrupted twice and the month of October and cannot afford to continue to have this issue, we just need help processing our payment on our card as we usually would and this cannot be resolved the whole month of October. Will need to cancel if this persists.

Ultra PRO International Euro
ベルギー
アプリの使用期間:11ヶ月
編集日:2023年1月31日

Deutsch: Grundsätzlich macht die App was sie soll, allerdings ist sie vom Aufbau und der Nutzung ein Albtraum.

Es dauert in der Regel 2-3 Minuten bis alle eingehenden Bestellungen geladen sind. Es fehlen Filter und die Möglichkeit zum Sortieren der Bestellungen von Alt>Neu.

Außerdem muss man Labels immer über die Sendcloud app erstellen. Warum nicht einfach direkt über Shopify in dem man Bestellungen auswählt und über weitere Aktionen -> (Sendcloud) Labels erstellen.

Alles in allem sollte man sich gut überlegen wie viel Geld man für diese App ausgeben möchte. Die Features wären da, aber die Umsetzung und extrem langsame Benutzung rechtfertigen einen maximalen monatlichen Preis von 30$. Immerhin kostet mich die App pro Erstellung von Labels 2-3 Minuten an Zeit. Wenn man das jetzt auch noch auf das Monat hochrechnet (x Gehalt der Mitarbeiter etc.) ...

Ich hoffe die App wird demnächst grundlegend überarbeitet, sonst müssen wir uns nach einer Alternative umsehen.

English: Basically, the app does what it is supposed to, but it is a nightmare to set up and use.

It usually takes 2-3 minutes to load all incoming orders. It lacks filters and the option to sort orders from Old>New.

Also, you always have to create labels through the Sendcloud app. Why not simply create labels directly via Shopify by selecting orders and via further actions -> (Sendcloud).

All in all, you should think carefully about how much money you want to spend on this app. The features would be there, but the implementation and extremely slow use justify a maximum monthly price of $30 in my opinion. After all, the app costs me 2-3 minutes per time per label creation. If you now also extrapolate that to the month (x salary of employees etc.) ...

I hope the app will be fundamentally revised soon, otherwise we will have to look for an alternative.

Senkels
オーストリア
アプリの使用期間:10ヶ月
2022年11月29日

The app works fine, as expected. Only the customer service does fall short. In situations where data fields are transferred incorrectly, customer service is unavailable.

Slimprint
オランダ
アプリの使用期間:2年弱
2022年11月22日

Top application to start shipping with low shipping fees. Integrate smoothly with your own contracts once you scale.

Beercrush
ベルギー
アプリの使用期間:約2年

このアプリについて

公開日

2015年7月29日

言語

オランダ語、 英語、 フランス語、 スペイン語、 イタリア語、と ドイツ語

連携対象システム・アプリ

PostNL, DPD, DHL, UPS, Royal Mail, Evri

開発者:SendCloud

SendCloudの詳細情報

平均評価:3.6

Shopify アプリストア向けのアプリ構築経験:8年

サポート

メッセージを送信

support@sendcloud.com

この開発者は日本語での直接的なサポートを提供していません。

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