Sendvio: Email & SMS Marketing
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Podle hodnocení
Great customer service. I am happy with the support they provide.
It's a very good app that really help us.
Thank you for your awesome comments. We appreciate you taking the time to share your experience with us. We will always be available to help you with anything you may need!
- Customer Success Team
Great app and great support! I wasn't too sure what difference a cart recovery tool would make, but so far we had 4 abandoned carts, and 1 was recovered from the auto-email! This tool will definitely put money in your pocket.
I was having trouble trying to understand the SMS automation, so I scheduled a call and a very nice lady by the name of Nallely answered all my questions and was super helpful! I recommend asking for her when you are having trouble understanding anything with the Sendvio app.
Thank you so much for your awesome comments :D
We hope you have successful email and SMS campaigns. We will be available to help with anything you may need!
Best regards,
Nallely | Customer Success Team
The app is really easy to use and the customer service is excellent! I moved to Sendvio from another email marketing app because I couldn’t template on my iPad. I ran into a templating problem with Sendvio and contacted customer service. They responded super quickly and in two days had redesigned the functionality so it worked on my iPad Air! Very impressed.
Thank you for this fantastic review! The developer who worked on this project is truly grateful for your kind words. Your feedback is incredibly motivating for our entire team. We appreciate your support!
Not sure what happened to every automation we set up before this app was acquired and they had some UI overhaul. Everything worked great until recently and the show a pop up saying how everything is still the same but when you look deeper, everything seems out of place and too much like shopify email.
I get the simplicity they were going for but sometimes you have to keep the same UI until you make sure you can ship the version.
Edit: After receiving a proper response and testing the bug the Co founder reached out and has taken care of the issue which is why we have edited this review.
Thank you for your feedback. We have optimized and accelerated the loading of the campaign list to prevent it from looking empty while loading.
Nallely was so friendly, excellent service! I feel so satisfied, see really helped me with my problem.
We really appreciate you taking the time to share your awesome comments! We will always be available to help you with anything you may need :)
Nallely | Customer Success Team
J'ai vraiment aimé. très efficace. il m'a aidé à crée des templetes que je vais adopter pour l'envoie de mes prochain emails automatique.
Nous vous remercions pour vos commentaires. Nous restons à votre disposition pour tout ce dont vous pourriez avoir besoin :)
- Sendvio
She was very helpful and informative! Thanks for importing my old data too! Plans are cheap and I like how easy everything is to use.
Thank you for taking the time to share your experience with us. We are very pleased to know that you are satisfied with our service. We will always be available to help with anything you may need!
- Customer Success Team
This app is truly AMAZING, you can recover up to 40% of your abandoned checkout, their price plan is super affordable and their support team will help you out when you need them. Highly recommended!!
I had some preocupation to how to set up pop ups and autonated email for another countries, SARAHY called me helped me. My english is not so perfect so they speack even spanish.
I highly recomend
Thank you for this awesome review! We're so glad you had a good experience. We will be available to help with anything you may need :)
- Customer Success Team
