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Amazing App and Amazing Support. I Cannot fault either. I was a bit hesitant in the beginning as I moved away from another digital platform but soon found my hesitations unfounded. That was several years ago and we have not looked back.
We offer downloads and streaming of our products. Some of our bundle products have 30+ files contained within them and they are handled without any problem.
We are confident in the delivery systems and Send Owls focus on security, balanced with its functionality. Orders are accessed by customers around the world and we have never had any concerns voiced by our customers. I would say make the most of the free trial period, get to know what is offered before you jump in - it's there for that reason.
Reporting by SO is very useful too, it's easy to use, like much of this app. After years with Send Owl, they have proved reliable and consistent, we have no plans to move away. www.healthyaudiohypnosis.com
*EDITED* (Went from 700$ plus a month to 150$ plus a month with the premium pricing plan : 99$ per month plus 0.11$ per transaction after talking with customer support) I have been using sendowl for 7 years and used it even before I got a Shopify store. The app works really well and have nothing to complain about the app really. I even struggle to find a replacement. However, in october they changed their pricing. I went from 20$ a month to 150+$ a month (on the new plan). Customer support was nice, responsive and friendly. However since this is their new way of billing (flat fee + transaction %), they cannot do more for me. I am pondering whether I will be switching apps soon because it's just too expensive.
Just wanted to drop a note here - I believe we resolved your issue and were able to help, but please let us know if that is not the case. Glad we could we could get you on the pricing plan that was a good fit. Thanks, SendOwl.
I started with the free application from Shopify but it wasn't properly translated, it was too slow and it lacked the download link at the end of the purchase.
This one has all that! You need to pay but they deliver, thanks!
I use this app to sell software keys. It works great for all the needs I have. At $9 a month it is a little expensive for how little I use it but it works without a problem!
This is a consistently good app that we have found to be reliable in delivering our downloadable legal agreements. Good support too.
Works a treat! Does the job for us- MP3s and MP4s. Customer service is fast and responsive. Thanks SendOwl!
I've been using SendOwl on my Shopify store for years, and it's honestly made selling digital products so much easier. The setup was simple, and I appreciate how it automates deliveries while still giving me control over download links. It's great to see my customers have a smooth experience, and I'm happy I can rely on SendOwl to keep things running smoothly. The whole process has become efficient and stress-free, which is exactly what I need!
Wow, thank you for such a glowing review, we are very happy to know that everything is working well for you. But of course, if something does arise, please reach out to us. We are always happy to help. Again, thank you for sharing your experience with SendOwl!
We have used SendOwl to deliver our digital products since spring of 2020. Creating and uploading products is a breeze. The ability to create and sell product bundles was a game changer for our business. We have always been impressed by the ease of use on the Shopify platform. Their customer support team has always been a pleasure to deal with and has resolved any issue quickly.
Thank you for sharing your experience! It makes a huge difference to us. Let us know if you need anything. Cheers, SendOwl.
I never write reviews but I wanted to write one for SendOwl. My business lives or dies based on how well digital files are delivered to my clients.
I've used SendOwl since day one and it's always worked perfectly.
It's chocked full of features (without being confusing) and provides a clean and simple experience for your customers.
Plus, they respond quickly and helpfully when you email them (which you won't have to do often because SendOwl works great). If you need to deliver digital products these are the guys to do it.
Great app that allowed us to have our order fulfillment be automated digitally. App is really straight forward to setup and use. Thanks SendOwl for sharing this with all Shopify users.