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Personally I love this app. Without this app I dont think my business would be possible really to its full power as it is today.
Works great, not experienced any problems so far. And plans cost a reasonable amount of money per month.
Its fully automatic, and my customers receive their digital product key instantly after payment!
My business builds entirely on this app. Without it I could not sell any products!
Thank you for making this app.
Best regards,
Gamer Nation
I sell Cross-stitching designs as pdf downloads, so it's only about digital goods for me.
With SendOwl, i can attach two pdf - one for black&white printers and one for colour printers, to each product. The customers can download it right after purchasing or by clicking on links on their purchase email.
SendOwl works fine. I recommend it.
We switched to SendOwl last June and we couldn't be happier. We have a large volume of customers and a range of over 100 download products. SendOwl has been bug-free, easy to learn and use, and delivers a functional and elegant client experience.
Great app for digital downloads. Very easy to set up, quick help from support when needed, great integration with Shopify. Very happy with my choice.
Though my experience began somewhat poorly, it has gotten markedly better. Customer service is very responsive and helpful. The online documentation isn't always clear, but I've been able to resolve most of the issues that I previously had. Also, SendOwl still balances content protection with ease-of-use better than other apps.
Good: compared to what's out there it's pretty good.
Bad: when selling videos be warned that the thumbnail your customers will see when streaming is the very first image of your video. Sendowl have said they won't be changing this... How hard can it be to give us the choice of selecting a thumbnail for a video??
Bad 2: when selling videos be warned that the expand icon in the top right hand corner of the video when streaming is white. So if the background of your video is also white your customers won't be able to see the icon and won't expand... Again, seriously? How hard can our be to change the icon to a more customer friendly one??? Sendowl have said they won't be changing it...
So overall the customer service had been very poor... Shame because the app has potential but it needs to be at the top of its game to be the best and it still has some way to go before it gets there...
I'm really happy with this app. After researching about five different digital delivery apps on the Shopify store. I decided on SendOwl because of its security features and ease of use. It was very fast and easy to set up - and, perhaps even more importantly - to customize the digital delivery for my store.
I've been using it to deliver my ebook for a couple of months now, and haven't had a single snafu or customer complaint.
Good job SendOwl team! Thanks and love from CreateASignature.com.
One of the best decisions I've made for my business. So frickin easy to use and better yet, the customer support is on point and always so available and super fast responses. I use this app to sell bundle packages and their monthly price is way more than reasonable. Just $9. Love this app and look forward to them upgrading features and getting bigger and bigger.
I love send owl because of its ease of use. you need no technical background to set it up. it also allows us to import thousands of license keys at once and automatically delivers our downloads and licenses. its a great product especially for the entry cost.
Hi, thank you for sharing your experience. It means a lot to all of us SendOwl and I'm glad we're able to help! Thanks, SendOwl..
SendOwl integrates with our Shopify store perfectly. We were up and running quickly. We only sell digital PDF files so it's important that our customer service be seamless. I never have to worry about customers accessing their downloads instantly. SendOwl has excellent customer support and helped me through my questions during our initial setup.